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The dreaded Auxiliary Battery Malfunction

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Old Jan 29, 2024 | 10:27 PM
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2017 C200
The dreaded Auxiliary Battery Malfunction

Hey all, a couple of weeks ago my wife's C200 started displaying this error every 5 seconds on the central display in the instrument cluster. I sourced a replacement part (don't get me started on the attitude of the local MB dealership's parts department when I asked for a current part number), and even after fitting this part and also disconnecting the negative terminal on the battery for 15 minutes, I am still getting the Auxiliary Battery Malfunction error. Is there anything I can do to clear this myself, and are there any other troubleshooting steps I should take in an attempt to resolve the error or am I relegated to heading to a mechanic to have this investigated?

PS, I cracked open the original voltage converter and there's no visible burns on the PCB or swelling of the capacitors.

Thanks in advance for your help everyone.
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Old Jan 30, 2024 | 05:59 AM
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W205 C250
When I pulled mine apart the capacitors had burst and leaked onto the circuit board, fitting a replacement part solved the problem. Yours sounds like some other issue, maybe check the connector plug has all the connecters in place
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Old Feb 7, 2024 | 02:05 AM
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So I've checked everything on the voltage converter which looks fine, I also checked the battery which was sitting at 12.1 volts resting voltage so I have replaced, and also checked the trunk fuse that can cause this and all looks fine.

Has anyone got any tips as to what else this could be?
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Old Feb 7, 2024 | 11:58 PM
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I've found a local mechanic who was happy to read and clear codes for me. Had a few but the one that has stuck around is U11A300 "communication with control module multifunctional camera has a malfunction", and the Auxiliary Battery Malfunction error is still appearing.
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