So, Mercedes have made a mistake 😕
Thread Starter
Member
Joined: Oct 2012
Posts: 157
Likes: 13
From: Warrington UK
W211 E55 AMG & W163 ML270
So, Mercedes have made a mistake 😕
My car was having a gearbox oil service, and today I've got a phone call saying unfortunately I can't have my car back as they have accidentally put the wrong oil in the gearbox, the car never left the ramp but it was run upto temp and cycled to get correct oil level.
It's needs to be drained and then re serviced with the correct oil. They have admitted fault and apologised.
It was only noticed as a different tech was topping it up once upto temp and notices the oil was gold going into the box so he immediately stopped and raised the alarm so to speak.
They said they will flush and it should be fine but any issues they will sort it.
Will it be ok ?
2018 c63 7speed 35k miles.
It's needs to be drained and then re serviced with the correct oil. They have admitted fault and apologised.
It was only noticed as a different tech was topping it up once upto temp and notices the oil was gold going into the box so he immediately stopped and raised the alarm so to speak.
They said they will flush and it should be fine but any issues they will sort it.
Will it be ok ?
2018 c63 7speed 35k miles.
MBWorld God!
Joined: Dec 2019
Posts: 32,231
Likes: 6,284
My car was having a gearbox oil service, and today I've got a phone call saying unfortunately I can't have my car back as they have accidentally put the wrong oil in the gearbox, the car never left the ramp but it was run upto temp and cycled to get correct oil level.
It's needs to be drained and then re serviced with the correct oil. They have admitted fault and apologised.
It was only noticed as a different tech was topping it up once upto temp and notices the oil was gold going into the box so he immediately stopped and raised the alarm so to speak.
They said they will flush and it should be fine but any issues they will sort it.
Will it be ok ?
2018 c63 7speed 35k miles.
It's needs to be drained and then re serviced with the correct oil. They have admitted fault and apologised.
It was only noticed as a different tech was topping it up once upto temp and notices the oil was gold going into the box so he immediately stopped and raised the alarm so to speak.
They said they will flush and it should be fine but any issues they will sort it.
Will it be ok ?
2018 c63 7speed 35k miles.
MBWorld Fanatic!
Joined: Sep 2018
Posts: 3,243
Likes: 932
From: New Orleans Area
2015 E400 Sedan
require them give you a MB all-inclusive warranty on gearbox to give you peace of mind while you enjoy car.
Otherwise you will always be "worried" about breaking down in middle of nowhere USA and stranded and then having to pay for a new gearbox since they were reason it failed.
go by mileage not months. so ask for it out to 150K miles.
Otherwise you will always be "worried" about breaking down in middle of nowhere USA and stranded and then having to pay for a new gearbox since they were reason it failed.
go by mileage not months. so ask for it out to 150K miles.
Super Member
Joined: Jul 2016
Posts: 703
Likes: 129
From: NE OHIO
1998 SL500,2011 GL550,2009 ML350,past 1995 E320 Cabrio ,2005 ML500,2006 ML500,1996 SL500,1972 280SEL
7speed
Like the 7 speed trannys don’t have enough issues. At least they admitted to the mistake . Definitely make sure it is in writing on the service papers.
