MBUSA poor handling of release
Thread Starter
Senior Member
Joined: Jul 2011
Posts: 253
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From: Newport Beach, Sunny CA
Audi S4
MBUSA poor handling of release
I know there is another thread similar to this, but I want to express my disappointment with how MBUSA is handling the C63 W205 release.
Here are my issues:
1) Order Banks Open: Dec 2014 on their dealer guide ...where are the order banks?
2) Start of production: March 2015....If this is true and they are making the vehicles, how come there is no definite order guide?
3) Retail Release: March 2015: Uh, its the middle of march, no info
4) If they are building them, how come we don't know the pricing to know what to order?
5) By the time people get their cars, wouldn't the 2016 be out?
Now, I know we are all excited about the car, but this is really silly of MBUSA. Very poor handling...
Is MBUSA this dumb? Poor information....
To be honest, I'm not even excited anymore.
Here are my issues:
1) Order Banks Open: Dec 2014 on their dealer guide ...where are the order banks?
2) Start of production: March 2015....If this is true and they are making the vehicles, how come there is no definite order guide?
3) Retail Release: March 2015: Uh, its the middle of march, no info
4) If they are building them, how come we don't know the pricing to know what to order?
5) By the time people get their cars, wouldn't the 2016 be out?
Now, I know we are all excited about the car, but this is really silly of MBUSA. Very poor handling...
Is MBUSA this dumb? Poor information....
To be honest, I'm not even excited anymore.
Last edited by frank69m; Mar 11, 2015 at 05:35 PM.
MBWorld Fanatic!
Joined: Jul 2014
Posts: 1,208
Likes: 11
From: Loma Linda, CA
2014 CLA 45AMG , 2015 C63 (W205)
I know there is another thread similar to this, but I want to express my disappointment with how MBUSA is handling the C63 W205 release.
Here are my issues:
1) Order Banks Open: Dec 2014 on their dealer guide ...where are the order banks?
2) Start of production: March 2015....If this is true and they are making the vehicles, how come there is no definite order guide?
3) Retail Release: March 2015: Uh, its the middle of march, no info
4) If they are building them, how come we don't know the pricing to know what to order?
5) By the time people get their cars, wouldn't the 2016 be out?
Now, I know we are all excited about the car, but this is really silly of MBUSA. Very poor handling...
Is MBUSA this dumb? Poor information....
To be honest, I'm not even excited anymore.
Here are my issues:
1) Order Banks Open: Dec 2014 on their dealer guide ...where are the order banks?
2) Start of production: March 2015....If this is true and they are making the vehicles, how come there is no definite order guide?
3) Retail Release: March 2015: Uh, its the middle of march, no info
4) If they are building them, how come we don't know the pricing to know what to order?
5) By the time people get their cars, wouldn't the 2016 be out?
Now, I know we are all excited about the car, but this is really silly of MBUSA. Very poor handling...
Is MBUSA this dumb? Poor information....
To be honest, I'm not even excited anymore.
The order guide is out. You can order a car. You just won't know the price.
I agree with you on everything else though. I mean I already did order my car but I would like to know how much it's gonna be. It's really frustrating. The only thing I know is I should be getting it in April. I'm excited for my car frustrated with the whole process though. Mbusa really ****ed ip.
Member
Joined: Feb 2015
Posts: 154
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From: DC
Range Rover Sport Supercharged - Porsche Caymen S - Motorcycles
You can go place your order at the dealership by you. They will take the order.
The order guide is out. You can order a car. You just won't know the price.
I agree with you on everything else though. I mean I already did order my car but I would like to know how much it's gonna be. It's really frustrating. The only thing I know is I should be getting it in April. I'm excited for my car frustrated with the whole process though. Mbusa really ****ed ip.
The order guide is out. You can order a car. You just won't know the price.
I agree with you on everything else though. I mean I already did order my car but I would like to know how much it's gonna be. It's really frustrating. The only thing I know is I should be getting it in April. I'm excited for my car frustrated with the whole process though. Mbusa really ****ed ip.
Thread Starter
Senior Member
Joined: Jul 2011
Posts: 253
Likes: 0
From: Newport Beach, Sunny CA
Audi S4
You can go place your order at the dealership by you. They will take the order.
