SoCal dealer help
Thread Starter
Super Member
Joined: Jul 2013
Posts: 505
Likes: 17
From: Irvine
C204 C63 507, W164 ML63, 996 C4S
SoCal dealer help
It's almost time for me to pull the trigger on an AMG, and wanted to know if anyone has any sales people they would recommend.
I've had a very bad experience with Fletcher Jones Newport Beach.
If you feel more comfortable to send me PM instead of posting here, please feel free.
Thank you in advance.
I've had a very bad experience with Fletcher Jones Newport Beach.
If you feel more comfortable to send me PM instead of posting here, please feel free.
Thank you in advance.
Senior Member
Joined: Oct 2006
Posts: 258
Likes: 72
From: Orange County
2019 Audi SQ5, 2011 Toyota Tacoma TRD 4wd, 2016 Ford Focus se Hatchback
I had an order in at Laguna Niguel and I cancelled and moved it to Fletcher because of an earlier build date. What was your issue with Fletcher Jones?
Thread Starter
Super Member
Joined: Jul 2013
Posts: 505
Likes: 17
From: Irvine
C204 C63 507, W164 ML63, 996 C4S
I once had an AMG ordered through Laguna, they didn't tell me that the car has arrived, they sold the car then called me stating that my car has arrived and to come and take it home.
I show up, and the car was sold and taken home by someone else a day before...
Senior Member
Joined: Aug 2005
Posts: 295
Likes: 53
From: Reno, NV
2015 C63 AMG S Edition 1, 2021 GLS63, 2020 McLaren 600LT Spider
Calabasas lied to me as well so I cannot recommend them. I am in Reno and cannot recommend the dealership here enough. Santa Rosa is also excellent but I realize that both are quite a haul for you. Good luck.
Newbie
Joined: Apr 2016
Posts: 13
Likes: 4
2013 X5 5.0 M sport
I had a lot of trouble finding a local-ish dealer I liked when shopping for my GLE450. Too many dealerships not wanting to deal and salespeople that simply didn't know much about the product.
Ended up going with Rusnak Arcadia. My salesman is Andrei Kokhno.
Knowledgable and incredibly easy to deal with. Definitely worth giving him a call.
Ended up going with Rusnak Arcadia. My salesman is Andrei Kokhno.
Knowledgable and incredibly easy to deal with. Definitely worth giving him a call.
Thread Starter
Super Member
Joined: Jul 2013
Posts: 505
Likes: 17
From: Irvine
C204 C63 507, W164 ML63, 996 C4S
I had a lot of trouble finding a local-ish dealer I liked when shopping for my GLE450. Too many dealerships not wanting to deal and salespeople that simply didn't know much about the product.
Ended up going with Rusnak Arcadia. My salesman is Andrei Kokhno.
Knowledgable and incredibly easy to deal with. Definitely worth giving him a call.
Ended up going with Rusnak Arcadia. My salesman is Andrei Kokhno.
Knowledgable and incredibly easy to deal with. Definitely worth giving him a call.
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Administrator
Joined: Nov 2001
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Likes: 901
From: THE Orange County, California
2024 C8 Z06- 2025 BMW CS- 2022 Porsche 992 GTS
I got mine there- easy painless experience and they even located my car at another store and got it. At the time mine was the only white coupe with the options I needed in a 500 mile range and the Foothill did their job.
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Joined: May 2014
Posts: 640
Likes: 70
EQS 580+ SUV, G550, Porsche Taycan Turbo S, McLaren Artura Spider
Best dealer I dealt with down in SoCal was W.I.Simonson, in Santa Monica. I ended up making a deal over the phone with them, with them covering my one-way plane ticket, and they picked me up from LAX in a CLS, covered my hotel, bought me lunch, and had the paperwork ready for me when I arrived at the dealership.
This was when the CLA45 JUST came out, and they still gave me a good % off MSRP, whereas no dealer in the SF Bay area would budge from MSRP.
This was when the CLA45 JUST came out, and they still gave me a good % off MSRP, whereas no dealer in the SF Bay area would budge from MSRP.
Super Member
Joined: Jun 2015
Posts: 927
Likes: 33
From: San jose CA.
w205 c400 c63s
Best dealer I dealt with down in SoCal was W.I.Simonson, in Santa Monica. I ended up making a deal over the phone with them, with them covering my one-way plane ticket, and they picked me up from LAX in a CLS, covered my hotel, bought me lunch, and had the paperwork ready for me when I arrived at the dealership.
This was when the CLA45 JUST came out, and they still gave me a good % off MSRP, whereas no dealer in the SF Bay area would budge from MSRP.
This was when the CLA45 JUST came out, and they still gave me a good % off MSRP, whereas no dealer in the SF Bay area would budge from MSRP.
Thread Starter
Super Member
Joined: Jul 2013
Posts: 505
Likes: 17
From: Irvine
C204 C63 507, W164 ML63, 996 C4S
Awesome! Thank you for sharing. They are MB Laguna's sister dealership.
Thread Starter
Super Member
Joined: Jul 2013
Posts: 505
Likes: 17
From: Irvine
C204 C63 507, W164 ML63, 996 C4S
Best dealer I dealt with down in SoCal was W.I.Simonson, in Santa Monica. I ended up making a deal over the phone with them, with them covering my one-way plane ticket, and they picked me up from LAX in a CLS, covered my hotel, bought me lunch, and had the paperwork ready for me when I arrived at the dealership.
