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Ordering/Purchasing?

Old Aug 4, 2008 | 01:04 PM
  #1  
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Question Ordering/Purchasing?

I'm looking into getting an '09 C63 but I'm unsure how the process goes. I've never had to order a car before. With my previous purchases I just worked out a deal with the internet manager over the phone and then went out same or next day, signed the paperwork and picked up the vehicle.

How exactly does ordering a C63 work? I'm assuming I need a deposit. How much?

What about the final price of the vehicle? I don't want to put down a deposit, wait a year for the vehicle to come in, and then have the dealer pull some pricing crap on me to the point where I have to walk away. I would like to seal the deal at the time of order and then know that once the car comes in I just pick it up and start my payments.

How restrictive is the order contract? Is the deposit refundable?

Who do I speak to about ordering?

Are there any pitfalls I should be aware of?

If you guys could please answer some of these questions and give me a brief rundown of the C63 ordering/purchasing process, I would really appreciate it.
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Old Aug 4, 2008 | 01:08 PM
  #2  
jtrichel's Avatar
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2013 C63 Black Series
again

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Old Aug 4, 2008 | 01:20 PM
  #3  
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well i would think, but i could be totally wrong, but the first step is contacting a sales associate...then again i could be way off track.
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Old Aug 4, 2008 | 01:41 PM
  #4  
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Way to be a smartass.

What I'm interested in specifically is when the deal is sealed. Like I said, I don't want to wait a year for the order to come in and then have the dealer present me with a completely unfavorable deal that I'll have to turn down.

Also important to that issue, if the deal is done at the time of ordering then one has to get all their financial info together and in order. If it's not then all one needs is a cashier's check.

Again, I'd appreciate actual help instead of smartass remarks from people who accomplished very little in their lives yet feel the need to act above others.
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Old Aug 4, 2008 | 01:54 PM
  #5  
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2008 ML320 CDI
Have you tried searching at all? i mean really, no one is going to sit here and hold your hand on this. the only way you will find out is to call your dealership and ask them about it. it's just like buying any other car except you might have to wait a couple months to get it.

the only people who could not have known what their deal on the car would be people who pre ordered 2009's as pricing was not released when they placed their order.

i have accomplished a fair amount of things in my short life.
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Old Aug 4, 2008 | 02:17 PM
  #6  
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Crazy,

I'm not trying to be a jackass to you, but it seems like you're hassling me for no reason. I asked an honest question. If you feel it's stupid or not worth addressing, then simply don't. No one is forcing you. Instead you choose to make sarcastic remarks that don't help anyone except your ego.

I'm simply trying to get an idea of what the ordering process is like. If I knew, I wouldn't ask. Your response is "Well ask a sales associate." No ****. Let's close the forum down completely. What do we need it for? Every single bit of information on here can be found out from sales associates, vendors, and other sources.

The point of the forum is to bring people and info together so that we DON'T have to ask a sales associate. My question is something everyone who ordered a C63 can answer: "What was the process?" If you're too busy or stuck up to answer it honestly then so be it, but you don't have to be a jerk about it.
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Old Aug 4, 2008 | 02:45 PM
  #7  
shaker's Avatar
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From: DFW
2009 C63
Markoni:
Most European car dealerships accept a $1000 fully refundable down payment.
At the dealership I used I filled in a Credit card approval form to charge the $1000 to... they never used it but the salesman had it on file as proof of my interest in purchasing the car. I did the same for my 2000 Porsche. It is really a no hassle process. There may be others that have had different experience but I have never had any issue, but then again I did buy the car when it was dleivered to the dealer.
I know a lot of folks on this forum have no patience for the sales guys at the dealerships but mine was more than helpful. Sure he did not have all the answers to the questions I asked but then agian he was honest about it and did not give me any BS just to satisfy a response.
This purchase was the least painful purchase of any car I have made. No pressure from the salesman, just sit and wait (and ask questions whilst waiting!!)
Just find a dealer in your area and go for it.... delivery will depend on the dealers allocation and amount used....
BTW: where are you located?
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Old Aug 4, 2008 | 02:51 PM
  #8  
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From: Scottsdale, AZ & Bend, OR
2009 C63 AMG
Markoni,

All dealers are different. My dealer in Portland, OR wanted a $5,000 deposit. They told me that if I backed out, it would be refundable but the timeframe would be dependent on how I configured the order. If it was pretty straightforward, they would give me a refund if I backed out right away. If I configured it where they thought it might take some time to get a buyer, they would refund me once it sold.

