Extended Factory Warranty
12-22-2004, 01:28 PM
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98 C43
Extended Factory Warranty
Hey Guys, I was on another website and found out that there was a class action law suit on MBUSA, and part of the settlement was an
extension of the factory warranty on engines in their '98 thru '01 model
years to 10yrs/150K miles for ALL MB owners.
Some moron used regular oil in his MB and screwed up his engine, then he suit claiming the manual didnt indicated that he needed synthentic.
I was a bit skeptical when i heard this and i call MB customer relations to confirm this. There number is Customer Relations 1-800-367-6372, i spoke to Bill and he confirmed this. He told me it only covers the engine and damage only from sludge build up, up to 150K. Basically all internally lubricated parts. He also told me that all MB dealers are aware of this and they should cover the vehicle.
Has anyone had this problem happen to them, did the dealer know about this warranty extention, if anyone knows about this or has had any experience please share, thanks
extension of the factory warranty on engines in their '98 thru '01 model
years to 10yrs/150K miles for ALL MB owners.
Some moron used regular oil in his MB and screwed up his engine, then he suit claiming the manual didnt indicated that he needed synthentic.
I was a bit skeptical when i heard this and i call MB customer relations to confirm this. There number is Customer Relations 1-800-367-6372, i spoke to Bill and he confirmed this. He told me it only covers the engine and damage only from sludge build up, up to 150K. Basically all internally lubricated parts. He also told me that all MB dealers are aware of this and they should cover the vehicle.
Has anyone had this problem happen to them, did the dealer know about this warranty extention, if anyone knows about this or has had any experience please share, thanks
