Has anyone heard from Weistec? My car died!
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Joined: Jan 2008
Posts: 6,621
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From: Naperville, IL/Chicago
2008 CLK63 Black Series 2012 C63 Black Series 2014 SLS Black Series
Instead of reading what you want to read and spouting off at the mouth, why not read the entire post that the op placed.
Jim, from what I 'understand' of your experience with Weistec, maybe you ought to be more sympathetic with blown63....
Not everyone has the ability or the funds to place their cars on a transport trailer and send it off to Weistec every time they have an issue with their build. Not to mention Jim, if you knew the shop where Weistec authorized the work to be done on op's car, and as one of your previous posts leads us to believe that they are a subpar installer, why the hell wouldn't you open your mouth ahead of time and let op know that?
I am sure this all comes down to different categories of customers had by Weistec.
A. Individuals who basically help fund Weistec with the amount of time their vehicles spend at their shop - This time also allows for R&D time while working on those cars.
B. Customers who have work done at Weistec with no issues whatsoever
C. Customers who have work done at Weistec with some issues, but live nearby and can have all initial work and or follow up work handled by Weistec themselves.
D. Customers who have work done at a Weistec authorized installer location that do not live nearby with no issues whatsoever
E. Customers who have work done at a Weistec authorized installer location that do not live nearby and do have issues. Issues that should ultimately be handled by Weistec as no one has a better handle on their products than they do, but wait... How does Weistec know what a third party installer did when installing the Weistec products?
All of these scenarios present challenges of their own, but none more difficult to address than the last one.
OP and Weistec will get it sorted out I am sure, but when there are issues, I guarantee emotions get involved and that is ok, it happens. But as I said, I am sure they will sort it out.
Jim, from what I 'understand' of your experience with Weistec, maybe you ought to be more sympathetic with blown63....
Not everyone has the ability or the funds to place their cars on a transport trailer and send it off to Weistec every time they have an issue with their build. Not to mention Jim, if you knew the shop where Weistec authorized the work to be done on op's car, and as one of your previous posts leads us to believe that they are a subpar installer, why the hell wouldn't you open your mouth ahead of time and let op know that?
I am sure this all comes down to different categories of customers had by Weistec.
A. Individuals who basically help fund Weistec with the amount of time their vehicles spend at their shop - This time also allows for R&D time while working on those cars.
B. Customers who have work done at Weistec with no issues whatsoever
C. Customers who have work done at Weistec with some issues, but live nearby and can have all initial work and or follow up work handled by Weistec themselves.
D. Customers who have work done at a Weistec authorized installer location that do not live nearby with no issues whatsoever
E. Customers who have work done at a Weistec authorized installer location that do not live nearby and do have issues. Issues that should ultimately be handled by Weistec as no one has a better handle on their products than they do, but wait... How does Weistec know what a third party installer did when installing the Weistec products?
All of these scenarios present challenges of their own, but none more difficult to address than the last one.
OP and Weistec will get it sorted out I am sure, but when there are issues, I guarantee emotions get involved and that is ok, it happens. But as I said, I am sure they will sort it out.
MBWorld Fanatic!
Joined: Sep 2013
Posts: 1,673
Likes: 4
From: Pittsburgh
C63 AMG
I am sympathetic to the situation and have met Blown63(not sure if he wants his first name used here or not), I have nothing against him, good guy in my book. I just thought the thread was misleading, calculated and munipulative, a point which you also pointed out and commended the OP for if I am not mistaken. The only problem here is that I know the ENTIRE story which is why I was pressing OP to divulge more info. Bottom line Weistec was forced to fix a lot of [that other shop's] mistakes and that is all I am going to say.
Its a tough business to be in.
MBWorld Fanatic!
Joined: Jan 2009
Posts: 2,087
Likes: 6
360 Modena TT
Instead of reading what you want to read and spouting off at the mouth, why not read the entire post that the op placed.
Jim, from what I 'understand' of your experience with Weistec, maybe you ought to be more sympathetic with blown63....
Not everyone has the ability or the funds to place their cars on a transport trailer and send it off to Weistec every time they have an issue with their build. Not to mention Jim, if you knew the shop where Weistec authorized the work to be done on op's car, and as one of your previous posts leads us to believe that they are a subpar installer, why the hell wouldn't you open your mouth ahead of time and let op know that?
I am sure this all comes down to different categories of customers had by Weistec.
A. Individuals who basically help fund Weistec with the amount of time their vehicles spend at their shop - This time also allows for R&D time while working on those cars.
B. Customers who have work done at Weistec with no issues whatsoever
C. Customers who have work done at Weistec with some issues, but live nearby and can have all initial work and or follow up work handled by Weistec themselves.
D. Customers who have work done at a Weistec authorized installer location that do not live nearby with no issues whatsoever
E. Customers who have work done at a Weistec authorized installer location that do not live nearby and do have issues. Issues that should ultimately be handled by Weistec as no one has a better handle on their products than they do, but wait... How does Weistec know what a third party installer did when installing the Weistec products?
All of these scenarios present challenges of their own, but none more difficult to address than the last one.
OP and Weistec will get it sorted out I am sure, but when there are issues, I guarantee emotions get involved and that is ok, it happens. But as I said, I am sure they will sort it out.
Jim, from what I 'understand' of your experience with Weistec, maybe you ought to be more sympathetic with blown63....
