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2018 C43 AMG - Canadian Recall

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Old Jul 25, 2023 | 10:24 AM
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2018 C43 AMG
2018 C43 AMG - Canadian Recall

Recently found out that my 2018 C43 AMG has a powertrain software recall in Canada. I own the car in the US and MB dealerships in my area are not willing to do the recall work since this is a recall only in Canada and not the US.

Anyone else had this recall and gotten it taken care of? What was the process/ how long did it take for them to fix the issue?
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Old Jul 27, 2023 | 09:06 PM
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2018 Mercedes C43 AMG Coupe
These software updates take 5 minutes to do, dealers may take up to an hour depending on how busy they are just bringing your car in.

The software update helps "dampen" the torque command of the accelerator to reduce the infamous bucking of the C43 cars. Owners report slightly smoother shifts.

This update has been known to kill the loud upshifts with the performance exhaust but make it so the exhaust flaps are more open during regular driving (more burbles, less bangs)...

Last edited by jonathan358; Jul 27, 2023 at 09:09 PM.
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Old Jul 31, 2023 | 06:28 AM
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2017 C43 Estate
Originally Posted by jonathan358
These software updates take 5 minutes to do, dealers may take up to an hour depending on how busy they are just bringing your car in.

The software update helps "dampen" the torque command of the accelerator to reduce the infamous bucking of the C43 cars. Owners report slightly smoother shifts.

This update has been known to kill the loud upshifts with the performance exhaust but make it so the exhaust flaps are more open during regular driving (more burbles, less bangs)...
I’m in NZ and Mercedes dealership stated this recall on my service just last week.
I haven’t been driving much in Sports + since but will test this out as the bucking shift from 1 to 2 was a little much previously.

I did notice the car sounding quite “nice” at urban speeds. I’ll have to test the performance exhaust out soon, but I think you have accurately described the changes.

I wonder if this is actually good or bad overall.
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Old Jul 31, 2023 | 08:56 PM
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From: Toronto, Ontario, Canada
2018 C43 AMG
Originally Posted by 18C43
Recently found out that my 2018 C43 AMG has a powertrain software recall in Canada. I own the car in the US and MB dealerships in my area are not willing to do the recall work since this is a recall only in Canada and not the US.

Anyone else had this recall and gotten it taken care of? What was the process/ how long did it take for them to fix the issue?
Is this a new recall or past recall? Anyone have a recall number to reference?
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Old Aug 7, 2023 | 05:14 PM
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Originally Posted by michaelcrawford
Is this a new recall or past recall? Anyone have a recall number to reference?
Might be something similar to the folks with the C 63 S it is a general recall for W205 cars. https://mbworld.org/forums/c63-c63s-amg/799540-new-emissions-recall-campaign-2020070001-a-2.html
https://mbworld.org/forums/c63-c63s-amg/841131-new-powertrain-control-unit-ptcu-software-21p5498710.html
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Old Apr 14, 2025 | 05:56 AM
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C250 Coupe (2012)
I have this bucking issue (2018 C43) and have it booked for a service in the UK. They've mentioned that an update to the PTCU is available if I want it. The car does have a stage 1 remap. Am I likely to lose the remap if I go ahead with the PTCU update?
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Old Apr 14, 2025 | 05:59 AM
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Originally Posted by Steve Phillips
I have this bucking issue (2018 C43) and have it booked for a service in the UK. They've mentioned that an update to the PTCU is available if I want it. The car does have a stage 1 remap. Am I likely to lose the remap if I go ahead with the PTCU update?
Yes especially if they also update the ecu, you need to reflash it.
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