The order guide is out. You can order a car. You just won't know the price.
I agree with you on everything else though. I mean I already did order my car but I would like to know how much it's gonna be. It's really frustrating. The only thing I know is I should be getting it in April. I'm excited for my car frustrated with the whole process though. Mbusa really ****ed ip.
The order guide is out. You can order a car. You just won't know the price.
I agree with you on everything else though. I mean I already did order my car but I would like to know how much it's gonna be. It's really frustrating. The only thing I know is I should be getting it in April. I'm excited for my car frustrated with the whole process though. Mbusa really ****ed ip.
You can't order a C63, just a C63s....like I said, poor handling and bad communications from MBUSA.
The problem is, they need to set better expectations.
As far as order guide, it is out, but it isn't the final one with all the options and on top of it, no pricing of options...Why would I put an order in if I don't know the Carbon package is $1 or $5000...it's dumb.
Last edited by frank69m; Mar 11, 2015 at 06:29 PM.
Member
Joined: Sep 2008
Posts: 92
Likes: 1
From: Southern California
991 C2S, AP2 S2000, E400 Coupe
I'm actually wondering if they're putting it off as much as possible to see where the dollar's going. It's gotten stronger and stronger over the past month and that gives MB a bunch of headroom to price aggressively vs. the competition.
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Joined: Feb 2008
Posts: 2,829
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'20 GLC300 SUV
A great point. I definitely understand the frustration felt by those with pending orders but if MB is waiting so that they can price the car aggressively, they may attract/lure even more customers away from competitors.
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Joined: Jan 2015
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Coming soon
Waiting for what exactly? All the competitors already announced/have their prices.
BMW F80 M3
Cadillac ATS-V
Audi RS4
All the models mentioned above have their prices and soon a new competitor will join and its Jaguar XE SVR, please don't tell me their are waiting for XE SVR pricing lol
BMW F80 M3
Cadillac ATS-V
Audi RS4
All the models mentioned above have their prices and soon a new competitor will join and its Jaguar XE SVR, please don't tell me their are waiting for XE SVR pricing lol
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BMW
Yeah, its tough. Its even harder to find knowledgeable dealers out there. Most of them are in the dark. The dealer I chatted with yesterday basically said give me your nonrefundable $1500 and I'll call you when I hear something. Perhaps MB sees this (keeping everyone in the dark, including employees) as a legitimate business strategy -- but its not one I'm familiar with.
Last edited by DocPhil; Mar 12, 2015 at 10:39 AM.
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Senior Member
Joined: May 2008
Posts: 472
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2014 E63
This is nothing new. The last C63 was a disaster at launch. I remember a whole bunch of cars shipped with missing options. The sticker would say it had certain option package, but 1-2 items were missing on the actual car of that package. People were having to visually check to see if they got what they paid for.
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Joined: Mar 2011
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'14 C63 507, '11 C300, '96 Cobra, '91 Mr2
Yup, this is a trend. For the 507 edition, some dealers weren't even aware that the coupe version was still available after the sedan was discontinued. When at the AMG factory tour, we expressed frustration at the lack of info MBUSA had with respect to AMG customizations (AMG can customize any fleet Mercedes model), option packages and availability of new models. They just sort of smiled and nodded, not looking surprised at all 
MBWorld Fanatic!
Joined: Jul 2014
Posts: 1,208
Likes: 11
From: Loma Linda, CA
2014 CLA 45AMG , 2015 C63 (W205)
This is nothing new. The last C63 was a disaster at launch. I remember a whole bunch of cars shipped with missing options. The sticker would say it had certain option package, but 1-2 items were missing on the actual car of that package. People were having to visually check to see if they got what they paid for.
MBWorld Fanatic!
Joined: Feb 2013
Posts: 1,635
Likes: 25
From: NJ
17 C63 S Coupe
Yeah, its tough. Its even harder to find knowledgeable dealers out there. Most of them are in the dark. The dealer I chatted with yesterday basically said give me your nonrefundable $1500 and I'll call you when I hear something. Perhaps MB sees this (keeping everyone in the dark, including employees) as a legitimate business strategy -- but its not one I'm familiar with.
