Any (former) MB techs in the Montreal area helping folks outside the stealership?
Thread Starter
Newbie
Joined: Mar 2019
Posts: 5
Likes: 12
From: Montreal, Quebec
2014 E63 S AMG Wagon
Any (former) MB techs in the Montreal area helping folks outside the stealership?
I've run into a few electrical gremlins on my out-of-warranty 2014 S212 E-class wagon that seem to have all came up around the same time:
I pulled a bunch of fuses; they all look fine. I didn't meter any relays, nor can I hear them when trying to troubleshoot alone from the driver seat... my cheapie OBD2 reader and Torque phone app don't provide any relevant info.
Anyway, I am completely reluctant/unwilling to bring it to the dealer at which I've had poor prior experiences. I am still in search of a reputable, quality service tech/shop that ideally specializes in Mercedes in the Montreal area, preferably anywhere between the West Island and the Ontario border.
Any advice?
- Washer fluid won't pump to either the front or rear glass; front wipers still work, rear wiper does not function
- Rear wiper stuck out of base position; died out during use at 90 degree position; too stiff to move any further by hand
- "Active Blind Spot Assist Inoperative" & "PRE-SAFE Functions Limited See Operator’s Manual" messages
bought spare radar sensor off eBay, A 000 905 87 02 -- have not attempted to install; does it require programming? - Yellow "Malfunction" light with up arrow (Airmatic related, I presume -- still seems to operate fine; no sagging in rear axle, yet anyway -- hoping for a false positive)
I pulled a bunch of fuses; they all look fine. I didn't meter any relays, nor can I hear them when trying to troubleshoot alone from the driver seat... my cheapie OBD2 reader and Torque phone app don't provide any relevant info.
Anyway, I am completely reluctant/unwilling to bring it to the dealer at which I've had poor prior experiences. I am still in search of a reputable, quality service tech/shop that ideally specializes in Mercedes in the Montreal area, preferably anywhere between the West Island and the Ontario border.
Any advice?
Last edited by s212wagon; Jul 18, 2019 at 03:25 PM.
Senior Member
Joined: Jan 2012
Posts: 396
Likes: 15
From: Montreal Quebec
2016 C63S, 2012 ML350
I would go to the dealer concerning the active blind spot, it’s the blind spot sensors in the rear bumpers & there covered under an extended warranty program. I had them changed when I had my ‘12 E63 2yrs ago & just this spring on my wife’s ‘12 ML350.
Member
Joined: Oct 2006
Posts: 105
Likes: 1
From: Toronto, N.J
93 500e. 15 GLK 250
Sell it
I've run into a few electrical gremlins on my out-of-warranty 2014 S212 E-class wagon that seem to have all came up around the same time:
I pulled a bunch of fuses; they all look fine. I didn't meter any relays, nor can I hear them when trying to troubleshoot alone from the driver seat... my cheapie OBD2 reader and Torque phone app don't provide any relevant info.
Anyway, I am completely reluctant/unwilling to bring it to the dealer at which I've had poor prior experiences. I am still in search of a reputable, quality service tech/shop that ideally specializes in Mercedes in the Montreal area, preferably anywhere between the West Island and the Ontario border.
Any advice?
- Washer fluid won't pump to either the front or rear glass; front wipers still work, rear wiper does not function
- Rear wiper stuck out of base position; died out during use at 90 degree position; too stiff to move any further by hand
- "Active Blind Spot Assist Inoperative" & "PRE-SAFE Functions Limited See Operator’s Manual" messages
bought spare radar sensor off eBay, A 000 905 87 02 -- have not attempted to install; does it require programming? - Yellow "Malfunction" light with up arrow (Airmatic related, I presume -- still seems to operate fine; no sagging in rear axle, yet anyway -- hoping for a false positive)
I pulled a bunch of fuses; they all look fine. I didn't meter any relays, nor can I hear them when trying to troubleshoot alone from the driver seat... my cheapie OBD2 reader and Torque phone app don't provide any relevant info.
Anyway, I am completely reluctant/unwilling to bring it to the dealer at which I've had poor prior experiences. I am still in search of a reputable, quality service tech/shop that ideally specializes in Mercedes in the Montreal area, preferably anywhere between the West Island and the Ontario border.
Any advice?
Thread Starter
Newbie
Joined: Mar 2019
Posts: 5
Likes: 12
From: Montreal, Quebec
2014 E63 S AMG Wagon
You are correct, sir. The dealership replaced two radar sensors (A000905810427) and harness (A2125404400) at no charge. The service manager implied that this system is covered for up to 250,000 kms, which is terrific news. Woulda cost over a couple of grand easy with labour and taxes.