I'm hearing varying rumors with some people saying they are getting a C63 below MSRP. My dealer told me that on ordered AMG cars, they charge MSRP nothing more. I have seen many CA dealers charging up to $10k over MSRP.

I called asking for the "sales manager", but frankly I just got a salesperson, but MB sales people are professional. I ordered mine in March, it got built in July and will be delivered about 5 weeks after the build. Given that I ordered before 2009's came out, you should be able to get a car earlier than 8 weeks I would guess.

Hope that helps.
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Old Aug 4, 2008 | 03:37 PM
  #9  
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Shaker,

I'm in the U.S.

My concern is that I'll put the deposit down, wait a year (or however much) for my order to come in, and then the dealer will change the price and terms on me. That's why I ask what the procedure is.

I would like to settle the price of my vehicle before I order it. I'm just wondering if that's the way you guys did it or if you worked out the price AFTER the car finally came in. If the latter, what leverage did you have to say "I'll walk away from this deal, even though I've been waiting the past year for this car."
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Old Aug 4, 2008 | 03:41 PM
  #10  
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OverBudget,

Thanks. That does shed some light on it. The only other time I've considered ordering a car is with the new GT3 a couple of years ago, on the cusp of its release. The dealer offered me MSRP on the car and said that it's standard practice to sell orders at MSRP.
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Old Aug 4, 2008 | 04:42 PM
  #11  
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From: DFW
2009 C63
Originally Posted by Markoni
Shaker,

I'm in the U.S.

My concern is that I'll put the deposit down, wait a year (or however much) for my order to come in, and then the dealer will change the price and terms on me. That's why I ask what the procedure is.

I would like to settle the price of my vehicle before I order it. I'm just wondering if that's the way you guys did it or if you worked out the price AFTER the car finally came in. If the latter, what leverage did you have to say "I'll walk away from this deal, even though I've been waiting the past year for this car."
Dealer had me on a list for first available production slot.. at the time they were going to squeeze me in for a 2008 but I told them I would rather have a 2009 and I was in no hurry, the lease on my current car was not over until end of the year anyways.... So I ordered and not knowing the price of the 2009, but dealer assured me that it woul not be more than 2-3% higher than 08 models.... at least at base price.... options well that's a whole other story from what I am seeing on the PP option now. 1thing that the car no longer has is the automatic folding mirrors to save a few more dollars, I guess.
If you are going to buy an 09 now, I don't think you will face any pricing issues and should get delivery within the year. Now if wait until the timing of 2010 models well then......
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Old Aug 4, 2008 | 04:53 PM
  #12  
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From: Scottsdale, AZ & Bend, OR
2009 C63 AMG
Markoni,

Your concern about waiting and then getting charged more should be taken care of. When you put down your deposit, they will give you a receipt showing the balance.
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Old Aug 4, 2008 | 05:01 PM
  #13  
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From: Northern VA
2009 C63
Originally Posted by Markoni
Shaker,

I'm in the U.S.

My concern is that I'll put the deposit down, wait a year (or however much) for my order to come in, and then the dealer will change the price and terms on me. That's why I ask what the procedure is.

I would like to settle the price of my vehicle before I order it. I'm just wondering if that's the way you guys did it or if you worked out the price AFTER the car finally came in. If the latter, what leverage did you have to say "I'll walk away from this deal, even though I've been waiting the past year for this car."
I ordered an 09 in the beginning of june, I got $1200 off of whatever msrp was going to be. (Because 09 pricing was not out yet). Put down a $1000 deposit with a signature from the manager and clearly stating the $1200 off of msrp. When pricing came out contacted the dealer to confirm price and everything was set.

They tried to add a couple hundred dollars to the price because the car was "hot" and everybody wants one, but I threatened to walk and they gave in. Also got some free coffee mugs and key chains too.

