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BOOT NOT OPENING OR CLOSING VIA KEY OR DOOR SWITCH!!

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Old Aug 16, 2023 | 04:44 PM
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Mercedes c class 220d w205
BOOT NOT OPENING OR CLOSING VIA KEY OR DOOR SWITCH!!

Good evening looking for some help, I had a customer try close my boot manually and after 3 slams the boot no longer opens or closes at the touch of a button whether it be via the key or the button in the drivers door compartment. However it does still lock and unlock just does not raise up or close unless done manually. Any help on a fix for this would be greatly appreciated. Thanks

Last edited by Anthj; Aug 16, 2023 at 04:46 PM. Reason: Changed title
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Old Aug 16, 2023 | 04:51 PM
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Probably caused a strut failure or damaged mechanical components. You can manually close the trunk as long as you don't slam it, and you have to be careful because the trunk's obstacle detection might activate and trying to reverse direction. That in combination with the manual force can break some things. You can feel the resistance if trying to close it manually, so it has to be done gently.
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Old Aug 16, 2023 | 04:55 PM
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Mercedes c class 220d w205
It does not feel like there is resistance when closing manually it has to be closed quiet hard or it just springs back up I was hoping I could to some kind of reset to fix the problem
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Old Aug 16, 2023 | 04:57 PM
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Originally Posted by Anthj
It does not feel like there is resistance when closing manually it has to be closed quiet hard or it just springs back up I was hoping I could to some kind of reset to fix the problem
That sounds like the mechanism broke. There's no reset. Gonna have to open it up and inspect the mechanism.
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