This was when the CLA45 JUST came out, and they still gave me a good % off MSRP, whereas no dealer in the SF Bay area would budge from MSRP.
This was when the CLA45 JUST came out, and they still gave me a good % off MSRP, whereas no dealer in the SF Bay area would budge from MSRP.
Banned
Joined: Feb 2012
Posts: 2,838
Likes: 69
From: Los Angeles
'16 C63-S
I would avoid WI Simonson like the plague. I'm in the process of suing them. They are crooks. PM for more details.
I bought my car from Matthew Borlenghi at Mercedes-Benz of Beverly Hills. Very funny and honest guy. I was in-and-out in less than 3 hours from the moment I walked in. I had a horrific experience at Fletcher Jones as well. They pulled the same bait and switch on me.
Senior Member
Joined: Nov 2016
Posts: 265
Likes: 54
From: Los Angeles baby!!
2020 C300 Sedan
I would avoid WI Simonson like the plague. I'm in the process of suing them. They are crooks. PM for more details.
I bought my car from Matthew Borlenghi at Mercedes-Benz of Beverly Hills. Very funny and honest guy. I was in-and-out in less than 3 hours from the moment I walked in. I had a horrific experience at Fletcher Jones as well. They pulled the same bait and switch on me.
I bought my car from Matthew Borlenghi at Mercedes-Benz of Beverly Hills. Very funny and honest guy. I was in-and-out in less than 3 hours from the moment I walked in. I had a horrific experience at Fletcher Jones as well. They pulled the same bait and switch on me.
I tried to get a car from WI Simonson and with Matthew at Beverly Hills Mercedes also. Neither my contact at WI nor Matt even bothered to contact me back when I was trying to get into my new car. I just don't think either dealer wanted to make a deal due to the negative equity issue I had on my prior ride. Their lack of follow up completely turned me off to their dealerships. It would've been nice if they would have bothered to let me know that they were not able to make a deal. But to not even contact me back at all is just totally unprofessional. In fact Matt told me that because their dealership is smaller than Keyes European they were unable to meet or beat any pricing that I received at Keyes. The reason I was looking at other dealerships is is because Keyes did not have the color that I was looking for at the time. Keyes sells about 700 call cars per month compared to Beverly Hills Mercedes which sells about 250 per month. I know Keyes doesn't necessarily always have the best reputation, but I dealt with the general sales manager who finalized the numbers in my deal being that I was a Keyes Lexus customer for 10 years. And the negative equity issue on my prior ride was not even a problem.
Administrator
Joined: Nov 2001
Posts: 12,263
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From: THE Orange County, California
2024 C8 Z06- 2025 BMW CS- 2022 Porsche 992 GTS
Banned
Joined: Feb 2012
Posts: 2,838
Likes: 69
From: Los Angeles
'16 C63-S
I tried to get a car from WI Simonson and with Matthew at Beverly Hills Mercedes also. Neither my contact at WI nor Matt even bothered to contact me back when I was trying to get into my new car. I just don't think either dealer wanted to make a deal due to the negative equity issue I had on my prior ride. Their lack of follow up completely turned me off to their dealerships. It would've been nice if they would have bothered to let me know that they were not able to make a deal. But to not even contact me back at all is just totally unprofessional. In fact Matt told me that because their dealership is smaller than Keyes European they were unable to meet or beat any pricing that I received at Keyes. The reason I was looking at other dealerships is is because Keyes did not have the color that I was looking for at the time. Keyes sells about 700 call cars per month compared to Beverly Hills Mercedes which sells about 250 per month. I know Keyes doesn't necessarily always have the best reputation, but I dealt with the general sales manager who finalized the numbers in my deal being that I was a Keyes Lexus customer for 10 years. And the negative equity issue on my prior ride was not even a problem.
I just mentioned Matt because the experience was him from the moment I walked in was very pleasant compared to what I had to deal with at Fletcher Jones. I stopped by after submitting the online form. Went to the lot, picked a car. Talked numbers (only $5k off... back when the c63s was still hot) and that's it. Fletcher Jones promised me a certain deal on the phone. Lied to me and said they had the car I want. I get there and they refuse to do anything unless I submit a credit app... and at the end... they didn't even have the car they were talking about it. They supposedly sold it the same day.
Ah... and again, stay away from WI Simonson.
Thread Starter
Super Member
Joined: Jul 2013
Posts: 505
Likes: 17
From: Irvine
C204 C63 507, W164 ML63, 996 C4S
I would avoid WI Simonson like the plague. I'm in the process of suing them. They are crooks. PM for more details.
I bought my car from Matthew Borlenghi at Mercedes-Benz of Beverly Hills. Very funny and honest guy. I was in-and-out in less than 3 hours from the moment I walked in. I had a horrific experience at Fletcher Jones as well. They pulled the same bait and switch on me.
I bought my car from Matthew Borlenghi at Mercedes-Benz of Beverly Hills. Very funny and honest guy. I was in-and-out in less than 3 hours from the moment I walked in. I had a horrific experience at Fletcher Jones as well. They pulled the same bait and switch on me.
Thread Starter
Super Member
Joined: Jul 2013
Posts: 505
Likes: 17
From: Irvine
C204 C63 507, W164 ML63, 996 C4S
