cruzinquick

Sorry to hear about your car. Come out and practice the tree with the mini-van. Went again last night and won $125 bucks.

hooleyboy

most of my parts on my car are MB OEM parts so and were bought new so I'm not to worried. things happen so it is what it is. Hoping to have the best cooling mods this forum has ever seen when I'm done. My IAT's were about 100 degrees so that was only 12 degrees over ambient temps. Under WOT they would climb to 135 degrees. (IAT's monitored just after intercooler) I hoping with the new Eurocharged Heat exchanger and some intercooler mods I will be able to lower My IAT's to a nice cool temp.

c32AMG-DTM

+1, I would be concerned about this as well, if it were me. Taking an OEM part for a different vehicle, bolting it up with a lot of custom parts (crank pulley, intake, no S/C clutch engagement, etc.) to get it to work on a vehicle that didn't have it from the factory... might really need your dealer's SA to go to bat for you with MBUSA to get this warrantied. If you bought factory new SL65 turbos and then custom-fabbed parts to fit them to your C55... would you think MBUSA would warranty them if they failed within a month after install?

Do the refurbs carry the same warranty as a new, factory-fresh unit? Probably do, I would think - but it'd be worth confirming. Best of luck with your repairs - sounds like it'll be even more of a beast once this bump in the road is past.

JonMBZ

Yes refurbs come with the same warranty. The problem is that it's really not up to the parts dept. If he is doesn't have much experience with the MB warranty process you might be lucky and get the S/C out of him, but over the counter you don't process much warranty claims if at all. Unless it's for a broken umbrella or key chain which usually justs get written off because it's not worth the hassle. If you do end up getting the SC the parts counterman will end up in some heat because MB requires that you return the defective items back to corporate for quality evaluation once they notice the price of the item and its not done through the proper warranty process the dealer will get a charge back. I use to work in this dept for two years sending back defective products and let me tell you I only remember two instances when I sent back a S/C so they will be putting the claim under a microscope. This really isnt your concern though as long as you get a new SC

hooleyboy

Here is my take. Lots of take there car to an independent service facility for work. If the part fails and its a new OEM mercedes part, those people are still given the same warranty. I do not expect any problems from the dealer

Yes the supercharger will be send to Mercedes for inspection and They will find that the supercharger has a faulty part.

320 dreamer

hooley maybe you could start a thread showing all your cooling mods. im very interested in keeping mine mostly stock but cooling th s/c always helps!

hooleyboy

Will do.

c32AMG-DTM

That is all true - the one important distinction you're either overlooking or dismissing is that this OEM MB part isn't OEM for your vehicle. JonMBZ's comment (if I'm reading it right) is that the "typical warranty process" is that the dealer's service dept. has to do the R&R on the failed part, document their findings, and submit the warranty claim to MBUSA. If they don't, they have to eat the expense - not many dealers are going to want to do that, especially in this economy. If they do the work and submit a warranty claim for a Kompressor off of a modded C55 with several aftermarket and/or custom parts and software installed, MBUSA might just reject it outright anyway.

In the end, there definitely isn't anything to lose in trying to obtain warranty coverage of the failing S/C... I just don't think it's a "lock" to have it covered when it was installed on a car that didn't come with one in the first place. For the record, I hope you can beat the odds and get a replacement for free.


That is also likely true - but reasonably speaking, with this expensive of a replacement part, won't MB want to know about the car it came off of? VIN#, documentation of the original install, analysis of any visible damage and/or mods to the part itself or any parts that directly affect it, etc.?

I wouldn't expect that you'll walk into the parts dept. with it already uninstalled, hand them your current S/C and say "um, I don't think this one's good, I'd like a replacement under warranty" and have them say with a smile "wow, sorry about the inconvenience - let me get you a new one from the back" and a few minutes later you leave with a new one. Then again, I've been wrong before...

hooleyboy

I hear you. My mind is set to totally not think about the possible bad side of this.

I got a good team of guys that are directly affiliated with the dealer that will go to bad for me. Dyno-Comp has a great relationship with the dealer even so much the dealers website as a video bit of what Dyno-Comp does for Mercedes. Not to mention My good friend who happens to be the West Coast Renntech Rep and is affiliated with this dealer. And The guys in the parts dept. are good buddies of mine. I feel really good that this will be a smooth process. This dealer is one of the best dealers around for customer service.

alumar

doh just read this... hope they figure this out!

john89011

When I had my SC replaced (on a C32 that is) the dealer said they need to take a look a the old one to make sure it was not abused in order for them to provide me with a "new" one and me giving them the core so that they don't charge the full price. I was also told that their "new" SC is always a refurbished one, they don't sell brand new SCs

hooleyboy

New supercharger will be in tomorrow. Thats the dealer coming through for ya.

c32AMG-DTM

LOL... congrats man!

It's not what ya know, it's who ya know, eh?

hooleyboy

JonMBZ

glad to hear! Hopefully the new one works out for you. I would hate to see this happen again. Make sure dynocomp takes all the precautions necessary to make sure that it isn't being pushed too hard because these blowers don't give out hardly ever.

hooleyboy

My boost low. I monitor it from the surge tank. They take care of me over there. Even when I ask them to push it they tell me to come back to Earth.

JonMBZ

lol well that's good to know hopefully it works out since you know I am really interested in your setup and I was disappointed when I saw what happened.