I replaced my own washer fluid pump for less than $30. Used a Febi/Bilstein pump and it took me 20 minutes to do.
Rear wiper benefited from a little silicon lube and gentle massaging to bring it back to life.
And my yellow airmatic malfunction light went away on its own.
Sorted. Thanks, crazy1eye.
I replaced my own washer fluid pump for less than $30. Used a Febi/Bilstein pump and it took me 20 minutes to do.
Rear wiper benefited from a little silicon lube and gentle massaging to bring it back to life.
And my yellow airmatic malfunction light went away on its own.
Sorted. Thanks, crazy1eye.
Last edited by s212wagon; Apr 13, 2020 at 12:53 PM.
Member
Joined: Mar 2019
Posts: 77
Likes: 7
2015 E250 4Matic
Is this a recall of some kind, the system has separate extended warranty?, I don't have issues now, but had my front radar replaced just before warranty expired and afraid it may happen again in 50k km due to corrosion
You are correct, sir. The dealership replaced two radar sensors (A000905810427) and harness (A2125404400) at no charge. The service manager implied that this system is covered for up to 250,000 kms, which is terrific news. Woulda cost over a couple of grand easy with labour and taxes.
I replaced my own washer fluid pump for less than $30. Used a Febi/Bilstein pump and it took me 20 minutes to do.
Rear wiper benefited from a little silicon lube and gentle massaging to bring it back to life.
And my yellow airmatic malfunction light went away on its own.
Sorted. Thanks, crazy1eye.
I replaced my own washer fluid pump for less than $30. Used a Febi/Bilstein pump and it took me 20 minutes to do.
Rear wiper benefited from a little silicon lube and gentle massaging to bring it back to life.
And my yellow airmatic malfunction light went away on its own.
Sorted. Thanks, crazy1eye.
Thread Starter
Newbie
Joined: Mar 2019
Posts: 5
Likes: 12
From: Montreal, Quebec
2014 E63 S AMG Wagon
Not a recall, but definitely an extended warranty. I went in for a steering column recall to replace the bolts on the steering gear and they did this at the same time.
The invoice reads, "While Perf. Recall / Blind Spot, Pre-Safe message came on. Cause: Corrosion at front right radar sensor and connector. 54 - Electrical system, equipment and instruments. 259 WP (2) 000-905-81-04-27 CAPTEUR RADAR (radar sensor) / (1) 212-540-44-00 JEU DE CABLE ELECTRIQUE (wiring harness) (N/C)"
Took a couple of days to get the sensors in stock, then they did the work at no charge. They gave me a free loaner (2020 GLC 300) as well. Car went in on a Wednesday, got it back on the Friday.
The invoice reads, "While Perf. Recall / Blind Spot, Pre-Safe message came on. Cause: Corrosion at front right radar sensor and connector. 54 - Electrical system, equipment and instruments. 259 WP (2) 000-905-81-04-27 CAPTEUR RADAR (radar sensor) / (1) 212-540-44-00 JEU DE CABLE ELECTRIQUE (wiring harness) (N/C)"
Took a couple of days to get the sensors in stock, then they did the work at no charge. They gave me a free loaner (2020 GLC 300) as well. Car went in on a Wednesday, got it back on the Friday.
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Junior Member
Joined: Jun 2019
Posts: 32
Likes: 13
From: Canada
03 G55 - 13' CLS550 - 90' 560SEC
Not a recall, but definitely an extended warranty. I went in for a steering column recall to replace the bolts on the steering gear and they did this at the same time.
The invoice reads, "While Perf. Recall / Blind Spot, Pre-Safe message came on. Cause: Corrosion at front right radar sensor and connector. 54 - Electrical system, equipment and instruments. 259 WP (2) 000-905-81-04-27 CAPTEUR RADAR (radar sensor) / (1) 212-540-44-00 JEU DE CABLE ELECTRIQUE (wiring harness) (N/C)"
Took a couple of days to get the sensors in stock, then they did the work at no charge. They gave me a free loaner (2020 GLC 300) as well. Car went in on a Wednesday, got it back on the Friday.
The invoice reads, "While Perf. Recall / Blind Spot, Pre-Safe message came on. Cause: Corrosion at front right radar sensor and connector. 54 - Electrical system, equipment and instruments. 259 WP (2) 000-905-81-04-27 CAPTEUR RADAR (radar sensor) / (1) 212-540-44-00 JEU DE CABLE ELECTRIQUE (wiring harness) (N/C)"
Took a couple of days to get the sensors in stock, then they did the work at no charge. They gave me a free loaner (2020 GLC 300) as well. Car went in on a Wednesday, got it back on the Friday.
Last edited by Delbert; Apr 20, 2020 at 07:48 PM.
