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Imported c200 with failure of Internet connection and mercedes me not working

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Old Dec 20, 2023 | 07:59 AM
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C200 2023 w206
Imported c200 with failure of Internet connection and mercedes me not working

I have recently purchased a used car c200 w206 2023 in egypt, which was previously owned by someone in Germany. This means that the car was originally exported from Germany and was not originally intended for the Middle Eastern market.However, I am facing an issue with the Mercedes Me app. Despite connecting the car to the internet, the app in the car isnot functioning and displays an error message stating "Internet connection not available." I am seeking assistance in identifying the cause of this problem and finding a solution to fix it.
i cant even create a user profile
Gps is showing nothing I would greatly appreciate it if someone could provide insights into the possible reasons behind this issue and offer guidance on how to resolve it. Thank you in advance for any assistance you can provide.
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Old Dec 20, 2023 | 07:08 PM
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Originally Posted by Nahelnahel
I have recently purchased a used car c200 w206 2023 in egypt, which was previously owned by someone in Germany. This means that the car was originally exported from Germany and was not originally intended for the Middle Eastern market.However, I am facing an issue with the Mercedes Me app. Despite connecting the car to the internet, the app in the car isnot functioning and displays an error message stating "Internet connection not available." I am seeking assistance in identifying the cause of this problem and finding a solution to fix it.
i cant even create a user profile
Gps is showing nothing I would greatly appreciate it if someone could provide insights into the possible reasons behind this issue and offer guidance on how to resolve it. Thank you in advance for any assistance you can provide.
Unfortunately that is because of the SIM card in the vehicle, it only supports local carriers and if you remove it from its destinated country, it won't connect and no it won't roam either.
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Old Dec 25, 2023 | 09:25 AM
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Originally Posted by W205C43PFL
Unfortunately that is because of the SIM card in the vehicle, it only supports local carriers and if you remove it from its destinated country, it won't connect and no it won't roam either.
Not entirely correct: Internet In The Car is available across Europe regardless of the market within Europe in which the car was sold: https://www.vodafone.com/business/io...net-in-the-car

The service is not available in Egypt, despite that this is a service of Vodafone. You can check it out at https://internetinthecar.vodafone.com

Regarding SatNav, at a guess your car is not equipped with the map for Egypt. If you can connect the car via a hotspot you might be able to download the needed map via MercedesMe but it will depend on whether there is an active maps subscription or whether you see an option to buy.

Hope this helps!

Last edited by jbnCH; Dec 25, 2023 at 09:52 PM. Reason: Correct typo
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Old Dec 25, 2023 | 08:51 PM
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Originally Posted by jbnCH
Not entirely correct: Internet In The Car is available across Europe regardless of the market within Europe in which the car was sold: https://www.vodafone.com/business/io...net-in-the-car

The service is not available in Egypt, despite that this is a service of Vodafone. You can check it out at https://internetinthecar.vodafone.com

Regarding SatNav, at a guess your car is not equipped with the map for Egypt. If you can connect the car via a hotspot you might be able to download the needed map via MercedesMe but it will depend on whether there is an activate maps subscription or whether you see an option to buy.

Hope this helps!
Didn't know that I appreciate the correction, and I stand corrected. Merry Christmas!
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Old Feb 7, 2024 | 05:47 PM
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From: Ruse, Bulgaria
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Originally Posted by Nahelnahel
I have recently purchased a used car c200 w206 2023 in egypt, which was previously owned by someone in Germany. This means that the car was originally exported from Germany and was not originally intended for the Middle Eastern market.However, I am facing an issue with the Mercedes Me app. Despite connecting the car to the internet, the app in the car isnot functioning and displays an error message stating "Internet connection not available." I am seeking assistance in identifying the cause of this problem and finding a solution to fix it.
i cant even create a user profile
Gps is showing nothing I would greatly appreciate it if someone could provide insights into the possible reasons behind this issue and offer guidance on how to resolve it. Thank you in advance for any assistance you can provide.
Hi friend, did you manage to solve that issue?
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