C32 AMG, C55 AMG (W203) 2001 - 2007

C32 TSBs

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Old 09-27-2006, 12:14 AM
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2002 c32
C32 TSBs

For anyone interested. Let me know if you want details on these.

P-91_60-76C 060117 Restraints - SRS Lamp ON/DTC's 9103/9123 Set
P-82_30-366B 060110 Wipers - Chattering/Noisy After Blade Replacement
P-15_30-55A 051222 Starting System - Engine Will Not Start
P-09_41-22 051221 Engine - MIL ON/DTC's Set/Low Power Output
P-30_20-61A 051216 Engine - MIL ON/Limp Home Mode/DTC's Stored in Memory
P-54_21-119A 051213 Lighting - Tail Lamps Won't Turn OFF/Trunk Lamp Inop.
S-98_00-13L 051207 Body/Paint - Approved Refinishing Products
P-42_10-51D 051205 Brakes - Front Brake Squeal/Grind Applied or Not
P-80_57-38 051123 Interior - Memory Seat Moves to Incorrect Position
P-80_57-24A 051117 Antitheft System - DAS3 Diagnostic Procedures
P-82_70-475 051114 Cell Phone - Calls Cut Off/Dropped
P-77_10-24A 051014 Body - Sliding Roof Rattles/Water Leaks
2005030003 050501 Campaign - Lower Door Seal Modification
2005030005 050501 Campaign - Door Frame Corrosion
P-27_55-50A 050217 A/T - Harsh Engagement/Buzzing Noises
P-83_30-74A 050204 A/C - Musty/Moldy Odors
P-72_29-39A 050128 Body - Front Power Window Motor Locks Up When Closing
P-54_21-133 050126 Lighting - Trunk/Cargo Light Inoperative
P-82_10-398A 050126 Lighting - License Plate Bulbs Burned Out
P-27_60-43 050110 A/T - Rough Converter Engagement/Droning/Buzzing Noise
P-54_21-121 050110 Lighting - Brake/Park Lamps Flicker With Engine ON
P-32_25-19 041230 Suspension - Shock/Strut Replacement Guidelins
P-82_10-419 041230 Lighting - Condensation in Headlamps
P-30_30-61 041230 Cruise Control Inoperative
P-54_21-124 041230 Lighting - Headlamps/IP Lamps Flicker
P-54_21-126 041230 Power Locks - Central Locking System Inoperative
P-15_40-54 041101 Charging System - Insufficient Charging
P-27_00-47A 041011 A/T - 722.6 Oil Leaks From Electrical Connection
P-88_30-36 041008 Body - Scraping Noise From Transmission Tunnel Area
P-72_00-33 040917 Body - Front/Rear Window Knocking Noise When Operated
P-82_10-376 040917 Lighting - Xenon/Bi-Xenon Headlamps Not Functioning
P-82_20-370 040902 Lighting - Dome Lamp Won't Come On
P-33_15-15 040830 Steering/Suspension - Torque Strut Replacement Parts
P-82_00-260A 040825 Audio System - CD's Won't Play or Eject
P-42_45-23F 040819 Traction Control/ABS - Codes C1140/C1145 Set
P-68_20-29 040816 Interior - Console/Armrest Lid Rubbing Noise
P-83_00-70 040814 A/C - Inoperative/Codes Set/AC OFF Lamp Illuminated
P-91_60-65B 040722 SRS - Warning Lamp ON/DTC's B1035/B1037/B103B/B1039
P-77_20-26 040721 Body - Sliding Roof Excess Lift Control Feature
P-68_50-24 040601 Interior - Sunblind Chafe Guard/Loose
P-83_40-71 040412 Climate Control - Heating and Cooling Set-Points
P-46_20-16 040407 Steering - Leaks at Line/Rack Housing Connection
P-33_10-11 040407 Suspension - Rumbling Noise Driving Over Rough Roads
2003090005 040301 Recall - Excessive Emissions/ECM Re-Flash
P-00_45-77 040217 Interior - Squeaking/Creaking Noise Kit
P-82_95-305 040213 Emergency Contact/Alarm System - System 'Runaway'
P-07_00-28F 040204 Engine Controls - Lack of Power/Hesitation/MIL ON
P-33_15-10 040204 Steering/Suspension - Alignment Requirements
S-49_10-08 040201 Exhaust System - Rattling/Hissing/Humming Noises
S-01_30-15 040201 Engine - Cylinder Wall Damage Assesment
P-40_10-43 040116 Tires - Michelin Pilot Sport A/S(R) Tires Not Approved
P-47_10-27 040105 Fuel System - Fuel Filler Cap Hard to Remove/Install
S-18_00-16A 031201 Gasoline Engine - Oil Sludging
S-54_21-101 031001 Engine Controls - ECM Flash Process Change
P-82_60-292 030929 Audio System - Volume Knob Damaged
P-62_00-06 030922 Body - Water Leaks Into Front Footwells
P-82_85-288 030912 COMAND(R) System - Unable to Enter New Destination
P-32_20-17A 030729 Suspension - Front End Knock/Rumble on Rough Roads
