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Thread Starter
Out Of Control!!
Joined: Nov 2018
Posts: 11,398
Likes: 5,322
From: San Francisco Bay Area
2019 C63CS
https://www.mbusa.com/en/recall
Last edited by superswiss; Sep 21, 2021 at 02:35 PM.
Senior Member
Joined: Sep 2019
Posts: 340
Likes: 82
2019 C63S Sedan
Yep as superswiss said, the hermes module recall seems like a silent update, I didn't know the update was installed until I opened the mercedes me app to see if the recall update was available. No notification at all in app or car.
Member
Joined: Nov 2001
Posts: 222
Likes: 35
From: DFW
W205 AMG
This forum is probably not the most representative sample, but it seems from all the threads about it around here, most people seemed to have received it in the meantime. The thing is it installed silently in the background for me and others. I never actually got a notification. I only found out when I happened to see on MBUSA that the recall had been closed for my VIN, and then subsequently once the OTA updates page became available in the app it showed up there as shown above. If you enter your VIN at the link below, is the recall still open? If it's closed, but you don't see the update in the app, then I'd probably contact them and find out what's going on. They are likely doing a staggered rollout as to not overwhelm their servers, but not sure in what order they are doing the VINs. The USA built cars such as the C63 sedan have a different VIN from the German built cars, and in Europe the eCall system is mandatory by law, so they probably prioritized the German VINs.
https://www.mbusa.com/en/recall
https://www.mbusa.com/en/recall
Senior Member
Joined: Sep 2019
Posts: 340
Likes: 82
2019 C63S Sedan
I don't think the update will show. I'm guessing that when it's sent to you it just auto downloads and installs without any notification since it's a recall.
Thread Starter
Out Of Control!!
Joined: Nov 2018
Posts: 11,398
Likes: 5,322
From: San Francisco Bay Area
2019 C63CS
Last edited by superswiss; Sep 22, 2021 at 01:06 AM.
