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Electronic rear axel inoperative message

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Old Jul 31, 2020 | 09:29 AM
  #51  
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Dealer replaced the rear differential on my car and i just got it back. I noticed the invoice says 'noticed metal fillings in differential and replaced it'

Does anyone know what would cause that to happen? Thanks
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Old Aug 28, 2020 | 07:57 AM
  #52  
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I've just been pressing OK on my steering wheel and forgetting about it, car still drives like normal when the message pops up
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Old Aug 28, 2020 | 11:11 AM
  #53  
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Originally Posted by untamedd
Dealer replaced the rear differential on my car and i just got it back. I noticed the invoice says 'noticed metal fillings in differential and replaced it'

Does anyone know what would cause that to happen? Thanks
Just saw this post. Some metal filings when changing diff oil is normal in diffs. It's part of wear. You'll get more if the diff is used a lot eg. track work, spirited drives etc.

Is yours the electronic diff from the S model? How come they replaced it mate? From the warning message?
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Old Aug 28, 2020 | 01:00 PM
  #54  
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Originally Posted by Jimmy_c63s
Just saw this post. Some metal filings when changing diff oil is normal in diffs. It's part of wear. You'll get more if the diff is used a lot eg. track work, spirited drives etc.

Is yours the electronic diff from the S model? How come they replaced it mate? From the warning message?
yeah its the electronic diff and yes they replaced it since the warning message kept coming back after a couple of months of them doing the software update.
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Old Apr 25, 2021 | 08:24 PM
  #55  
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Diff was replaced under warranty, there was a burning smell for months afterwards. Now at next service time, they say there is grease leaking from Right Rear Axle Boot, but swore they never touched this when replacing the diff, which i believe is complete BS! Charging $1200 for parts and labor to fix a few months out of warranty now.
2nd and last MB I buy, bone stock C63s has been in the workshop for around 4 items under warranty.

1. Diff Replaced - Electronic Rear Axle Inoperative
2. Exhaust Replaced - Exhaust Rattle/Flaps/Valves
3. Rear Sensors Faulty - Rear sensor warning - inoperative
4. Interior Rattle - Interior Rattle

I have not had these issues on cars worth 1/4 of this C63s.


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Old Apr 25, 2021 | 08:27 PM
  #56  
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Originally Posted by AWC63
Diff was replaced under warranty, there was a burning smell for months afterwards. Now at next service time, they say there is grease leaking from Right Rear Axle Boot, but swore they never touched this when replacing the diff, which i believe is complete BS! Charging $1200 for parts and labor to fix a few months out of warranty now.
2nd and last MB I buy, bone stock C63s has been in the workshop for around 4 items under warranty.

1. Diff Replaced - Electronic Rear Axle Inoperative
2. Exhaust Replaced - Exhaust Rattle/Flaps/Valves
3. Rear Sensors Faulty - Rear sensor warning - inoperative
4. Interior Rattle - Interior Rattle

I have not had these issues on cars worth 1/4 of this C63s.
Agreed that Mercedes dealership experience is the worst ive ever had.

Every issue seems normal to them and are unwilling to fix. I had my rear diff replaced too and they refused to fix my exhaust rattle because of a secondary cat delete which obviously has nothing to do with faulty valves
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Old Apr 26, 2021 | 09:31 AM
  #57  
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Originally Posted by AWC63
Diff was replaced under warranty, there was a burning smell for months afterwards. Now at next service time, they say there is grease leaking from Right Rear Axle Boot, but swore they never touched this when replacing the diff, which i believe is complete BS! Charging $1200 for parts and labor to fix a few months out of warranty now.
2nd and last MB I buy, bone stock C63s has been in the workshop for around 4 items under warranty.

1. Diff Replaced - Electronic Rear Axle Inoperative
2. Exhaust Replaced - Exhaust Rattle/Flaps/Valves
3. Rear Sensors Faulty - Rear sensor warning - inoperative
4. Interior Rattle - Interior Rattle

I have not had these issues on cars worth 1/4 of this C63s.
I feel your pain. The build quality on our cars is shocking.