P-27_19-35A 030724 A/T, Brakes, Traction Control - False DTC's Stored
P-42_45-19A 030724 A/T, Brakes, Traction Control - False DTCs Stored
P-82_85-264 030722 Navigation System - Inoperative/Erroneous Guidance
P-14_30-15 030702 Emissions - MIL ON/DTC P2003 Stored in Memory
P-82_10-195C 030701 Lighting - Front Turn Signals Inoperative
P-20_10-23 030507 Cooling System - Water Pump Leakage
P-47_10-26A 030402 Instruments - Incorrect Fuel Gauge Readings
P-82_70-222 030321 Cell Phone - Phone Won't Fasten Into Cradle Holder
P-67_00-09 030307 Body - Windshield/Rear Glass Body Seam Corrosion
S-07_61-27A 030301 Engine Controls - ECM Reprogramming Procedure
P-80_57-20 030225 Audio System - RF Interference Explanation
P-46_20-10 030224 Steering Rack - Connector Leaks
P-32_25-13 030121 Suspension - Rumbling Noise From Rear Axle Area
P-82_10-217 030121 Lighting - Parking/Tail Lamp Bulbs Inoperative
P-83_55-65 021218 A/C - Compressor Cycles Frequently
P-82_85-210 021125 Navigation/GPS System - Various Malfunctions
P-77_20-18 021030 Body - Sliding Pop-Up Roof Reverses When Closing
P-82_62-169B 021028 Audio System - Various CD Player Malfunctions
S-82_70-135B 021001 Fiber Optics System - Configuration/Version Coding
S-82_85-205 020925 COMAND(R) System - Various Malfunctions
P-26_50-01 020903 M/T - Assembly Precautions/Recommendations
P-82_85-198 020725 COMAND(R) System - No Sound/Whistling
P-91_60-53 020719 SRS System - SRS Lamp ON/DTC's B1058/B2DB0
P-88_79-30A 020717 Body - Exterior Mirrors Move Slightly Over Time
P-18_40-18A 020716 Engine Controls - 'Engine Oil Level Above Max' Displayed
P-68_20-14 020516 Interior - Front Cup Holder Broken
P-32_20-10 020430 Suspension - Rear Axle Noise
P-80_35-16 020419 Interior - Seat Memory Key Assignment
P-47_10-25 020402 Instruments - Erratic Fuel Gauge Operation
2001100003 020301 Campaign - ESP Module Ground Connection Inspection
P-47_10-24 020226 Fuel System - Fuel Sender Identification
S-82_70-179A 020201 Cellular Phone - V60 Programming Instructions
P-07_60-16 020122 Engine Controls - Rough Idle/Hesitation/DTC's Set
P-83_30-58 020111 Automatic Temperature Control - Inoperative
P-82_85-181 011129 COMAND(R) System - Does Not Respond to Voice Controls
P-83_00-57 011115 A/C - Windshield Fogging in Center
P-47_20-20 011106 Fuel System - Replacement Fuel Pump Adapter Harness
P-80_30-13 011101 Smart Key(R) - Download Time
P-82_64-175 011011 Audio System - CD Changer Static/Interference
P-47_20-17 011010 Fuel System - Hard Start After Fuel Filter Replacement
P-40_10-33A 011001 Tires - Approved Winter/Summer Tires
P-27_60-34 011001 Brakes - Fault Code P2000 Explanation
P-82_62-168 010921 Audio System - Poor AM/FM Band Reception
P-82_85-171 010913 COMAND(R) System - Instrument Display Not Centered
P-82_85-170 010913 COMAND(R) System - Incorrect ETA Calculation Displayed
P-32_25-07 010901 Suspension - Front Axle Thumping Noise on Rough Roads
P-80_57-12 010830 Smart Key(R) - Intermittently Inoperative
P-80_57-11 010829 Ignition System - Electronic Ignition Switch Replacement
P-91_10-50A 010822 Interior - Noises From Front Seat Tilt Mechanism
P-91_10-51 010821 Interior - Front Seat Head Restraint Rattles
P-88_50-24 010816 Body - Trunk Lid Will Not Open
P-77_20-14 010816 Body - Panorama Roof Panel Won't Open or Move
P-91_60-48 010809 Air Bag System - Side Impact Sensor Replacement
P-62_10-02 010806 Body/Cooling System - Upper Radiator Mount Bolts Break
P-68_10-12 010806 Body - Noises From Right A-Pillar Area
P-72_10-21 010724 Body - Door Hinge Check Noise
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MS.PERSNICKETY (05-28-2019)
Old 09-27-2006, 12:57 AM
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"One Man. One Engine."
Do you know the TSBs for C55?
Old 09-27-2006, 04:25 AM
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2009 C63 AMG Steel Gray
Details on P-88_30-36 041008 Body - Scraping Noise From Transmission Tunnel Area please.

