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Update from my dealer- My vehicle was moved back to the VPC today, but is now in a quality hold. This will likely be on hold until next week while they recheck components, repair tire bulges from sitting for so long, etc. Produced September 27, surveyed by VPC on October 13rd, moved to the remote lot on November 23rd, and back at the VPC today.
Past: BMW 330ci ZHP '04, Audi S4 '11, VW Touareg TDI '12, BMW 328i '13. Current: 2019 C43 AMG Sedan
Originally Posted by Forest Jim
I finally took delivery of a diamond white c43 AMG update.
I’m liking the luxury massaging seats.
Looks great, especially with the night package. Is that privacy glass or tinting? Some countries have optional privacy glass- I don't think this is an option on any sedan in the US. Also, with the massaging seats, a little overkill for short trips, but I bet when you are sitting in traffic or taking a road trip, the massaging really helps.
Crazy what options are available or not available elsewhere. I was watching a video on the E53 Hyrbid and they have cabin moods. This thing releases different scents, changes the temperature of the cabin lighting and even the music depending on the setting. Remove Before Race did say the C43 has better programming in the digital instrument cluster though. Plus it is unavailable with the performance exhaust. Heres the E53 Review:
I finally took delivery of a diamond white c43 AMG update.
I’m liking the luxury massaging seats.
looks amazing man, same build except the wheels. Just got the call, finally been waiting since May, it has arrived in Upstate NY!! Pick up on wednesday next week. the only time ive ever hated new years.
looks amazing man, same build except the wheels. Just got the call, finally been waiting since May, it has arrived in Upstate NY!! Pick up on wednesday next week. the only time ive ever hated new years.
Great to hear that your car has arrived. You can't get them to prep the car before then? I'd be beside myself waiting.
Looks great, especially with the night package. Is that privacy glass or tinting? Some countries have optional privacy glass- I don't think this is an option on any sedan in the US. Also, with the massaging seats, a little overkill for short trips, but I bet when you are sitting in traffic or taking a road trip, the massaging really helps.
Crazy what options are available or not available elsewhere. I was watching a video on the E53 Hyrbid and they have cabin moods. This thing releases different scents, changes the temperature of the cabin lighting and even the music depending on the setting. Remove Before Race did say the C43 has better programming in the digital instrument cluster though. Plus it is unavailable with the performance exhaust. Heres the E53 Review: https://www.youtube.com/watch?v=C9TiUkc636A&t=1105s
Im pretty sure theres a performance exhaust option for the E53 coupe in the US. Not sure about sedan.
DISAPPOINTED!!!
My SA is out today so I called a manager. 2 trucks came in today but my car was not on them. He was direct about their supply chain issues. He refused to give me any estimate. He said "At this point anything I tell you is BS. I will not disappoint another customer. I have already disappointed 12 people this week"
My car IS on a truck. No one knows where the truck is. The trucking company is not responding to calls or emails
He also said that this the worst he has seen the supply chain in the 15 years he has been doing this.
Bottom line is it is not the dealers. Mercedes USA is having serious problems moving and tracking vehicles.
They give bad information to the dealers. The dealers relay the bad information to the customers.
There are a lot of disappointed people out there. I am one of them.
I am going to write Mercedes. Not to rail on them but to let them know they could really improve their user experience by investing in technology.
They make a fantastic product. They don't however have the necessary infrastructure around it to provide a great customer experience.
Other brands have provided accurate build and location status via the web for years.
In this day and age we shouldn't have to call the dealer and find a sales manager. We should be able to determine build status and geolocate the car via the website.
All the software updates should be provided over the air, none of this going into the dealer nonsense.
Come on Mercedes! improver your tech infrastructure.
OK, end rant.
Apparently it is Ask And Ye Shall receive.
My Mercedes Me services started working this morning.
When I use the location services I see it is at the dealer.
I have locked and unlocked the doors sucessfully
Do I dare try remote start???
Past: BMW 330ci ZHP '04, Audi S4 '11, VW Touareg TDI '12, BMW 328i '13. Current: 2019 C43 AMG Sedan
Originally Posted by Bayard
Apparently it is Ask And Ye Shall receive.
My Mercedes Me services started working this morning.
When I use the location services I see it is at the dealer.
I have locked and unlocked the doors sucessfully
Do I dare try remote start???
Ha. I tried that at the VPC to help them locate it... needs to be activated at the dealer though
Has the dealer called you with a pick up date? If Mercedes Me is active, they have had to received it and activated it from my understanding, so not like it's sitting on a truck.
They activated it yesterday for me. I am thinking they may be watching the forums
And just got this from my SA:
"Great news!!Your car arrived earlier this morning and is getting PDIed (pre delivery inspection) now. We should be able to get it cleaned up by 3pm. When is a good time for you to come by?"
Past: BMW 330ci ZHP '04, Audi S4 '11, VW Touareg TDI '12, BMW 328i '13. Current: 2019 C43 AMG Sedan
Originally Posted by Bayard
They activated it yesterday for me. I am thinking they may be watching the forums
And just got this from my SA:
"Great news!!Your car arrived earlier this morning and is getting PDIed (pre delivery inspection) now. We should be able to get it cleaned up by 3pm. When is a good time for you to come by?"
Nice! Hopefully they don't keep it longer thinking something is screwy with the door locks while you are messing around. haha
Congratulations. Please tell us who are waiting that you are dropping whatever you are doing to pick it up at 3.
Well it is at the dealers AND they say I can pick it up after 3.
I am cautiously optimistic......
Congrats, man. As long as the car is at the dealership, you can breathe easy that the supply chain nightmare is over - at least for you. But you are so right. I literally got an email from Mercedes Customer Service telling me that my car was sitting at the factory/VPC in Vance about an hour before the trucking company called the dealership and told the manager that it was loaded on a truck and left the day before. Turns out the trucking company was right and the car arrived the next morning. If I'm able to read my tire pressure with Mercedes Me (which I think is really cool), they should at least be able to locate a vehicle.
Past: BMW 330ci ZHP '04, Audi S4 '11, VW Touareg TDI '12, BMW 328i '13. Current: 2019 C43 AMG Sedan
Originally Posted by Bayard
Well the theoretical seems to have to become real. Just got these from my SA.
AH! Finally, someone with the selenite gray, night package, and the updated headlights. Only difference is your seats- I got leather with red stitching. Beautiful car!!!!
AH! Finally, someone with the selenite gray, night package, and the updated headlights. Only difference is your seats- I got leather with red stitching. Beautiful car!!!!
LOL, was thinking the same when I saw everyone else's pictures. Yes, I got all black, leather, no red stitching, no red seatbelts or steering wheel.
AND, my SA said it is ready. Trying to reschedule some meetings so I can go in to get it.
Past: BMW 330ci ZHP '04, Audi S4 '11, VW Touareg TDI '12, BMW 328i '13. Current: 2019 C43 AMG Sedan
Originally Posted by Bayard
LOL, was thinking the same when I saw everyone else's pictures. Yes, I got all black, leather, no red stitching, no red seatbelts or steering wheel.
AND, my SA said it is ready. Trying to reschedule some meetings so I can go in to get it.
I would treat this like a birth- just get up and run to the door saying you have another engagement. Let them hear it during your morning commute. I too did not get the red seatbelt. A coworker has a C300 with the AMG package and red seatbelts. I did not want to confuse anyone. Plus he talked about them A LOT. Weird guy come to think of it.
12-28-2018, 06:05 AM
Mines still hanging out at VPC as well.