Junior Member
Joined: Mar 2015
Posts: 29
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From: New Orleans
2019 AMG E63S, Chevy ZR1
Waiting to order
Hi all,
I spoke with my salesman and he called MB while I was there. This is what he told me:
All C63's and C63S's will be 2016's
Orders will be taken in May
Production will start after that ramping up to full production in July
Release date in late July, but more probable in August.
This is my first MB, so I'm new to the process. But I'm excited about ordering exactly what I want. Given all my options are included.
Other cars considered:
Caddy ATS-V and CTS-V, not to happy with their service dept., new owner
BMW M3 and M5, worst dealer service ever (wife had X6)
Infiniti Eau Rouge, great dealer but car isn't going into production
MB E AMG, new one coming out as 2017. Can't wait.
Tesla P85D, not certain on range, with my driving and company lifespan?
Audi RS7, to heavy and to expensive the way I wanted it ($147K plus)
Considering picking it up at plant, in Alabama. Has anyone done that?
Thanks
I spoke with my salesman and he called MB while I was there. This is what he told me:
All C63's and C63S's will be 2016's
Orders will be taken in May
Production will start after that ramping up to full production in July
Release date in late July, but more probable in August.
This is my first MB, so I'm new to the process. But I'm excited about ordering exactly what I want. Given all my options are included.
Other cars considered:
Caddy ATS-V and CTS-V, not to happy with their service dept., new owner
BMW M3 and M5, worst dealer service ever (wife had X6)
Infiniti Eau Rouge, great dealer but car isn't going into production
MB E AMG, new one coming out as 2017. Can't wait.
Tesla P85D, not certain on range, with my driving and company lifespan?
Audi RS7, to heavy and to expensive the way I wanted it ($147K plus)
Considering picking it up at plant, in Alabama. Has anyone done that?
Thanks
Last edited by NOLA AMG; Mar 14, 2015 at 09:53 AM.
MBWorld Fanatic!
Joined: Jun 2008
Posts: 1,309
Likes: 6
2016 C63S
Hi all,
I spoke with my salesman and he called MB while I was there. This is what he told me:
All C63's and C63S's will be 2016's
Orders will be taken in May
Production will start after that ramping up to full production in July
Release date in late July, but more probable in August.
I spoke with my salesman and he called MB while I was there. This is what he told me:
All C63's and C63S's will be 2016's
Orders will be taken in May
Production will start after that ramping up to full production in July
Release date in late July, but more probable in August.
MBWorld Fanatic!
Joined: Jul 2014
Posts: 1,208
Likes: 11
From: Loma Linda, CA
2014 CLA 45AMG , 2015 C63 (W205)
Hi all,
I spoke with my salesman and he called MB while I was there. This is what he told me:
All C63's and C63S's will be 2016's
Orders will be taken in May
Production will start after that ramping up to full production in July
Release date in late July, but more probable in August.
This is my first MB, so I'm new to the process. But I'm excited about ordering exactly what I want. Given all my options are included.
Other cars considered:
Caddy ATS-V and CTS-V, not to happy with their service dept., new owner
BMW M3 and M5, worst dealer service ever (wife had X6)
Infiniti Eau Rouge, great dealer but car isn't going into production
MB E AMG, new one coming out as 2017. Can't wait.
Tesla P85D, not certain on range, with my driving and company lifespan?
Audi RS7, to heavy and to expensive the way I wanted it ($147K plus)
Considering picking it up at plant, in Alabama. Has anyone done that?
Thanks
I spoke with my salesman and he called MB while I was there. This is what he told me:
All C63's and C63S's will be 2016's
Orders will be taken in May
Production will start after that ramping up to full production in July
Release date in late July, but more probable in August.
This is my first MB, so I'm new to the process. But I'm excited about ordering exactly what I want. Given all my options are included.
Other cars considered:
Caddy ATS-V and CTS-V, not to happy with their service dept., new owner
BMW M3 and M5, worst dealer service ever (wife had X6)
Infiniti Eau Rouge, great dealer but car isn't going into production
MB E AMG, new one coming out as 2017. Can't wait.
Tesla P85D, not certain on range, with my driving and company lifespan?
Audi RS7, to heavy and to expensive the way I wanted it ($147K plus)
Considering picking it up at plant, in Alabama. Has anyone done that?
Thanks
