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2018 C43 AMG - Canadian Recall

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Old 07-25-2023, 10:24 AM
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2018 C43 AMG
2018 C43 AMG - Canadian Recall

Recently found out that my 2018 C43 AMG has a powertrain software recall in Canada. I own the car in the US and MB dealerships in my area are not willing to do the recall work since this is a recall only in Canada and not the US.

Anyone else had this recall and gotten it taken care of? What was the process/ how long did it take for them to fix the issue?
Old 07-27-2023, 09:06 PM
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2018 Mercedes C43 AMG Coupe
These software updates take 5 minutes to do, dealers may take up to an hour depending on how busy they are just bringing your car in.

The software update helps "dampen" the torque command of the accelerator to reduce the infamous bucking of the C43 cars. Owners report slightly smoother shifts.

This update has been known to kill the loud upshifts with the performance exhaust but make it so the exhaust flaps are more open during regular driving (more burbles, less bangs)...

Last edited by jonathan358; 07-27-2023 at 09:09 PM.
Old 07-31-2023, 06:28 AM
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Originally Posted by jonathan358
These software updates take 5 minutes to do, dealers may take up to an hour depending on how busy they are just bringing your car in.

The software update helps "dampen" the torque command of the accelerator to reduce the infamous bucking of the C43 cars. Owners report slightly smoother shifts.

This update has been known to kill the loud upshifts with the performance exhaust but make it so the exhaust flaps are more open during regular driving (more burbles, less bangs)...
I’m in NZ and Mercedes dealership stated this recall on my service just last week.
I haven’t been driving much in Sports + since but will test this out as the bucking shift from 1 to 2 was a little much previously.

I did notice the car sounding quite “nice” at urban speeds. I’ll have to test the performance exhaust out soon, but I think you have accurately described the changes.

I wonder if this is actually good or bad overall.
Old 07-31-2023, 08:56 PM
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2018 C43 AMG
Originally Posted by 18C43
Recently found out that my 2018 C43 AMG has a powertrain software recall in Canada. I own the car in the US and MB dealerships in my area are not willing to do the recall work since this is a recall only in Canada and not the US.

Anyone else had this recall and gotten it taken care of? What was the process/ how long did it take for them to fix the issue?
Is this a new recall or past recall? Anyone have a recall number to reference?
Old 08-07-2023, 05:14 PM
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Originally Posted by michaelcrawford
Is this a new recall or past recall? Anyone have a recall number to reference?
Might be something similar to the folks with the C 63 S it is a general recall for W205 cars. https://mbworld.org/forums/c63-c63s-amg/799540-new-emissions-recall-campaign-2020070001-a-2.html
https://mbworld.org/forums/c63-c63s-amg/841131-new-powertrain-control-unit-ptcu-software-21p5498710.html

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