MB Canada is looking for some feedback!

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Old Jun 2, 2017 | 01:52 PM
  #1  
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MB Canada is looking for some feedback!

Hi all,
my name is Paul and I am a PM at Mercedes-Benz Canada. We are looking for some people who are willing to participate in some surveys, telephone calls, etc

If you are interested, please let me know.
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Old Jun 4, 2017 | 06:27 PM
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05 E55 AMG, 05 S2000
Hi,

would this include why Canada doesn't support certain warranties? even though there are proven issues and US-MB supports them under warranty?

Thanks.
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Old Jun 5, 2017 | 08:35 AM
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sure. I am game.

I have just ordered a car (well, at least given an allocation ... I think ?) and throughout the process, I am very frustrated due to lack of information and getting anything from my sales associate is like pulling teeth. you can pm me and we can talk some more.
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Old Jun 5, 2017 | 10:06 AM
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Sure
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Old Jun 5, 2017 | 10:25 AM
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Thanks for the feedback everyone - hopefully we get a few more people to chime in as i am looking for 15-20 people (new car owners, older c-class owners, etc).

The project I am working on is not related to Warranty or Delivery/Ordering; however, please DM me so I can find out exactly what is going on and to try and put you in contact with the right people.
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Old Jun 5, 2017 | 10:46 AM
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go fast grocery getter wagon
PM sent (so you can redirect)

side note: I rarely hear market launches for some of the models. My dad had been a long time MB owners of various models and often gotten invites to those launch parties. The last he was invited must have been 10+ yrs ago. Hmm. Is it like you have to buy a new MB every couple of years to be on such invite list ?
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Old Jun 5, 2017 | 11:50 AM
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Originally Posted by bobblehead
PM sent (so you can redirect)

side note: I rarely hear market launches for some of the models. My dad had been a long time MB owners of various models and often gotten invites to those launch parties. The last he was invited must have been 10+ yrs ago. Hmm. Is it like you have to buy a new MB every couple of years to be on such invite list ?
I will also add this feedback to the proper team. I am responsible for other sales initiatives in the aftersales side (parts and service)
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Old Jun 6, 2017 | 03:49 PM
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Sure... anything for the cause.
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Old Jun 6, 2017 | 04:17 PM
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Add me to the list. My car is only 7 months old
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Old Jun 6, 2017 | 07:33 PM
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Thanks everyone...I will be reaching out to all of you via PM
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Old Jun 9, 2017 | 11:50 AM
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05 E55 AMG, 05 S2000
I have an 05 E55 AMG, and i'm extremely frustrated since I've escalated this all the way to head office, starting from rude dealers; and they just do not seem to care about their customers. I am a long time MB and Honda owner, and I can tell you Honda does not treat their customers like this, old or new cars.

The two below threads have posts upon posts how MB recognises they have an issue, however only USA is covered, and in Canada they just don't seem to care. I know I won't get anywhere with this since Canada gets shafted in all regards, however sine you asked I figured its worth mentioning. See below:

https://mbworld.org/forums/w211-amg/...m-repairs.html

https://mbworld.org/forums/w211-amg/...4-12-23-a.html
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Old Jun 9, 2017 | 11:55 AM
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Originally Posted by LoveMyAMG
I have an 05 E55 AMG, and i'm extremely frustrated since I've escalated this all the way to head office, starting from rude dealers; and they just do not seem to care about their customers. I am a long time MB and Honda owner, and I can tell you Honda does not treat their customers like this, old or new cars.

The two below threads have posts upon posts how MB recognises they have an issue, however only USA is covered, and in Canada they just don't seem to care. I know I won't get anywhere with this since Canada gets shafted in all regards, however sine you asked I figured its worth mentioning. See below:

https://mbworld.org/forums/w211-amg/...m-repairs.html

https://mbworld.org/forums/w211-amg/...4-12-23-a.html
I am very very sorry to learn about your issues. I will see what I can do to pass this on to the proper people (I will DM you); however, I am here on a specific project unrelated to vehicles (I will update my OP to state this). As I mentioned, let me see what I can do for you to at least have someone reach out.
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Old Jun 9, 2017 | 12:00 PM
  #13  
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05 E55 AMG, 05 S2000
I understand by your previous posts nothing related to my issue. Zero pressure, I appreciate the effort regardless of any outcome.

Good luck with your project.
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Old Jun 12, 2017 | 09:42 PM
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Thanks everyone for your patience. I am off-site at a workshop and will respond as soon as I am back
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Old Jun 22, 2017 | 09:20 AM
  #15  
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2005 SL55 amg, 2009 Lincoln MXZ, 2012 Dodge 2500 Limited
i'm in, own 2005 sl55.
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Old Jun 23, 2017 | 06:20 PM
  #16  
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Id love to participate
On my 4th AMG, 7th mercedes
and also help run MBTrueNorth
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Old Jun 25, 2017 | 11:37 PM
  #17  
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i own a glk 350 which I am about to trade in for a gle400. I would participate in a survey
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Old Jun 26, 2017 | 04:01 PM
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Just picking up a C63 507 edition and would be happy to participate.
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Old Jun 26, 2017 | 04:20 PM
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GLC300. Happy to participate
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Old Jun 27, 2017 | 08:39 PM
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I will me contacting everyone tonight to get email addresses so we can move on this. We really need about 15-20 people in total. Please spread the word!
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Old Jun 27, 2017 | 09:08 PM
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Replied to everyone and bumping!
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Old Jun 28, 2017 | 10:20 PM
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Haven't received anything yet
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Old Sep 7, 2017 | 04:26 PM
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If it's not too late...

purchased c300 14' couple months ago.
Would be happy to participate.


Thanks,
Iliya
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Old Sep 7, 2017 | 06:16 PM
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No worry. The survey never materialized
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Old Sep 8, 2017 | 05:30 AM
  #25  
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Originally Posted by bobblehead
No worry. The survey never materialized
What? I completed mine a while ago
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