Mercedes are now officially rubbish in my books, particularly the C63s which I refer to as my 150k lemon. After the amount of strange problems I've had on this 4 year old car since brand new, i just can't trust Mercedes ever again.

Warranty was a huge waste of time, especially when they don't even want to fix or help you when something legit has gone wrong. I don't even expect special treatment, just fix the thing and make it reliable 🙄

Hearing everyone's similar experiences makes me realize the whole damn company is like this. It's like they train everyone at their dealerships across the world to try and wriggle out of helping customers by responding to problems as "that's normal".

As much as I love this legendary car, Mercedes AMG need to fix this habit and improve the quality of their cars and service or I don't think I will buy from them again.

Last edited by Jimmy_c63s; Apr 26, 2021 at 09:35 AM.
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Old Apr 26, 2021 | 09:47 AM
  #58  
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And MB said they never touched this when they replaced the Diff, yet there is a big chunk out of the metal, showing they had taken it off.
Another pic after wiping excess grease off today, MB wanted to charge me over 1200 to fix this issue they caused!

Funny how this chunk missing from the metal came like this new from factory? and MB never touched it to replace the diff. The other side is perfect, so they obviously took this side out, and slid the Diff out to the right when replacing.
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Old Apr 26, 2021 | 10:08 AM
  #59  
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Originally Posted by Jimmy_c63s

Hearing everyone's similar experiences makes me realize the whole damn company is like this. It's like they train everyone at their dealerships across the world to try and wriggle out of helping customers by responding to problems as "that's normal".

As much as I love this legendary car, Mercedes AMG need to fix this habit and improve the quality of their cars and service or I don't think I will buy from them again.
The main issue came about , when dealerships started licensing and or bidding for brands.. ie MB doesnt own the dealerships, it licenses them, and allows them to keep a floor plan etc etc etc , the main problem is, the dealerships themselves cut all the corners they can, and want/need to charge the customer for services, because MB corp only pays for alotted time for items, meaning, most techs cannot perform the service in the time alotted by MB, and for what they cover back to the dealership for time paid.

This creates an issue were the dealership is having to pay a mechanic for time spent above and beyond , or as now, some dealerships DO NOT pay mechanics on time spent, but just on what the books says from MB, which then causes TECHS to fudge or just lie about what they did or did NOT do.

I caught a dealership doing seriously crazyness 2 times (thanks to my in car cams etc) and when they lied and lied, i finally dropped the videos on them and MB. Few people got fired, etc etc, but in the end, its still the same thing at other dealerships.
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Old Apr 26, 2021 | 10:23 AM
  #60  
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Originally Posted by FLC63s
The main issue came about , when dealerships started licensing and or bidding for brands.. ie MB doesnt own the dealerships, it licenses them, and allows them to keep a floor plan etc etc etc , the main problem is, the dealerships themselves cut all the corners they can, and want/need to charge the customer for services, because MB corp only pays for alotted time for items, meaning, most techs cannot perform the service in the time alotted by MB, and for what they cover back to the dealership for time paid.
Well that explains the shifty attitudes and not wanting to help customers. I actually never knew that.

Originally Posted by FLC63s
I caught a dealership doing seriously crazyness 2 times (thanks to my in car cams etc) and when they lied and lied, i finally dropped the videos on them and MB. Few people got fired, etc etc, but in the end, its still the same thing at other dealerships.
Thank f*ck for the cameras. What did you catch them doing bro? Having a ****? Hahaha

Last edited by Jimmy_c63s; Apr 26, 2021 at 10:27 AM.
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Old Apr 26, 2021 | 10:31 AM
  #61  
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Originally Posted by FLC63s
I caught a dealership doing seriously crazyness 2 times (thanks to my in car cams etc) and when they lied and lied.......
Originally Posted by Jimmy_c63s
Thank f*ck for the cameras. What did you catch them doing bro? Having a ****? Hahaha
WHO WANKED????
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Old May 3, 2023 | 03:22 PM
  #62  
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Recently got this message also. But I replaced my rear bushings for camber adjusting bushings.

On both sides I had to push the whole spindle inward thus pushing the axle slightly more in and I think that triggered something inside the diff?

any thoughts?
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