Thx!
Old 09-27-2006, 08:16 AM
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2002 c32
Originally Posted by power-fade
Do you know the TSBs for C55?
Apologies, I do not.
Old 09-27-2006, 08:16 AM
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2002 c32
Originally Posted by OCJeff
Details on P-88_30-36 041008 Body - Scraping Noise From Transmission Tunnel Area please.

Thx!
Body - Scraping Noise From Transmission Tunnel Area

Date: October 8, 2004

Order No.: P-B-88.30/36

Supersedes:

Group: 88
SUBJECT:
Model 202.022/023/024/028/029/033
Model 203.040/061/064/065/076/081/084/261/264/281/284/740/747/764
Model 210.020/025/055/065/070/072/074/082/083/265/282

Scrapping Noise from Transmission Tunnel Area

If you receive customer reports in the above model vehicles of a scraping noise from the area of the transmission tunnel, the insulation above the transmission may have warped and is scraping on the propeller shaft. To resolve, perform the below procedure.
1. Make a bracket to support the transmission tunnel insulation by taking a strip of aluminum approximately 2 mm thick.

2. Cut the strip 40 mm wide and 220 mm long.

3. Drill a 6.5 mm diameter hole in the center (Figure 1).

Warning! Under body components may be hot, use caution.

4. Detach central heat shield above exhaust system and slide toward the rear (Figure 2).

5. Remove nut retaining insulation (Figure 3, arrow).

6. Bend aluminum strip to conform with tunnel contour.

7. Fit aluminum strip on threaded stud and reinstall original nut.

8. Reinstall central heat shield above exhaust system.

Note: The following allowable labor operations should be used when submitting a warranty claim for this repair.
Old 09-27-2006, 11:33 AM
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the car must be under warranty?

I would love to take a laundry list to the dealer.. but I'm out of warranty.
Old 09-27-2006, 11:59 AM
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2011 C63, 2004 S500, 2013 E350, 2013 Ody Elite
I just sent all my repair invoice to a Lemon Law lawyer and they will take the case without me paying. The only cost to me is time. After 7 visits and 6+ weeks in the dealer, vibration problem for my car still not fix. Too bad it has to be this way. Dealer really **** me off by telling me this is the best they can do. During these 7 visits, I been told my car is normal and no vibration is found and later replacing tranny, drive shaft, engine mount, tq converter, radiator (flush twice). Law firm's letter is on its way for me to sign and I already email MBUSA to take any action before I sign it off...we will see.
Old 09-27-2006, 05:25 PM
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'02 C32 AMG, '69 BMW 2002, MC-130H
how about...

P-27_60-43 050110 A/T - Rough Converter Engagement/Droning/Buzzing Noise

P-68_20-14 020516 Interior - Front Cup Holder Broken

P-83_00-57 011115 A/C - Windshield Fogging in Center

P-88_79-30A 020717 Body - Exterior Mirrors Move Slightly Over Time

P-00_45-77 040217 Interior - Squeaking/Creaking Noise Kit

P-83_30-74A 050204 A/C - Musty/Moldy Odors

Old 09-27-2006, 07:05 PM
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2003 C32 AMG, 2003 ML270 CDi
I'd be interested hear more about these two:

P-07_60-16 020122 Engine Controls - Rough Idle/Hesitation/DTC's Set

P-32_25-07 010901 Suspension - Front Axle Thumping Noise on Rough Roads

Many thanks
Old 09-27-2006, 09:32 PM
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a C32 AMG & S-Works Tarmac
Originally Posted by Bobby Dazzler
I'd be interested hear more about these two:

P-07_60-16 020122 Engine Controls - Rough Idle/Hesitation/DTC's Set

P-32_25-07 010901 Suspension - Front Axle Thumping Noise on Rough Roads

Many thanks
I'm with Bobby on this one. More info, please.
Old 09-27-2006, 10:17 PM
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2002 c32
P-27_60-43 050110 A/T - Rough Converter Engagement/Droning/Buzzing Noise

