New to the family
06-19-2008, 12:06 PM
#51
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06-19-2008, 04:39 PM
#52
Super Member
Thread Starter
B) I'm going to look into an extended warranty. The dealer offered me one, but I've always heard you don't want that one.
C) It's kind of a champaign color. It's actually a real nice color on this car.
I'm actually at the dealer right now, and they are looking at it. The salesperson said the manager will be back soon and will talk to me about how to resolve the situation.
06-19-2008, 05:41 PM
#53
Super Member
Thread Starter
Well they are keeping the car to go over it and figure out why the radiator is leaking. According to the service guy, this is supposedly a new radiator. I told them what I've read about the Valeo radiators being prone to leaking, and how that can lead to transmission problems. Hopefully they don't have the nerve to try charging me for this, but I won't hold my breath. At least they are giving me a loaner.
06-20-2008, 11:31 PM
#54
Super Member
Thread Starter
Just an update:
I talked with the dealer this morning, and they said there was a hole in the radiater. They are replacing it, but the new radiator will not be there until Monday. The car should be done by Tuesday, and the guy in the service department said there will be no charge for the repair. If this proves to be true, then I'll have to commend them for stepping up and taking the responsibility. They also gave me a fairly nice loaner in the meantime. (Saab 9-3)
I talked with the dealer this morning, and they said there was a hole in the radiater. They are replacing it, but the new radiator will not be there until Monday. The car should be done by Tuesday, and the guy in the service department said there will be no charge for the repair. If this proves to be true, then I'll have to commend them for stepping up and taking the responsibility. They also gave me a fairly nice loaner in the meantime. (Saab 9-3)
06-25-2008, 09:17 PM
#56
Super Member
Thread Starter
Latest update:
It turns out it wasn't the radiator leaking. It was the heat exchanger. Supposedly the end tank was cracked, and that's where the cooland was leaking from. The dealer ordered a new heat exchanger, and it was supposed to be there on Monday. As of yesterday, it still had not arrived. I didn't have a chance to call them today, but obviously the car must not be done or else I would have heard something. I'm off tomorrow, so I'll be calling them early to find out where things stand. It would be nice to get it back tomorrow since I ordered new tires and they should be here tomorrow. It does suck that since buying the car, I've spent more time driving the loaner, but oh well. It shouldn't be much longer.
It turns out it wasn't the radiator leaking. It was the heat exchanger. Supposedly the end tank was cracked, and that's where the cooland was leaking from. The dealer ordered a new heat exchanger, and it was supposed to be there on Monday. As of yesterday, it still had not arrived. I didn't have a chance to call them today, but obviously the car must not be done or else I would have heard something. I'm off tomorrow, so I'll be calling them early to find out where things stand. It would be nice to get it back tomorrow since I ordered new tires and they should be here tomorrow. It does suck that since buying the car, I've spent more time driving the loaner, but oh well. It shouldn't be much longer.
