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Oh, one last thing. Check to see if/how Carvana refurbished your wheels. They did a really crappy job on mine that I didn't notice until the paint started to chip away.
I ended up having them blasted to bare aluminum and completely refinishing them in bronze powdercoat later that year.
For some reason, the features on the Carvana page don't seem accurate. It seems you actually have a few other cool features they didn't mention.
I see Distronic (adaptive cruise), active blind spot, and lane keep assist. Those were all options.
Even when I bought mine a few years back, Carvana didn't even mention the P31 package, which was confirmed via the datacard.
Looks like you got a pretty well spec'd car. Best of luck with the PPI!
Yeah, I noticed one wheel seems to have repairs. The other two have no issues and the last one has minor curb rash. As careful as I try to be, it's nearly impossible to keep wheels perfect after a number of years.
Originally Posted by BalanBro
Oh, one last thing. Check to see if/how Carvana refurbished your wheels. They did a really crappy job on mine that I didn't notice until the paint started to chip away.
I ended up having them blasted to bare aluminum and completely refinishing them in bronze powdercoat later that year.
Let us know how the PPI goes. Whatever they find, you should definitely push Carvana to cover the cost. As someone else noted, they seem to be very motivated within that 7-day window to get you to keep the car.
If you traded something in, they have to keep that car sitting around until the 7 day period is over and the deal is final.
Congrats
hope all goes well at the dealer, ask them for the VMI Vehicle Master Inquiry
it will show what your car is equipped with and all service performed at a Mercedes dealer.
some dealers will only read it to you some won’t even do that just an fyi
my local dealer will only read it to me, but my seller no dealer emailed me a copy
good luck enjoy
Congrats
hope all goes well at the dealer, ask them for the VMI Vehicle Master Inquiry
it will show what your car is equipped with and all service performed at a Mercedes dealer.
some dealers will only read it to you some won’t even do that just an fyi
my local dealer will only read it to me, but my seller no dealer emailed me a copy
good luck enjoy
completely agree on the VMI. it has a wealth of good info.
i was able to find someone on Reddit that works for MB and he was able to send me the VMI for mine.
Congrats! I was eyeing that one but did not have the extra funds for $50k+. Awesome low mileage. I picked up a similar low mileage from east coast but with 38K miles for quite a bit less. Did PPI sight unseen at a local MB dealership and AMG tech was surprised to see an east coast car with no rust.
Got it and love it! With 19k miles, i believe you got a great deal! Good luck!
Looking to get suspension and then a tune.
Exhaust.... need more research
Local Mercedes dealer doing PPI. They found the right rear quarter panel was repainted and done really poorly. You can see tape marks and overall quality of repair is terrible according to advisor. They can’t tell the extent of accident but it’s not on CarFax.
Battery needs to be replaced but the rest of the vehicle checks out fine and said no signs of rust.
I’m on the fence about keeping this due to paint repairs, especially given the price I paid. I have a body repair specialist looking at it Wednesday and then plan to tell Carvana to fix or reprice the car for me (not sure they’d do that).
Did any of the issues show on the VMI?
if not the car was probably worked on by an independent, not that is bad in some cases just means it’s not recorded by MB. But if the body work is sloppy, I would have my doubts.
if you paid market value for the car I give it back
Local Mercedes dealer doing PPI. They found the right rear quarter panel was repainted and done really poorly. You can see tape marks and overall quality of repair is terrible according to advisor. They can’t tell the extent of accident but it’s not on CarFax.
Battery needs to be replaced but the rest of the vehicle checks out fine and said no signs of rust.
I’m on the fence about keeping this due to paint repairs, especially given the price I paid. I have a body repair specialist looking at it Wednesday and then plan to tell Carvana to fix or reprice the car for me (not sure they’d do that).
Oh dang, hidden/not reported accident? That car did look too perfect but if it's just some exterior damage and nothing mechanically damaged I would still keep it, just talk with Caravana and see what can be done. Worst thing is return it but then there are not many low mileage C63's out there. Let me correct that, not many sedans out there. I've seen a bunch of couples but personally don't like the couples unless a BS haha
Nothing on the VMI. Advisor thinks it was done at an independent and paid out of pocket. I already spoke to Carvana and (what I didn’t realize) is everything has to go through their warranty vendor, SilverRock, even during the 7 day return period. That includes cosmetic and mechanical issues. I expressed concern in getting this approved by them, if that’s the path I choose, so they extended the 7 day period.
Truly sorry that you have to go thru this hassle,
have you read Carvana’s
Reconditioning Standards? www.Carvana.com/reconditioning-standards
If so we’re the issues stated in the sale, if not I’d still question keeping the car.
Are low mileage C63’s abundant, No
but your 1st post mentioned that the car was
~$51.0, that’s still a fair amount of money for an 8 year old car. At least to me it is
good luck
Local Mercedes dealer doing PPI. They found the right rear quarter panel was repainted and done really poorly. You can see tape marks and overall quality of repair is terrible according to advisor. They can’t tell the extent of accident but it’s not on CarFax.
Battery needs to be replaced but the rest of the vehicle checks out fine and said no signs of rust.
I’m on the fence about keeping this due to paint repairs, especially given the price I paid. I have a body repair specialist looking at it Wednesday and then plan to tell Carvana to fix or reprice the car for me (not sure they’d do that).
a repaint/respray doesn't necessarily indicate that an accident occurred. if the PPI only noted a repaint and no underlying body damage, i would still consider keeping it assuming that you can get the paintwork corrected under warranty.
did the VMI indicate anything about the maintenance history? PM me if you'd like to see an example of what a thorough MB VMI contains
Here is the final list of issues found in the PPI which I'm submitting all to their warranty (~6K worth of work). If they will not cover these items, I will be returning the vehicle by the end of the 7 day period. Given what I'm spending, I'm not willing to cover any of this myself.