Date: January 10, 2005

Order No.: P-B-27.60/43

Supersedes:

Group: 27
SUBJECT:
Model 170.466

Model 203.040/065/740

Model 211.065/070/076/082/083/265/282/283

Model 215.374

Model 220.174

Model 230.474/476

Torque Converter Clutch Rough Engagement and/or Droning/Buzzing

If you receive customer reports in the above model vehicles that during acceleration and/or constant drive there is a noticeable jerk, possibly followed by a droning/buzzing, adapt the torque converter clutch as per the below procedure. This may be caused by a lack of/or inadequate adaption of the torque converter clutch. This particularly applies in cases where there is less than 6,000 miles accrued on the torque converter or transmission control unit.
1. Read engine coolant temperature out with Star Diagnosis [Cars > Vehicle Type > control units > ME > Actual Values > Test engine at idle speed].

2. Start the engine (cold start, over-night), select D with the shifter and hold the vehicle at idle speed for 20 seconds by depressing the brake pedal.

3. Start driving the vehicle between 30-40 mph on level ground using the cruise control. With SDS, observe the engine coolant temperature until the engine coolant temperature has risen approx. 10 degrees Farenheit.

Warning! Hazardous procedure for one technician alone.

4. Stop driving and hold the vehicle in "D" at idle speed for 20 seconds by depressing the brake pedal.

5. Repeat steps 3 and 4 with each engine coolant temperature increase of about 10 degrees Farenheit until the operating temperature levels out.

6. After reaching a transmission oil temperature of 80 degrees Celsius, continue driving between 30-40 mph, on level ground for 10 minutes cumulatively using the cruise control to maintain consistant engine load.

Note : The following allowable labor operations should be used when submitting a warranty claim for this repair.

P-68_20-14 020516 Interior - Front Cup Holder Broken

Date: May 16, 2002

Order No.: P-B-68.20/14

Supersedes:

Group: 68
SUBJECT:
Model 203, Model Years 2000 and Later

Front Cup Holder Broken




If you encounter instances in Model 203 vehicles of the front cup holder breaking, please replace with the improved version which can be identified by the modifications as shown (arrows) in the figures. The improved version, which entered production approximately February 2002, has been slightly modified to prevent damage at several common points. The spare part is available approximately March 2002, the part number remains unchanged.

P-83_00-57 011115 A/C - Windshield Fogging in Center

A/C - Windshield Fogging in Center

Date: November 15, 2001

Order No.: P-B-83.00/57

Supersedes:

Group: 83
SUBJECT:
Model 203 Windshield Fogging





In the event that a triangle shaped film is found to be fogging the center inside of the windshield (refer to figure 1) on Model 203 vehicles, replace the top center grill, part number 203 830 07 18, with part number 203 830 1118 xxxx (specify color code).



P-88_79-30A 020717 Body - Exterior Mirrors Move Slightly Over Time

Body - Exterior Mirrors Move Slightly Over Time

Date: July 17, 2002

Order No.: P-B-88.79/30a

Supersedes: P-B-88.79/30 dated July 16, 2002

Group: 88

Revision: Update Includes Part Numbers
SUBJECT:
Model 203, Model Year 2002 Exterior Mirror

If you encounter instances on Model 203 vehicles of either of the exterior mirrors moving slightly over a period of time or the right exterior mirror not returning completely to the previous position after backing up, install the door control modules listed below to resolve.

Left: 203 820 15 85
Right: 203 820 14 85

P-00_45-77 040217 Interior - Squeaking/Creaking Noise Kit

Interior - Squeaking/Creaking Noise Kit

Date: February 17, 2004

Order No.: P-B-00.45/77

Supersedes:

Group: 00
SUBJECT:
All Passenger Models

Service Kit for Rectifying Squeaking, Creaking and Tearing Noises



Effective immediately, non Mercedes-Benz lubricants or other lubrication aids for repairing squeaking, creaking and tearing noises may not be used on Mercedes-Benz passenger cars. Only Mercedes-Benz lubricants are permitted for use. These lubricants are specially tested for their suitability with the interior materials of the vehicle. In the future only the lubricants may be used on Mercedes-Benz passenger cars:

A service kit is available, "Noise Damping Service Kit" A000 580 03 50 ** to ensure the best possible application of these products. The service kit contains all authorized Mercedes-Benz lubricants as well as an application table for the best method of rectifying squeaking, creaking and tearing noises. This kit also contains a description of the most common felt materials and their quality, which is the preferred material for rectifying rattling noises.