And it should be only a 2 month wait if you order it.
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Old Aug 4, 2008 | 05:19 PM
  #14  
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That's the info I was looking for, guys. Thanks a lot. I appreciate it.
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Old Aug 4, 2008 | 06:01 PM
  #15  
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From: Baton Rouge, La.
Steel Gray 09' C63 AMG
A goood dealer and sales man (what ever that is) will stick to there word to sell you the car at list price. If they did not and you called and *****ed to MBUSA, they would cave and you would get it. After you talk to the sales man talk to the sales manager about the deal and make sure you guys are all on the sale page as for as price. If they baulk, to hell with it, go to another dealer. If you are special ordering the car anyway, who cares where you get it, the cars the car. SW airlines is cheep and you can do a deal over the phone, so who cares.

my .02
-Troy
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Old Aug 4, 2008 | 07:39 PM
  #16  
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2009 C63 K1
Markoni,

Also, your deposit is fully refundable and there is really no way they can hold you to it if you change your mind.
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Old Aug 4, 2008 | 07:43 PM
  #17  
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From: Baton Rouge, La.
Steel Gray 09' C63 AMG
Originally Posted by yaymitch
Markoni,

Also, your deposit is fully refundable and there is really no way they can hold you to it if you change your mind.
Ya, that too. +1

-Troy
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Old Aug 27, 2008 | 01:28 AM
  #18  
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From: Los Angeles, CA
2000 E320 2009 E550
Ordering/Purchasing?

Originally Posted by Markoni
I'm looking into getting an '09 C63 but I'm unsure how the process goes. I've never had to order a car before. With my previous purchases I just worked out a deal with the internet manager over the phone and then went out same or next day, signed the paperwork and picked up the vehicle.

How exactly does ordering a C63 work? I'm assuming I need a deposit. How much?

What about the final price of the vehicle? I don't want to put down a deposit, wait a year for the vehicle to come in, and then have the dealer pull some pricing crap on me to the point where I have to walk away. I would like to seal the deal at the time of order and then know that once the car comes in I just pick it up and start my payments.

How restrictive is the order contract? Is the deposit refundable?

Who do I speak to about ordering?

Are there any pitfalls I should be aware of?

If you guys could please answer some of these questions and give me a brief rundown of the C63 ordering/purchasing process, I would really appreciate it.
If you are uncertain how to start go to the Auto Club or Costco and get a referral. You can visit edmunds.com or kbb.com build your vehicle. These sites will also refer you to up to three dealers. You can also go to mbusa.com and build your vehicle and locate a dealer near your home or in another state. The mbusa.com will take you directly to any dealer in the United States to request a quote. You will get an idea of how much you want to pay with some additional research and quotes from various sites. Take your time and do not let anyone pressure you into a sale. I have found that you can get a better price if there is no middle man.
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Old Aug 27, 2008 | 01:41 AM
  #19  
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From: Los Angeles
2009 C63
I know this is slightly off the original topic, but since someone mentioned it...when will the first 2010 models be available?

I just placed my order this week for c63 with CF interior and they said 4-5 months which puts me in January, so I'm curious
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Old Aug 27, 2008 | 02:44 PM
  #20  
peet's Avatar
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09 C63
First '10 models should be in the system next July at the earliest as the 09's were just rolled onto the streets.
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Old Aug 27, 2008 | 03:37 PM
  #21  
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2009 C63 Capri Blue
Typically, the earliest you can get a new MY is August of the preceeding year. The dates vary +/- a few weeks depending on manufaturer, model changes, etc.
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Old Aug 27, 2008 | 04:27 PM
  #22  
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From: Boston, MA
'06 SL600
I think this has pretty much been addressed, but I just want to reiterate...

The price should be 100% agreed upon at the time you leave the deposit and sign the papers for the order. In some cases (like a new MY), they may not know the exact pricing, but in those cases, the docs should clearly state how much over/under (or at) sticker you will be paying.

The sticker on the windshield isn't going to get revised by the dealer, so you should feel safe as to roughly what you are spending. Just be sure to get details up front of all deal prep fees, doc fees, etc. that they may try to stick it to you for, and then negotiate accordingly...Happy ordering!
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