B3 service quote from the stealership
$535 for the minimum flex B
additional services needed according to "the factory":
$200 brake fluid change
$195 replace engine air filter (!!)
$650 tranny fluid and filter change
this total is slightly less now due to a "discount".
i'll have to check my manual later, but according to my indie tech, tranny service isn't factory-mandated until 65,000 miles (i have 38,000 miles), and the brake fluid wouldn't be changed unless it was necessary via brake fluid test...
$535 for the minimum flex B
additional services needed according to "the factory":
$200 brake fluid change
$195 replace engine air filter (!!)
$650 tranny fluid and filter change
this total is slightly less now due to a "discount".
i'll have to check my manual later, but according to my indie tech, tranny service isn't factory-mandated until 65,000 miles (i have 38,000 miles), and the brake fluid wouldn't be changed unless it was necessary via brake fluid test...
The filter you can replace yourself, and it costs like $30 for both, and 15 min worth of work.. if that.. You need to call them out on that.
Tranny fluid change cost me $450, but my dealership likes me, so that may have been discounted.
I have 80k miles on mine right now. I think I did the tranny at around 50k, but that was due to hard shifting problems, the fluid changed resolved this for me.
Warranty work is not done for free, MB USA pays the dealers to cover the costs of warranty work. Generally the set hourly rate is the same across all dealers (at least that is what I noticed in VA MD DC area). So the dealership is getting paid regardless of whether its in or out of warranty. The only difference being they cannot gauge MB USA on repair bills like they can a customer.
I suggest you reach out to MB Corp (you are in Canada right??), and lodge a complaint against the dealer.
I realize most dealers do not do partial hours, so, in theory, the air filter is not that outrageous when you take into account the cost of the part which ranges from $30 to $80 depending on how much the dealer likes you, my parts guy gives me a decent discount, and the going rate of about $140 an hour. I still think its a rippoff charging an hour for what the dealership technician can do in less then 10 minutes.
I recommend you do the basic stuff yourself, it really is not that hard.
The Best of Mercedes & AMG
I called them out on it and she said it was part of the service they do. I will be doing my own oil change from now on.
All in all, it is just a glorified oil change, but since this was the first major service I've done since acquiring the car as a CPO, I thought of it as goodwill.
I can do pretty much everything myself, and can get all the parts at cost.
I would expect an Indie shop to charge around $4000 for this same work.
Keep receipts and note date/mileage
My oil service A1? And tranny was $600 total with tax
Bear in mind it's mileage OR years whichever comes first
I think tranny is 4 years/40k miles per my maint book
That's why I had it done: car has been in service 4 years
Brake fluid evety 2 years regardless of mileage
Mine was only 1 year old
The $535 is crazy for basically an oil change and inspection!
I would expect an Indie shop to charge around $4000 for this same work.
Edit: replied to wrong post
Your car is a 2004
That is a screw job
Last edited by Ingenieur; Jul 28, 2014 at 06:34 PM.
On the flip side, we can't expect most owners of new cars to know where to go for service/repairs..so they feel obliged to take it to the dealer.
Oh well, their loss.
On the flip side, we can't expect most owners of new cars to know where to go for service/repairs..so they feel obliged to take it to the dealer.
Oh well, their loss.
I have always (over 30 years) done my own maintenance (and still do most of it) but for the tranny I negotiated a price that made it worth having the dealer do it...my time (spent on my consulting work or even just screwing off) was worth more than they charged, plus since the tech had done several before a better end result was likely. I basically got the oil change thrown in since the car was up on the lift anyways, basically charged me for the materials: <$600 out the door for both.
Also service records on the car have 'value': especially if going back to MB USA for something like an out of warranty head bolt repair
.Also the likelyhood of getting good (or bad) work from a dealer vs. indie is probably the same, the dealer just charges more.
The filter you can replace yourself, and it costs like $30 for both, and 15 min worth of work.. if that.. You need to call them out on that.
Tranny fluid change cost me $450, but my dealership likes me, so that may have been discounted.
I have 80k miles on mine right now. I think I did the tranny at around 50k, but that was due to hard shifting problems, the fluid changed resolved this for me.
Btw This thread is full of good information esp since I have yet to take my car in for its first service since I've owned the car.
I would expect an Indie shop to charge around $4000 for this same work.
Over all those prices seem steep no matter what. You should not let them do half of that work. Actually, at $8400 dollars I'd be unloading this car on Carmax and buying a newer C63.