This service kit is part of the normal workshop equipment and therefore cannot be claimed through the warranty process.
Warning! Please observe the following information:

^ These lubricants have been designed exclusively for use in the service area and may only be used at the workshops.


^ These products are not paint compatible. For this reason they are not to be used on painted surfaces or surfaces that are to be painted:

** Parts are in a critical supply situation and will be limited, please see the PAC weekly status report on parts availability status and delivery expectations. This report is located on the PAC website.

P-83_30-74A 050204 A/C - Musty/Moldy Odors

A/C - Musty/Moldy Odors

Date: February 4, 2005

Order No.: P-B-83.30/74a

Supersedes: P-B-83.30/74 dated Jan. 31, 2005

Group: 83
Revision:
Update to Warranty Information

SUBJECT:
Model 203.040/061/064/065/076/081/084/261/264/281/284/740/747/764
Model 209.365/375/376/465/475/476
Model 211.026/065/070/076/082/083/265/282/283

Air Conditioning Musty/Moldy Odor Complaints

Under certain environmental conditions, typically in a hot and humid climate, the vehicle may emit a musty/moldy odor from the air conditioning system. This will be particularly more noticeable when starting the vehicle and is due to the growth of micro-organisms from residual condensation typically on the evaporator and on the interior surface of the heater box.

If you receive customer reports in the above model vehicles regarding a musty/moldy odor from the air conditioning system, the Wynn's(R) AIRCOMATIC(TM) Ultrasonic A/C Cleaning System together with Wynn's(R) AIRCO-CLEAN(TM) Ultrasonic A/C Treatment is recommended. For the best, longest lasting results, apply according to the following procedure.
1. The evaporator must be dry before using the Wynn's(R) system. To assure this, drive for 30 minutes with the A/C switched off.

2. With SDS and a code number obtainable from TAC, set recirculation to unlimited".

3. Place the Wynn's(R) AIRCOMATIC(TM) Ultrasonic Cleaning System in the passenger footwell. Insert the hose in the luggage net and orient the end of the hose to insure the output from the device is sucked into the heater box.

4. Start engine, press recirculation button, select lowest blower speed and set the temperature(s) to minimum. The compressor must be running.

5. Install one container of wynn's(R) AIRCO-CLEAN(TM) in the Wynn's system.

6. Plug in the Wynn's system and check that it is running.

7. Close all doors and windows.

8. When the fog stops coming out of the Wynn's(R) system (after approximately 20 minutes), the dispersion process has been completed.

9. Switch engine off, turn off the Wynn's(R) system and leave windows and doors closed for approximately 1 hour.

10. Open doors and trunk lid/tailgate.

11. With SDS and the previously obtained code number, reset recirculation to limited".

12. Restart engine, switch on A/C, select the highest blower speed and set the temperature(s) to minimum.

13. Allow system to run for about 10 minutes. The cleaning process is now complete.

Check the "Reheat" setting, it should be set to "de-ice" on the 203 or 209 or anti-icing" on the 211.

To reduce the possibility for this complaint to reoccur, advise the owner to operate the blower at a higher speed, especially during humid conditions. For cars with a REST function, it can also help to use this feature during humid conditions when parking the car.

This treatment will last up to one year. More frequent treatment will not be covered under warranty.

The Wynn's(R) AIRCOMATIC(TM) Ultrasonic A/C Cleaning System together with Wynn's(R) AIRCO-CLEAN(TM) Ultrasonic A/C Treatment is available from the SSEP by calling 1-888-458-4040.

For the 211 only, in case of customer reports that the air conditioning system is emitting a musty/moldy odor from the vents within 3 months after using the Wynn's(R) product as described above, a new slanted heater box bottom which allows the condensation to drain better and a PU coated evaporator which inhibits mold entered production as of VIN A675828 and X171590. In this case, these parts can be installed in earlier cars. Be sure to thoroughly clean the inside of the heater box and make sure the drain tubes are not clogged before reassembling the system.

