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B3 service quote from the stealership

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Old Feb 25, 2013 | 03:21 PM
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B3 service quote from the stealership

i just got quoted $1800. lol. not really much of a conversation to be had here ... i just had to share.
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Old Feb 25, 2013 | 03:25 PM
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What did B3 include again......?
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Old Feb 25, 2013 | 03:39 PM
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according to my SA, basically oil/filter change, air filter change, cabin filter change, brake fluid change, tranny fluid change. plus the usual puffery of various inspections of the brakes, tire pressures, et cetera. oh, and of course the complimentary car wash.

that's nuts. my indie mechanic quoted me $175 for the oil/filter, $85 for brake fluid (if needed after he checks it). he also said no need for the trans or lsd to be flushed and refilled at this point in time mileage-wise. btw, my indie shop is a family business that's be around for decades, and they are MB certified.
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Old Feb 25, 2013 | 03:50 PM
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Thats insane! I always get at least 2 prices... still end up doing all my work at one dealer lol
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Old Feb 25, 2013 | 04:48 PM
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Pretty sure an indy shop can do it for about half.
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Old Feb 25, 2013 | 05:00 PM
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yeah, i normally take all our cars to the indie shop, but a co-worker told me what he pays for A/B service at the dealership and it seemed comparable (although not an AMG), so i thought i'd ask, esp since they would give me a loaner. i was, of course, blown out of the water when they told me the price.
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Old Feb 25, 2013 | 08:53 PM
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Well you are paying them $140/hr to measure you rotors and tires, look over the car, etc.

A benz dealer service is for people with too much money and not a single clue about a car.
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Old Feb 25, 2013 | 08:57 PM
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dont you have to get major services done at the dealer for them to honor the warranty?
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Old Feb 25, 2013 | 10:02 PM
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Originally Posted by _timothy
dont you have to get major services done at the dealer for them to honor the warranty?
no. but you need proof maintenance was done.
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Old Feb 25, 2013 | 11:00 PM
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Jesus.
I just got quoted $400 for B1 service at my local dealer. Plus I got a $50 off + addl 10% off coupon.
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Old Feb 28, 2013 | 09:01 AM
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Originally Posted by Higgs Boson
no. but you need proof maintenance was done.
I do all my own maintenance.. (brake pads, brake fluid change, oil changes, a few minor repairs that would have been under warranty but cost me less then $50 but I did not have to leave my car with them for a week.. a hose or 2 had split at some point). It is easy to provide proof when you use an indie mechanic, not so much when you do it yourself (who;s to say I do not create fake work orders that look legit).

It does help that I buy all the materials and parts from my dealer, and I have a good relationship with the parts department

So far, I have not had to provide any proof yet, and I did enf up having the intake gasket replaced, and both fuel pumps, fuel rail and a few other items when the pumps went bad..
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Old Feb 28, 2013 | 09:54 AM
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Originally Posted by _timothy
dont you have to get major services done at the dealer for them to honor the warranty?
This is what they would like you to believe. Use OEM parts and keep your receipts.

I take my oil and and filter to a jiffy lube down the street. The guys there are great. They remove the plastic covers, drain the crank case and oil cooler, change filter and fill it up with my own oil for $30 lol, doesn't get any better than that. I even stand outside to supervise.
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Old Feb 28, 2013 | 10:06 AM
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$1800 is not even in reality. I would ask them to break that down from an hourly perspective, just so you "understand it better before buying" then send that to MB corporate and report them. If they are doing that to you they are robbing people who are far more helpless...someone's grandparents for example. Put a stop to this, that's seriously criminal.

Service B at worst is like 700...550 is prob avg and 350 would be on the very low side. Never heard of anything near 1800....you need to report them.
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Old Feb 28, 2013 | 12:29 PM
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Originally Posted by rory breaker
$1800 is not even in reality. I would ask them to break that down from an hourly perspective, just so you "understand it better before buying" then send that to MB corporate and report them. If they are doing that to you they are robbing people who are far more helpless...someone's grandparents for example. Put a stop to this, that's seriously criminal.

Service B at worst is like 700...550 is prob avg and 350 would be on the very low side. Never heard of anything near 1800....you need to report them.
so true lol....

this is a whole new level of stealership. the undisclosed pricing for cars beyond a normal AMG lol... 1800... If I was the SA who gave you the quote, I would be slightly embarrassed.
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Old Feb 28, 2013 | 12:35 PM
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Seriously, the most expensive service I've had done at an indy shop was under $900. They even do oil changes for under $100.
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Old Feb 28, 2013 | 01:14 PM
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Yes
I can also tell you, for a FACT, MB Corporate wants to know about this kind of stuff. They have a major focus on dealership practices/consistency/etc. You've got to step up and give them visibility to this.
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Old Feb 28, 2013 | 02:26 PM
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here's a follow up from my SA:

$535 for the minimum flex B

additional services needed according to "the factory":

$200 brake fluid change
$195 replace engine air filter (!!)
$650 tranny fluid and filter change

this total is slightly less now due to a "discount".

i'll have to check my manual later, but according to my indie tech, tranny service isn't factory-mandated until 65,000 miles (i have 38,000 miles), and the brake fluid wouldn't be changed unless it was necessary via brake fluid test...
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Old Feb 28, 2013 | 02:37 PM
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That's still almost $1400. No thanks.
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Old Feb 28, 2013 | 03:00 PM
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Guys, what's an 'Indie' shop?

I don't know over there but here from the dealer I was quoted $970 for just the grille. I wasn't entertaining them but wanted to find them.

I went to do a service just after I got my car - the 50k service - and I was told:

$3500 from the dealership here (only one authorised dealer in Dubai) for the following:

Standard 50,000km major service (change all filters - oil, air, cabin), all fluids, replace all 4 pads and replace two rear tires.

I got all of the above done (OEM parts) for $1300.

Last edited by C-63AMG; Feb 28, 2013 at 03:04 PM.
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Old Feb 28, 2013 | 03:01 PM
  #20  
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independent MB shop. ie, not the dealership.
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Old Feb 28, 2013 | 03:02 PM
  #21  
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Originally Posted by CoolBDPhenom03
That's still almost $1400. No thanks.
agreed. just sharing info.
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Old Feb 28, 2013 | 03:09 PM
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Originally Posted by m a x i m u s
independent MB shop. ie, not the dealership.
Thanks Maximus

I thought it was a racist remark
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Old Feb 28, 2013 | 03:16 PM
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Originally Posted by C-63AMG
Thanks Maximus

I thought it was a racist remark
No problem.

And that $3500 you were quoted is even nuttier than what i was quoted, but of course, you are in a different country. Did you end up doing the work yourself?
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Old Feb 28, 2013 | 03:30 PM
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Originally Posted by m a x i m u s
here's a follow up from my SA:

$535 for the minimum flex B

additional services needed according to "the factory":

$200 brake fluid change
$195 replace engine air filter (!!)
$650 tranny fluid and filter change

this total is slightly less now due to a "discount".

i'll have to check my manual later, but according to my indie tech, tranny service isn't factory-mandated until 65,000 miles (i have 38,000 miles), and the brake fluid wouldn't be changed unless it was necessary via brake fluid test...
Those prices are outrageous! Tal will be posting a service special for those who are in the area, keep an eye out!
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Old Feb 28, 2013 | 03:51 PM
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I know these sorts of threads may seem redundant, but I'm glad OP shared the break down so we can see what's current in terms of service pricing. That way we can all compare in our own regions as well as across indy shops.
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