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ISSUE AFTER UPGRADE to NTG4 V9.0 A204827835994

Old Jan 27, 2012 | 09:39 AM
  #1  
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C63 AMG 2009
ISSUE AFTER UPGRADE to NTG4 V9.0 A204827835994

Hi all,

I have updated my NTG4 system on C63 AMG(w204) with this version A204827835994.

Update is done but now the system boot and boot again, mercedes logo then the usual warning message then reboot, mercedes logo....

Please help !

Thanks.
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Old Jan 27, 2012 | 11:10 AM
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Try and reinstall the Melco update.
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Old Jan 27, 2012 | 02:38 PM
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Hi Jeff,

Thanks but how to reinstall the melco update, I cannot eject any discs.

I have read some posts that a guy have change the comand ! I cannot beleive that a software map update crash the comand.
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Old Jan 27, 2012 | 03:00 PM
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Originally Posted by Chris63AMG
Hi Jeff,

Thanks but how to reinstall the melco update, I cannot eject any discs.

I have read some posts that a guy have change the comand ! I cannot beleive that a software map update crash the comand.
When the update is "Complete", the disc will eject by itself. Sounds like you had a bad install, probably due to the system timing itself out due to the engine not running. Have you tried to go to the system menu and rebooting your whole command? You can always take it back to the dealership where you bought your navi disk and have them trouble shoot it for you.
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Old Jan 27, 2012 | 03:05 PM
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At the end, message was 'update successfull', I have eject the disk, then a message appear 'navigation activation' then boot and boot and boot, impossible to access to any menu.
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Old Jan 28, 2012 | 11:29 AM
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I have no idea of what this subject is about. It is like me saying:

1) I ate a d665thou))) and cheese burguer
2) I went on vacation to ft564#%#@ll-26-c and the weather was great
3) I got a mm-3f675gg-hty color for my house
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Old Jan 28, 2012 | 04:23 PM
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Originally Posted by C63newdude
I have no idea of what this subject is about. It is like me saying:

1) I ate a d665thou))) and cheese burguer
2) I went on vacation to ft564#%#@ll-26-c and the weather was great
3) I got a mm-3f675gg-hty color for my house

Let me summarize it for you.

1) He bought the newest version of the map updates for the navigation system.
2) He installed it but it's screwed up now.
3) I told him to bring it back to the dealership if he can't reset the command unit and restart the installation again.
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Old Jan 28, 2012 | 08:13 PM
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^^^ thanks for explaining ...
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Old Jan 29, 2012 | 10:04 AM
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I am not sure where you live. But the A### is not compatible with the NA system, as far as I know. The dealer will reset it for you.

George
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Old Jan 31, 2012 | 12:31 PM
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Answer from MB Dealer : " We have to change the COMAND system because you have updated the nav without installing some intermediary version !".

My answer is : "When you buy a new Windows or MAC OS X version, microsoft or Apple do not ask you to buy all the intermediary version but Mercedes yes otherwise you have to change your computer after a software crash! "

With one CD you can crash the Mercedes COMAND system !
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Old Jan 31, 2012 | 02:13 PM
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Originally Posted by Chris63AMG
Answer from MB Dealer : " We have to change the COMAND system because you have updated the nav without installing some intermediary version !".

My answer is : "When you buy a new Windows or MAC OS X version, microsoft or Apple do not ask you to buy all the intermediary version but Mercedes yes otherwise you have to change your computer after a software crash! "

With one CD you can crash the Mercedes COMAND system !
You probably needed to update the COMAND software before you can update the navigation software. It would be nice if they told you that ahead of time. Glad everything worked out for you!
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