For the 203 and 209 only, in case of customer reports that the air conditioning system is emitting a musty/moldy odor from the vents within 3 months after using the Wynn's(R) product as described above, a Biocide coated evaporator which inhibits mold entered production as of VIN A731368 and F634900 for the 203 and F144091 and T042954 for the 209. In this case, this part can be installed in earlier cars. Be sure to thoroughly clean the inside of the heater box and make sure the drain tubes are not clogged before reassembling the system.
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e46eater (07-31-2018)
Old 09-27-2006, 10:20 PM
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2002 c32
P-07_60-16 020122 Engine Controls - Rough Idle/Hesitation/DTC's Set

Engine Controls - Rough Idle/Hesitation/DTC's Set

Date: January 22, 2002

Order No.: P-B-07.60/16

Supersedes:

Group: 07
SUBJECT:
C-Class (203.061/064) with M112 (V6) Engine

E-Class (All) with M112 (V6) and M113 (V8) Engine

S-Class (220.170/175, 215.375) with M113 (V8) Engine

Rough Idle / Rough Running / Hesitation / Engine Won't Start

On the above mentioned models, if you encounter conditions of rough idle, rough running, hesitation or engine won't start with the following possible engine codes P2034, P2050, P2051 P2052, P2053, P2054, P2055, P2056, P2057, P2058, is possible that there is moisture in the crankshaft position sensor plug leading to corrosion of the contact pin(s). Please perform the following procedure to resolve.
1. Read out fault memory from engine control module, print/file and erase.

2. C-Class (203.061/064):

- Remove engine cover/air cleaner.

- Remove air intake hose between air cleaner and air intake scoop.

- Remove air mass sensor with air duct.

E-Class:
- Remove engine cover.

S-Class (220.170/175, 215.375)
- Remove engine cover/air cleaner.

- Remove air intake hose between air cleaner and air intake scoop.

3. Disconnect plug from crankshaft position sensor.

4. Cut open and remove heat-shrink tubing around wires & plug.

5. Using special "unlock" tool, unlock and remove contact pins from crankshaft sensor plug.

6. Cut cable between harness insulation and crimping of pins.

7. Slide new heat-shrink tubing onto cable.

8. Solder new crankshaft sensor plug with individual wire seals PN 112 150 0133 onto existing wiring harness and insulate with new-heat shrink tube (observe correct wiring assignment) - see WIS document AR00.19-P-01 00A.

9. Reconnect plug to crankshaft position sensor.

10. Proceed as in Step 2 in reverse order.

Note :Modified plug has been phased into production as follows:

C and E-Class: Harness production 7/01

S-Class: Harness production 11/01

Production date of the harness is located on the harness inside the module box.

P-32_25-07 010901 Suspension - Front Axle Thumping Noise on Rough Roads

Suspension - Front Axle Thumping Noise on Rough Roads

Date: September 2001

Order No.: P-B-32.25/07

Supersedes:

Group: 32
SUBJECT:
MODEL 203

THUMPING NOISE FROM FRONT AXLE AREA WHILE DRIVING OVER BUMPY ROAD



On the vehicles listed in the Effective VIN Range Chart, if you receive complaints of a thumping noise occuring from the front axle area, while driving over bumpy roads, it is possible that the clearance between the rebound stop (B, Figure 1) and the rubber ring on the top of the front damper strut is too small.



Effective Serial Number Range

Our experience has shown that the front damper strut is not involved in producing this type of noise.

In determining wether the above condition is the cause of the thumping noise and determining appropriate repair steps, please check VMI to determine if vehicle has been previously repaired, prior to beginning the repair procedure below. Also updated rebound stops which have been incorporated into production are temporarily marked with yellow paint dots.

REPAIR PROCEDURE
1. Verify that vehicle is within VIN range, see Effected Serial Number Range table.

2. Additionally, check for modified rebound stops with yellow paint dots.

If a new/modified rebound stop has been installed, please proceed to Step 7 below.
3. Test drive vehicle to determine/verify noise in area of front axle. (Operation Code: 00-9150)


4. Measure clearance between the rebound stop (B, Figure 2) and the Rubber ring. (Operation Code: 32-0000 includes both sides)

If the clearance is below 1 mm, then the rebound stop (B, Figure 2) must be replaced.
5. Remove the 21 mm nut which secures the rebound stop to the damper strut assembly.

Note :It is not necessary to remove the damper strut assembly. Replace the removed rebound stop with a new rebound stop.

6. Secure the new rebound stop with a new 21 mm nut. See WIS document AR32.25-P-1018P for the torque value for the newly installed 21 mm nut. (Operation Code: 32-0000 includes measuring and replacing both sides).

7. Perform road test (Operation Code: 00-9150).

8. If the noise continues (perform road test Operation Code: 00-9150), even with the new/modified rebound stop installed or the vehicles' VIN number is outside of the VIN number range stated in the Effective Serial Number Range table, the rubber mounts of the front anti-roll bar must be checked.

9. Unhook the drop link leading to the front axle's anti-roll bar, see WIS document AR32.20-P-0300P.
(Operation Code: 32-2050).