Not everyone has the ability or the funds to place their cars on a transport trailer and send it off to Weistec every time they have an issue with their build. Not to mention Jim, if you knew the shop where Weistec authorized the work to be done on op's car, and as one of your previous posts leads us to believe that they are a subpar installer, why the hell wouldn't you open your mouth ahead of time and let op know that?
I am sure this all comes down to different categories of customers had by Weistec.
A. Individuals who basically help fund Weistec with the amount of time their vehicles spend at their shop - This time also allows for R&D time while working on those cars.
B. Customers who have work done at Weistec with no issues whatsoever
C. Customers who have work done at Weistec with some issues, but live nearby and can have all initial work and or follow up work handled by Weistec themselves.
D. Customers who have work done at a Weistec authorized installer location that do not live nearby with no issues whatsoever
E. Customers who have work done at a Weistec authorized installer location that do not live nearby and do have issues. Issues that should ultimately be handled by Weistec as no one has a better handle on their products than they do, but wait... How does Weistec know what a third party installer did when installing the Weistec products?
All of these scenarios present challenges of their own, but none more difficult to address than the last one.
OP and Weistec will get it sorted out I am sure, but when there are issues, I guarantee emotions get involved and that is ok, it happens. But as I said, I am sure they will sort it out.
Why did Weistec have the car for an additional 4 months after the complete build was already done ?
I am sympathetic to the situation and have met Blown63(not sure if he wants his first name used here or not), I have nothing against him, good guy in my book. I just thought the thread was misleading, calculated and munipulative, a point which you also pointed out and commended the OP for if I am not mistaken. The only problem here is that I know the ENTIRE story which is why I was pressing OP to divulge more info. Bottom line Weistec was forced to fix a lot of [that other shop's] mistakes and that is all I am going to say.
I knew this was going to be the answer from the very beginning but I wanted to see if anyone else would step up and say it out loud rather than basically saying that Weistec's parts were in the car so it's their responsibility to fix it when it has issues .
MBWorld Fanatic!
Joined: Sep 2013
Posts: 1,673
Likes: 4
From: Pittsburgh
C63 AMG
It was at Weistec for whatever reason, let's say it was to fix an issue that was created by a third party.
Wouldn't it under any and all circumstance not be in Weistecs best interest to ensure a problematic free vehicle is delivered at all costs once they agreed to making the fix? Because now since they were the last to touch it, they own all issues until the next party touches it.
Btw, these aren't my rules or thoughts, but just the way it is... No?
MBWorld Fanatic!
Joined: Aug 2011
Posts: 5,351
Likes: 1,677
From: Kitchener, ON
2010 C63 AMG
Banned
Joined: Jul 2013
Posts: 2,811
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C63 AMG
who did the OP contract with?
did he pay weistec and weistec pay the installer as a subcontractor, ie, 1 contract?
this would make weistec responsible for the installers work
or did the op pay them seperately, ie, 2 contracts?
this would make each party responsible for their scope (overlaps are a tricky issue)
that will determine contractual responsibilty to some extent
did he pay weistec and weistec pay the installer as a subcontractor, ie, 1 contract?
this would make weistec responsible for the installers work
or did the op pay them seperately, ie, 2 contracts?
this would make each party responsible for their scope (overlaps are a tricky issue)
that will determine contractual responsibilty to some extent
MBWorld Fanatic!
Joined: Sep 2013
Posts: 1,673
Likes: 4
From: Pittsburgh
C63 AMG
I would agree until the point where Weistec took the car in to make the last repairs, no matter who was paid originally, Weistec was the last with their hands in the mix and owes a properly functioning vehicle regardless of who created the issue.
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MBWorld Fanatic!
Joined: May 2010
Posts: 7,860
Likes: 39
From: Ottawa, Ontario, Canada
2010 C63 AMG, 2009 ISF , 2002 L-Tuned IS300, 2011 ML350
who did the OP contract with?
did he pay weistec and weistec pay the installer as a subcontractor, ie, 1 contract?
this would make weistec responsible for the installers work
or did the op pay them seperately, ie, 2 contracts?
this would make each party responsible for their scope (overlaps are a tricky issue)
that will determine contractual responsibilty to some extent
did he pay weistec and weistec pay the installer as a subcontractor, ie, 1 contract?
this would make weistec responsible for the installers work
or did the op pay them seperately, ie, 2 contracts?
this would make each party responsible for their scope (overlaps are a tricky issue)
that will determine contractual responsibilty to some extent
MBWorld Fanatic!
Joined: Oct 2007
Posts: 2,300
Likes: 381
From: Texas
10 C six trizzle
let us know what happened with this. I just have to add... how does a shop screw up this install? The supercharger kit is no different than any other supercharger kit for any other car. Other than the crappy crimp job i had on my car that eventually caused codes from the previous owner's shop install, I just dont understand what could go wrong. It's all bolt on and plug and play.
MBWorld Fanatic!
Joined: Jan 2009
Posts: 4,563
Likes: 42
C63 AMG
It's a very very easy install.
Hard to believe anyone could mess it up if they have a shop.
I did it at home in my garage durning winter over a few days.
Hardest part was drilling the crank for the key way.
Hard to believe anyone could mess it up if they have a shop.
I did it at home in my garage durning winter over a few days.
Hardest part was drilling the crank for the key way.
