Mercedes Benz USA will repair my seat heater..For free ! ! !
Thread Starter
MBWorld Fanatic!
Joined: Jun 2006
Posts: 1,912
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From: AL,IL, GA, CA
CLS, SLK, ETC
Mercedes Benz USA will repair my seat heater..For free ! ! !
I'm sure some of you are familiar with the seat heater issues I encountered over the years (in both of my cars). I whined about it for years and I also posted a thread on private lounge ((http://www.mercedes-amg.com/privatel...ad.php?t=41001).
Well, yesterday, I received a phone call from MBUSA. I discussed with a representative for 5-10 minutes about the issue.
Long story short, even though my car is out of factory warranty, MBUSA will repair my seat heater at free of charge.
I really didn't expect this at all and I'm actually quite stunned. They could have just ignore my issue / problem but the company decide to take their time and efforts to correct the error.
Thank you MBUSA and AMG!!
I was actually going to switch side during summer (///M)... Now, I'm actually considering C63 coupe ..
Few updated pics of my C fity
Well, yesterday, I received a phone call from MBUSA. I discussed with a representative for 5-10 minutes about the issue.
Long story short, even though my car is out of factory warranty, MBUSA will repair my seat heater at free of charge.
I really didn't expect this at all and I'm actually quite stunned. They could have just ignore my issue / problem but the company decide to take their time and efforts to correct the error.
Thank you MBUSA and AMG!!
I was actually going to switch side during summer (///M)... Now, I'm actually considering C63 coupe ..
Few updated pics of my C fity
MBWorld Fanatic!
Joined: Mar 2007
Posts: 1,948
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From: Houston, TX
C32/C55 AMG
I wonder if we all could get this done, the design of the heated seats are rediculous. How difficult could it be to make heated seats that last. I don't even use them that much and I already have a bad one. Are your rims 18's or 19's?
Thread Starter
MBWorld Fanatic!
Joined: Jun 2006
Posts: 1,912
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From: AL,IL, GA, CA
CLS, SLK, ETC
I was told that they handle each claims case by case... I may be the fortunate one but who knows? They may do something for you.. I'm just thankful that they listened to me and went above and beyond to correct the issue.
FYI: Local dealer quoted around $500 for part / labor for my slk55.
FYI: Local dealer quoted around $500 for part / labor for my slk55.
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Thread Starter
MBWorld Fanatic!
Joined: Jun 2006
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From: AL,IL, GA, CA
CLS, SLK, ETC
You may be right.. Or perhaps, they could keep on helping other owners as well..
Who knows... Have a wonderful weekend
MBworld Guru
Joined: Apr 2002
Posts: 22,058
Likes: 18
From: Diamond Bar, CA
W206 PHEV AMG
Havent seen your car on LMs yet, looks awesome 
Just fiy you'll be getting new seat bottom btw because the heating element is attached to the seat bottom. Unfortunately even if the seat back heat element is not working they will only replace the seat bottom because that is where the control unit is.
Just fiy you'll be getting new seat bottom btw because the heating element is attached to the seat bottom. Unfortunately even if the seat back heat element is not working they will only replace the seat bottom because that is where the control unit is.
Thread Starter
MBWorld Fanatic!
Joined: Jun 2006
Posts: 1,912
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From: AL,IL, GA, CA
CLS, SLK, ETC
Havent seen your car on LMs yet, looks awesome
Just fiy you'll be getting new seat bottom btw because the heating element is attached to the seat bottom. Unfortunately even if the seat back heat element is not working they will only replace the seat bottom because that is where the control unit is.
Just fiy you'll be getting new seat bottom btw because the heating element is attached to the seat bottom. Unfortunately even if the seat back heat element is not working they will only replace the seat bottom because that is where the control unit is.
I'm well aware of that
I just hope the replacement will last for awhile.. Thanks!
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Joined: Jun 2006
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From: California
06 C55, 09 E350
Super Member
Joined: Aug 2007
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From: Phoenix AZ & Cayucos CA
’27 AMG SL55(ordered), ‘23 EQS 580 SUV, ‘19 AMG E53 Cpe, ‘48 Willys Jeepster
MBWorld Fanatic!
Joined: May 2009
Posts: 1,846
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From: Canada
eclectic assortment of cars
I hear that. The seat heaters on my old '88 Saab 9000 Turbo were functioning well into the early 2000s before I gave the car to my cousin. It's been parked since, but maybe they still work?
Senior Member
Joined: May 2011
Posts: 384
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C55 AMG, E55 AMG
Havent seen your car on LMs yet, looks awesome
Just fiy you'll be getting new seat bottom btw because the heating element is attached to the seat bottom. Unfortunately even if the seat back heat element is not working they will only replace the seat bottom because that is where the control unit is.
Just fiy you'll be getting new seat bottom btw because the heating element is attached to the seat bottom. Unfortunately even if the seat back heat element is not working they will only replace the seat bottom because that is where the control unit is.