10. Check for free play within the anti-roll bar rubber mounts by moving the anti-roll bar back and forth. If there is any play noticed while checking the anti-roll bar rubber mounts for free play, the anti-roll bar rubber mounts must be replaced. See WIS document: AR32.20-P-0300P

11. Test drive vehicle (Operation Code: 00-9150), on a bumpy road surface after repairs are completed, to verify noise complaint has been addressed
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Old 09-28-2006, 12:49 AM
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hey Biff....

How do you go about actually gettitng something from that list taken care of? Is there a a secret art to it? I went to RBM of atlanta when I first purchased my c32 and expected to be taken care of. Well I had a few things that were fualt not my own, but were results from the above conditions. They just explain it away, or say they ckecked it out, its fine, no need to worry. Do I have to print this out and go demand something with these guys? Do they not like taking car of their customers????

Regards.
Old 09-29-2006, 10:07 AM
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'02 C32 AMG, '69 BMW 2002, MC-130H
thanks

thanks bif
Old 09-29-2006, 04:22 PM
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Thanks Bif, you have helped me get so many issues taken care of that the MB techs seem to play dumb on

I had a few of these issues but have repeatedly had this problem without any resolution:
P-82_30-366B 060110 Wipers - Chattering/Noisy After Blade Replacement
Old 09-29-2006, 05:21 PM
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03 C32
2001100003 020301 Campaign - ESP Module Ground Connection Inspection

Can i get some more info on this service campaign please bif? Much thanks bro.
Old 09-29-2006, 09:14 PM
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2002 c32
Originally Posted by Sounder
How do you go about actually gettitng something from that list taken care of? Is there a a secret art to it? I went to RBM of atlanta when I first purchased my c32 and expected to be taken care of. Well I had a few things that were fualt not my own, but were results from the above conditions. They just explain it away, or say they ckecked it out, its fine, no need to worry. Do I have to print this out and go demand something with these guys? Do they not like taking car of their customers????

Regards.
It varies by dealer. In general they all suck, but as in my case, sometimes you just need to go back a few times for them to take you seriously. I always felt like they just went back there - looked at it and went "Looks good to me, customer is dumb." and moved on.

I had a vibration in the front after going over bumps and TWO TIMES they said, everything looks good. The THIRD TIME they go "yeah, looks like your sway bar links are bad"...so...they went bad between 3 weeks ago and now? ...**** you.

This last time (must've been like the 5th time for this one issue) I took my car in for the so-called 'vibration at 40 mph' (no tsb that I've found for it), Sears Imports in Minnetonka Minnesota - the SA took me seriously and listened to my concerns and suggestions, but in the end they said, yeah it's your tires (on my third set of brand new, balanced and aligned with the same vibration).

Same thing on the 'jerk at 1500 rpm' - they replaced the torque converter, cleared the adaptation, etc...in the end they said "I think you're going to have to just live with it" . Warranties and the Star Mark? - worthless if they won't stand behind it. There are 3 MB dealers in my area which I've tried, so **** them all.

I know all cars are going to have problems, that's not the issue - the issue is the follow-through and accountability. Zilch.

I've basically given up on the dealers and the idea of a warranty with Mercedes Benz and I'm turning to the community - local and Internet - which is why I posted the TSBs to begin with - just trying to give back. I will probably buy more than $1-2 Million in cars in my life, and I'm never giving another cent to a dealer of any kind ever again...excepting our own Vadim in Laguna Niguel - if I move there, I'll give them a shot

I'll have to live with this because there just is no other car that turns me on like the MBs, especially the AMGs, but I just bought an S4 last night for a winter car - maybe it will turn me. Before I would never have considered going away from AMG as it's my teenage dream and I'm living it, but the B7 RS4 is starting to look pretty damn good these days.

Completely jaded.
Old 09-29-2006, 09:16 PM
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2002 c32
Originally Posted by NY C32
Thanks Bif, you have helped me get so many issues taken care of that the MB techs seem to play dumb on

I had a few of these issues but have repeatedly had this problem without any resolution:
P-82_30-366B 060110 Wipers - Chattering/Noisy After Blade Replacement
Is this a request for that TSB's info, or just informational? Be happy to post the full text if it is.
Old 09-29-2006, 09:22 PM
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2002 c32
Originally Posted by Rudoubles
2001100003 020301 Campaign - ESP Module Ground Connection Inspection

Can i get some more info on this service campaign please bif? Much thanks bro.
No problem:

Campaign - ESP Module Ground Connection Inspection
Campaign No. 2001100003
March 2002

FILE:
SERVICE:
GROUP 00 OF SERVICE INFORMATION BINDER

PARTS:
GROUP I OF INFORMATION - PARTS & ACCESSORIES BINDER

TO: ALL MERCEDES-BENZ DEALERS

SUBJECT:
MODEL 203.061/064/065/264
INSPECTION OF GROUND CONNECTION (W16/3) FOR ESP CONTROL
MODULE (N47-5)





In some cases, on subject vehicles within the effective serial number range chart noted below, it may be possible that the ESP ground cable connector (W16/3, located just forward of the left hand shock tower) (Figure 1) for the ESP control Module (N47-5), was not assembled properly. In addition, the ESP control module harness plug must be checked for moisture intrusion (Figure 4). Please inspect the subject vehicles on the next scheduled service visit, to determine if the ESP ground cable connector has been assembled properly, and to remove any moisture accumulation in the ESP control module harness connector.