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Thread Starter
Newbie
Joined: Mar 2019
Posts: 5
Likes: 12
From: Montreal, Quebec
2014 E63 S AMG Wagon
Is this limited to Quebec only? I am in Alberta and have replaced my left rear blind spot sensor and wiring harness and still have an inoperative blindspot monitoring system. Parts work fine in other cars so I'm unsure if it's a software thing. I have a 2013 CLS550 that is well out of warranty, I've never heard of this extended warranty. I also replaced the steering column a few months back with a used part, as my turn signals didn't work. My local dealer here said the "diag" would be a few hundred dollars to even bring it in... Looking forward to your responses @s212wagon @crazy1eye
I would also assume that your radar system components in the CLS would need to be the same as or similar to my generation's E-Class to qualify for this particular warranty. I did a quick spot-check on Mercedes-Benz-Shop.ca for the part numbers in a 2013 CLS and compared the radar sensors and harnesses to my car's and they do not appear to be the same. That doesn't mean they don't suffer from the same afflictions though.
2013 CLS: https://www.mercedes-benz-shop.ca/en...LJ9BB7DA087267
2014 E63: https://www.mercedes-benz-shop.ca/en...HH7GB4EA953460
You'll see the part numbers differ between cars if you drill into the bumpers category and inspect the electronics.
My suggestion is to call your local dealer's service department, and describe your issues and knowledge of a 250,000 km warranty in Canada on the W212 E-Class Distronic system. If you get stonewalled at one dealer, call another. Not all service advisers are created equally; in fact, most of them have been horrendous in my experience until this last one I lucked-out with. Best of luck to you!
Junior Member
Joined: Jun 2019
Posts: 32
Likes: 13
From: Canada
03 G55 - 13' CLS550 - 90' 560SEC
I couldn't tell you with certainly, though I suspect the warranty is set at the Mercedes Canada level, and available at all dealers nationwide.
I would also assume that your radar system components in the CLS would need to be the same as or similar to my generation's E-Class to qualify for this particular warranty. I did a quick spot-check on Mercedes-Benz-Shop.ca for the part numbers in a 2013 CLS and compared the radar sensors and harnesses to my car's and they do not appear to be the same. That doesn't mean they don't suffer from the same afflictions though.
2013 CLS: https://www.mercedes-benz-shop.ca/en...LJ9BB7DA087267
2014 E63: https://www.mercedes-benz-shop.ca/en...HH7GB4EA953460
You'll see the part numbers differ between cars if you drill into the bumpers category and inspect the electronics.
My suggestion is to call your local dealer's service department, and describe your issues and knowledge of a 250,000 km warranty in Canada on the W212 E-Class Distronic system. If you get stonewalled at one dealer, call another. Not all service advisers are created equally; in fact, most of them have been horrendous in my experience until this last one I lucked-out with. Best of luck to you!
I would also assume that your radar system components in the CLS would need to be the same as or similar to my generation's E-Class to qualify for this particular warranty. I did a quick spot-check on Mercedes-Benz-Shop.ca for the part numbers in a 2013 CLS and compared the radar sensors and harnesses to my car's and they do not appear to be the same. That doesn't mean they don't suffer from the same afflictions though.
2013 CLS: https://www.mercedes-benz-shop.ca/en...LJ9BB7DA087267
2014 E63: https://www.mercedes-benz-shop.ca/en...HH7GB4EA953460
You'll see the part numbers differ between cars if you drill into the bumpers category and inspect the electronics.
My suggestion is to call your local dealer's service department, and describe your issues and knowledge of a 250,000 km warranty in Canada on the W212 E-Class Distronic system. If you get stonewalled at one dealer, call another. Not all service advisers are created equally; in fact, most of them have been horrendous in my experience until this last one I lucked-out with. Best of luck to you!
Thread Starter
Newbie
Joined: Mar 2019
Posts: 5
Likes: 12
From: Montreal, Quebec
2014 E63 S AMG Wagon
Okay awesome, thanks for all the info it is much appreciated. Do you have any documentation from MB with any description of the warranty or it's reference codes? I couldn't find anything from my own research that I could use to show them, the dealer interaction I've had thus har has been pleasant so hopefully having some info going into it might make my life a bit easier. In regards to the part numbers, I'm not exactly sure if they are the same but the actual units themselves should be fairly similar I would assume. Same technology just applied at different angles and blind spots depending on vehicle right? One would assume so... Thanks again for your help.
And you're likely correct that the parts are similar. The fact that they have different part numbers though, likely indicates that they are different. Cars that share the same parts show the same part numbers, to my understanding--both on vehicle schematics, and the part numbers themselves. Hope this helps!