Rear quarter panel needs repaint $2,073
Incorrect off brand non Continental tires replaced with correct Continental Extreme Contact $1,457
Replace battery (declined last service) $427
Needs Service B $895
Replace spark plugs $620
Transmission service $910
R/F rim is slightly bent on inside
I spoke to the AMG tech who did the inspection and besides the above, he said the car was in great condition and was surprised to see a rust free car considering it spent it's life in Ohio.
Congrats! I was eyeing that one but did not have the extra funds for $50k+. Awesome low mileage. I picked up a similar low mileage from east coast but with 38K miles for quite a bit less. Did PPI sight unseen at a local MB dealership and AMG tech was surprised to see an east coast car with no rust.
Got it and love it! With 19k miles, i believe you got a great deal! Good luck!
Looking to get suspension and then a tune.
Exhaust.... need more research
Here is the final list of issues found in the PPI which I'm submitting all to their warranty (~6K worth of work). If they will not cover these items, I will be returning the vehicle by the end of the 7 day period. Given what I'm spending, I'm not willing to cover any of this myself.
Rear quarter panel needs repaint $2,073
Incorrect off brand non Continental tires replaced with correct Continental Extreme Contact $1,457
Replace battery (declined last service) $427
Needs Service B $895
Replace spark plugs $620
Transmission service $910
R/F rim is slightly bent on inside
I spoke to the AMG tech who did the inspection and besides the above, he said the car was in great condition and was surprised to see a rust free car considering it spent it's life in Ohio.
Got a few days left to make a decision.
i think you've got a strong case for Carvana to cover the body work, bent rim, and battery. Those are pretty easy to objectively evaluate as needing to be addressed. The tires might be a challenge if they are the right size and spec - even if they aren't your preferred brand, but if they are the wrong size or rating, then you might have better luck. Carvana has a checklist of what they are supposed to check/repair before selling the car. See what it says about tires vs. what's on it now.
I think you've got a lower likelihood of getting them to cover the maintenance items (B Service, spark plugs, trans service). They could presumably argue that those services have been performed elsewhere and not at the MB dealer, which is why they don't show up on the VMI. Additionally, it's hard to say that a spark plug needs to be replaced if it is currently functioning properly. Same with the trans if it is shifting properly.
How handy are you? Service B (oil/filter and brake fluid, cabin air filter, wiper blades) is relatively easy and inexpensive (<$200) to take care of yourself. The trans service is about $200 for the fluid, filter gasket, and bolts. Spark plugs are relatively expensive and can be swapped out in about 45 minutes. I'd also add fuel injectors to the list if you're turning your own wrenches. Cheap insurance against an aging injector that might get stuck open.
Edit: the prices above are for the parts and assume you do the work yourself.
see what they are willing to do. Unfortunately,
in this low supply market they may not do a thing. Dealers have the upper hand right now. If they don’t fix a majority of it I personally might send it back just because of the hassle. That’s what I would do but do what you feel is right.
Originally Posted by beaghost
Here is the final list of issues found in the PPI which I'm submitting all to their warranty (~6K worth of work). If they will not cover these items, I will be returning the vehicle by the end of the 7 day period. Given what I'm spending, I'm not willing to cover any of this myself.
Rear quarter panel needs repaint $2,073
Incorrect off brand non Continental tires replaced with correct Continental Extreme Contact $1,457
Replace battery (declined last service) $427
Needs Service B $895
Replace spark plugs $620
Transmission service $910
R/F rim is slightly bent on inside
I spoke to the AMG tech who did the inspection and besides the above, he said the car was in great condition and was surprised to see a rust free car considering it spent it's life in Ohio.
To me, the repaint would be non-negotiable. The tires I wouldn't worry about if they at least got you something decent. I think you mentioned they were new A/S Sumitomo's? Not a terrible tire and at least it's new.
I'd also push about covering the bent wheel. One of mine was bent too, and Carvana (SilverRock) eventually did approve a replacement wheel, and at full retail which was like $1300 at the time.
First off, thanks to all who have responded here, very helpful forum and hope to be back soon when I find another vehicle.
Warranty company declined all claims except to spend $150 for wheel so with everything else that's needed, I am not prepared to spend any more money so the car is being picked up in the morning.
I spoke to Carvana and their explanation is they only replace mechanical items if they fail like the wheel. I can agree with them not covering service-related but not covering a failing battery makes no sense.
They do not fix any cosmetic issues. Their summary was they're used cars and we have no way to know how they were treated so we can only go by what's on the CarFax report so no coverage for badly painted quarter panel.
Dealer has a used w205 for sale so might at least test that out to see how it compares.
Personally I think you absolutely made the right decision. I learned the hard way $$ that buying a low mileage car is not always the best option.
bought my 1985 Colony Park wagon with 56,000 miles in 2015 only to replace EVERY gasket & seal in the engine, trans & brakes.
I was on MB CPO site the other day and for what you are looking to spend there are much newer AMG sedans out there, so why not go with a MB dealer?
I would have done what you did too, that was top dollar for that car especially being light on options and not a P31 or 507. It should be perfect in every way and fully serviced for that price and the bent wheel repaint would have turned me off for sure. It feels a bit like someone had a minor accident in it and fixed it cheap and sent it down the road, either paid out of pocket or unloaded it before the carfax catches up to it - I have seen the carfax take a year + to catch info so you buy it and find it on the carfax a while later thinking you bough a clean car.
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