Effective Serial Number Range

Checking Ground Connector Assembly and Moisture removal from ESP Harness Plug

Procedure:

1. Prior to performing this Service Campaign, please check VMI to insure the vehicle is involved and to determine if the vehicle has been previously repaired.

2. Loosen ground nut at W16/3 (Figure 1) and remove ESP Control Module ground wire (thick wire), as well as all other wires.






3. Remove heat shrink from cable lug completely, using a suitable tool (Figure 2).

NOTE :take care not to damage the wire insulation when removing heat shrink.





4. Once the heat shrink has been removed from the cable lug, remove the balance (A, Figure 3) of the heat shrink from the ground wire itself.

5. Unplug the ESP harness plug from the ESP Control Module (N47-5), see WIS document AR42.45-P-0820P.






6. Carefully tap the unplugged harness plug against your hand to remove any moisture, additionally, blow out the ESP harness plug with dry compressed air while elevated above the ground cable, for 3 minutes, at the ground pins (arrows, Figure 4), to ensure complete removal of any moisture.

7. Next blow out, with dry compressed air, the multi-pin connector directly at the ESP Control Module, then carefully reconnect the ESP harness plug to the ESP Control Module connector.

8. Install new heat shrink tubing onto ESP Control Module ground wire (thick wire), ensure that the heat shrink tubing stops where removed (A, Figure 2), and does not cover crimped end.

9. Place the 6 x 1.2 mm washer onto the ground stud at W16/3 (1 Figure 1).

10. Install thin ground wires first, then reinstall the ESP ground wire (thick wire) and secure with the previously removed ground nut, observing tightening torque of 10 Nm for the nut.
Old 09-29-2006, 10:11 PM
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Originally Posted by Bif powell
Is this a request for that TSB's info, or just informational? Be happy to post the full text if it is.
I'm sorry, yes..please post more info on TSB P-82_30-366B 060110 Wipers - Chattering/Noisy After Blade Replacement

It drives me NUTS!
Old 09-29-2006, 11:07 PM
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Originally Posted by NY C32
I'm sorry, yes..please post more info on TSB P-82_30-366B 060110 Wipers - Chattering/Noisy After Blade Replacement

It drives me NUTS!
No problem, here it is:

Wipers - Chattering/Noisy After Blade Replacement

Date: January 10, 2006

Order No.: P-B-82.30/366b

Supersedes: P-B-82.30/366a dated June 2, 2005

Group: 82

Revision:
Content of Paragraph 1 and Warranty Information Updated

SUBJECT
Adjusting Wiper Arms





MODELS





If you receive customer reports in the above model vehicles of wipers chattering / noisy after replacing the blades, checking the washer nozzle adjustment, verifying use of correct windshield washer fluid and thoroughly cleaning the windshield, please use Special Tool number W211 589 02 21 00 to adjust the wiper arms. Instructions and adjustment values can be found in the following WIS documents.

Note: Special Tool (W211 589 02 21 00) was automatically shipped to all MB dealers as of June 2004.

Note: The following allowable labor operations should be used when submitting a warranty claim for this repair.
Old 09-29-2006, 11:30 PM
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Altima
F*ck, I hate this car.
Old 09-30-2006, 03:55 AM
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'02 C32 AMG, '69 BMW 2002, MC-130H
All cars have issues...

It's just the higher dollar ones are more well documented and when you pay more you expect more, so the complaints tend to be more on the surface. Could you really complain about your seat squeking in a Hyundai and be taken seriously? Probably not.
Old 09-30-2006, 03:57 AM
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'02 C32 AMG, '69 BMW 2002, MC-130H
Btw...

i Guess my point was if you hate the car so much drallafi, then go buy a hyundai
Old 09-30-2006, 06:12 PM
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Altima
Originally Posted by herkjerk
i Guess my point was if you hate the car so much drallafi, then go buy a hyundai
I'm considering a Mustang, actually, as the "Mercedes-Benz experience" is ridiculously overrated.


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