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Bluetooth stopped working C63 AMG

Old Jul 16, 2017 | 04:17 AM
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Mercedes C63 AMG
Bluetooth stopped working C63 AMG

2014 C63 AMG the bluetooth appears to have stopped working even having left the console left off over night when next switching on console the bluetooth facility doesnt power up
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Old Jul 16, 2017 | 02:02 PM
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'16 CLS63S
Oddly enough I can't make calls through the Bluetooth since a few days ago. I can stream audio but can't make calls. The option on my phone to use "phone audio" won't allow me to check it. 2014 c63, HTC M10 Android
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Old Jul 16, 2017 | 03:13 PM
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Originally Posted by bentz69
Oddly enough I can't make calls through the Bluetooth since a few days ago. I can stream audio but can't make calls. The option on my phone to use "phone audio" won't allow me to check it. 2014 c63, HTC M10 Android
I it was my problem I would do a complete power down of the phone.
Reboot it, turn off BT and go into settings and delete the car from paired devices. I would do the same on the car. Delete the phone and then re-pair them.
I would be interested to know if this works actually but experience tells us with devices going back and starting over often cures problems. If you are unsure of the procedure check your manual.
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Old Jul 16, 2017 | 03:30 PM
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Originally Posted by jharps1953
2014 C63 AMG the bluetooth appears to have stopped working even having left the console left off over night when next switching on console the bluetooth facility doesnt power up
Meant to ask. What make and model is your phone?
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Old Jul 16, 2017 | 04:11 PM
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C63 AMG P30 *EuroCharged*| Porsche Cayenne | Buell XB9SX
Originally Posted by Alex.currie44
I it was my problem I would do a complete power down of the phone.
Reboot it, turn off BT and go into settings and delete the car from paired devices. I would do the same on the car. Delete the phone and then re-pair them.
I would be interested to know if this works actually but experience tells us with devices going back and starting over often cures problems. If you are unsure of the procedure check your manual.
+1. Reboot the phone and re-pair to BT.
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Old Jul 17, 2017 | 04:37 AM
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'16 CLS63S
Originally Posted by Alex.currie44
I it was my problem I would do a complete power down of the phone.
Reboot it, turn off BT and go into settings and delete the car from paired devices. I would do the same on the car. Delete the phone and then re-pair them.
I would be interested to know if this works actually but experience tells us with devices going back and starting over often cures problems. If you are unsure of the procedure check your manual.

Tried this twice. Removed the phone from the command and removed the car from the phone. Still can't make make calls.

The phone buttons on the steering wheel won't do anything. Streaming music still works but I can't select the option for phone audio in the Bluetooth settings. Makes me think that maybe a recent update to something on the phone is causing the issue because nothing in the car has changed
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Old Jul 17, 2017 | 09:02 AM
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Only other suggestion I can offer is to disconnect the main battery for 20 minutes and reconnect it. Hopefully that will reboot the whole system.
Other than that see your dealer.
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