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Clear coat peeled off on brake caliper

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Old 09-20-2018 | 09:45 PM
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Alexpark911's Avatar
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From: Seattle, WA
2015 C63 S EDITION 1/ 2015 BMW X5M
Clear coat peeled off on brake caliper

i know this topic has been covered... bought used c63 from Mercedes dealer, non CPO.... after the purchase I’ve noticed that passenger side red caliper clearcoat is peeled off so paint is dull instead of being shiny.... I called the service and they sounded like they don’t want to deal with the issue.... I ended up calling like 5 times I’m 3 days to try to schedule... they said they will take a look.... my car is 2015, I know I have 1 year left on manufactures warranty... I’m just wondering what kind excuses they will Try to come up~~~ if you guys have any experience please share with me~~~ I need to have a backup plan just in case or maybe I’ll just pay out of my pocket to get it repainted
Old 09-21-2018 | 01:09 AM
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Sanch's Avatar
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From: Sydney
AMG C63s
Wear and tear... I don't think MB will cover it.

Looks like the previous owner has been using harsh chemicals to clean the wheels.
Old 09-21-2018 | 01:25 AM
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milan25's Avatar
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C63 s Edition 1 Sedan
It happened to both of my front calipers, and i also have a 2015 CPO. My service advisor didn't hesitate to replace mine. It was almost a plus... new front calipers lol
Old 09-21-2018 | 08:26 AM
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18 Benz C63
that's tricky. depending on the dealer, I believe most will say wear and tear. it really is though, there is no defect in how they operate from it. milan25, I think was extremely lucky. you can have them powder coated just about any color you want for about $400 $500 and they'll look crisp. good luck
Old 09-21-2018 | 07:08 PM
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C63 s Edition 1 Sedan
I had a spark plug replaced under warranty as well, and I have Dp's and tune. My SA and the service manager both "overlooked". Id say I just have a really nice dealer.
Old 09-26-2018 | 02:12 AM
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From: Seattle, WA
2015 C63 S EDITION 1/ 2015 BMW X5M
so I got a call from SA, she told me it will not covered under the warranty. Typically anything exterior is only covered first year. So I told her to get me an estimate for repaint...... what should I do? call MBUSA?

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