AfterMarket Warranty / Dealer Service Question
Thread Starter
Newbie
Joined: Feb 2009
Posts: 1
Likes: 0
From: Los Angeles, CA
2003 CL 600
AfterMarket Warranty / Dealer Service Question
My car is currently in the dealership for an issue with the Trunk not opening up and the suction on the door not working properly.
I have an Easy Care Warranty and it requires me to pay $250.00 Deductible if the part is covered.
Dealership tells me that the part is covered but that (1) Hour of labor is not going to be covered.
I agree for them to replace the part and ill pay the extra (1) hour labor out of pocket. ($148.00)
Dealership finished the job, and calls me to tell me that the ""Diagnostics Fee"" [$350.00] is not covered by the Aftermarket Warranty, and this is after all is said and done.
Is there anyway to have the dealership waive the Diagnostics Fee, because they initially told me that the aftermarket warranty would cover it?
I have an Easy Care Warranty and it requires me to pay $250.00 Deductible if the part is covered.
Dealership tells me that the part is covered but that (1) Hour of labor is not going to be covered.
I agree for them to replace the part and ill pay the extra (1) hour labor out of pocket. ($148.00)
Dealership finished the job, and calls me to tell me that the ""Diagnostics Fee"" [$350.00] is not covered by the Aftermarket Warranty, and this is after all is said and done.
Is there anyway to have the dealership waive the Diagnostics Fee, because they initially told me that the aftermarket warranty would cover it?
Senior Member
Joined: Feb 2008
Posts: 442
Likes: 4
From: Berlin
W215/X164/C124
My car is currently in the dealership for an issue with the Trunk not opening up and the suction on the door not working properly.
I have an Easy Care Warranty and it requires me to pay $250.00 Deductible if the part is covered.
Dealership tells me that the part is covered but that (1) Hour of labor is not going to be covered.
I agree for them to replace the part and ill pay the extra (1) hour labor out of pocket. ($148.00)
Dealership finished the job, and calls me to tell me that the ""Diagnostics Fee"" [$350.00] is not covered by the Aftermarket Warranty, and this is after all is said and done.
Is there anyway to have the dealership waive the Diagnostics Fee, because they initially told me that the aftermarket warranty would cover it?
I have an Easy Care Warranty and it requires me to pay $250.00 Deductible if the part is covered.
Dealership tells me that the part is covered but that (1) Hour of labor is not going to be covered.
I agree for them to replace the part and ill pay the extra (1) hour labor out of pocket. ($148.00)
Dealership finished the job, and calls me to tell me that the ""Diagnostics Fee"" [$350.00] is not covered by the Aftermarket Warranty, and this is after all is said and done.
Is there anyway to have the dealership waive the Diagnostics Fee, because they initially told me that the aftermarket warranty would cover it?
if you bring in your car the MBstealer they always charge you for Diagnostics
does not matter if you know the problem, but if you know have warranty they will waive that fee. thats the it goes my friend
