CarHopper

At least it's pretty...

Keep the updates coming. Not looking good for Weistec in many places. It would be nice for them to just come forward with a thread they start explaining the issues, take accountability for their actions (or in this case lack there of), and tell us how they are going to move forward in a better direction.

The members here having issues aren't just your everyday who-ha complainers which is why this should really be taken seriously.

Merc63

I am just praying everything works out. Sent a few emails over the last days, no reply...

mr747

Jump on the phone and call Michael

I think sticky on ********* has Michaels email address

Merc63

Gonna call there tomorrow

bhamg

Hmm, has anyone actually had the guys at Weistec actually answer the phone? I've placed at least 25 calls there in the past few months and patiently waited on hold but inevitably one is passed on to v-mail...no one has answered or returned a call yet.

mr747

i was talking with the guys last week

i dont know what is going on but i have no trouble getting onto them

bhamg

Through their two listed contact #s?

mr747

17142020005

bhamg

When I call that number it goes straight to voicemail. Perhaps that suggests that overseas calls are being answered while local calls are not. Or am I being too cynical LOL.

roadtalontsi

where are said upgraded packs readily available?

mr747

Does it give you a option to press 1 for sales and 2 for tech??

bhamg

In the early days Steve (great) and then Anthony (good guy also).

bhamg

Yeah, I wasn't too clear and could have worded it better. I get the 1-2-3 options like you do but no matter which option I choose no one answers so I'm on hold for maybe 10 mins until it shunts me to v-mail.

mr747

Anthony is still there


Every time I call that number at 9am Melbourne AUST time I get though give it a crack let me know how you go

bhamg

Thx.

dubzAMG

I recently had my transmission built there. Sent it beginning of november along with Merc63's. Mine was completed at the end of november. I told them to hang onto it until Merc's was ready so I could get them picked up together to save a bit on shipping. A few months rolls by, Merc's transmission is still not complete. I could not wait any longer, so I got mine sent back about 2 weeks ago. I also purchased there upgraded pan, paid back in november. I didn't receive it with the transmission. Called them to notify and was told it was a mixup in the shipping dept. Clearly mine was sold to somebody else. So now I am still waiting to get the pan,

Merc63

Called and talked to them today, also got an email back, they said end of next week it will be done.

BLKROKT

Good news Merc. Did they give you any explanation?

I am Jeff

Supply chain issues...

mr747

thats good news mate

bhamg

So I stopped by the "new Weistec" today. I first spoke to Alex and then to Zach. Zach proposed that Weistec build me a new BP trans v.2 which was fine with me, and I'm very happy to put any drama behind me. It'll be ready in 2-3 weeks. I'm totally fine with the courtesy with which they treated me today with and how they handled the issue in general. We are well on the way to "all's well that ends well"...now I'm just focused on getting it installed before a planned road trip up the coast.

mr747

Zach is a gun mate always sorts it out

Glad your happy my friend now get your a.. to Australia time for me to look after you

bhamg

RNS-11Z

Does any one know the difference between v1 and v2?

bhamg

I think Zach mentioned a revised clutch pack for enhanced durability. mr747 will know when he lands here.