My command system completely changed for a basic c200 without sound and AMG functions
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Joined: Mar 2021
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C63s
My command system completely changed for a basic c200 without sound and AMG functions
Hello everyone, I need help please my C63S 2017 cabrio after taking it to the brake service, its COMMAND system stopped working, they changed the AMG logos for MB, and the full screen system was changed for the basic one of a c200, I they also don't have audio, 360 ° cameras, or a navigation system. In MB they do not find the problem either, I have been a month without answers, without audio, without AMG options, nothing at last. Very concerned, I have tried restarting with the power button, nothing. Scanner error: Control unit fan 2 has a malfunction B238A00 AUDIO-AUDIO OR COMMAND. In MB they tried to load software, it doesn't allow it to reach 50% and there is a reboot preventing the update from completing. To someone who has had the same thing, how do I solve it? pandemic does not help with the fluency of response from MB Germany
Last edited by JoanGO; Mar 17, 2021 at 12:16 AM.
MBWorld Fanatic!
Joined: Jun 2019
Posts: 1,453
Likes: 399
From: Flat Earth
AMG C63s Sedan , AMG C43 , AMG G63 , GLK 250
Thread Starter
Newbie
Joined: Mar 2021
Posts: 6
Likes: 0
C63s
Thanks friend, I tried to search those threads, but nobody finally commented on how I solve the problem, I contacted them but they did not connect a while ago. The MB AMG specialists in my country, Chile, do not know how to solve the issue, and from the MB headquarters they still do not respond if it is necessary to change the unit, and the vehicle was acquired very recently, therefore I am quite desperate . excuse my insistence
MBWorld Fanatic!
Joined: Jun 2019
Posts: 1,453
Likes: 399
From: Flat Earth
AMG C63s Sedan , AMG C43 , AMG G63 , GLK 250
Thanks friend, I tried to search those threads, but nobody finally commented on how I solve the problem, I contacted them but they did not connect a while ago. The MB AMG specialists in my country, Chile, do not know how to solve the issue, and from the MB headquarters they still do not respond if it is necessary to change the unit, and the vehicle was acquired very recently, therefore I am quite desperate . excuse my insistence
MBWorld Fanatic!
Joined: Jun 2019
Posts: 1,453
Likes: 399
From: Flat Earth
AMG C63s Sedan , AMG C43 , AMG G63 , GLK 250
@superswiss @Jimmy_c63s
Hey Jimmy,
I know there was a thread a while back that a dude had an issue after getting his brakes done, and his car came back with like 250HP showing etc ... I dont think he ever responded with end result, but I do remember you saying you researched it as well.. (any input for our friend below ?? )
Swiss , as always you are a god when it comes to wierd crap :-) lol... any thoughts ?
Hey Jimmy,
I know there was a thread a while back that a dude had an issue after getting his brakes done, and his car came back with like 250HP showing etc ... I dont think he ever responded with end result, but I do remember you saying you researched it as well.. (any input for our friend below ?? )
Swiss , as always you are a god when it comes to wierd crap :-) lol... any thoughts ?
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Newbie
Joined: Mar 2021
Posts: 1
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C63s
My 2018 had the same problem when the clocks changed to daylight savings time. The Command system including the backup camera and radio would not work until I reset the system by pressing and holding the eject button for the CD player for 10 seconds. It reset my Command system and it has worked flawlessly since. I hope this helps
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