CL-Class (W215) 2000-2006: CL 500, CL 600

Problem with CL500 Body

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Old Aug 9, 2003 | 01:04 AM
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Unhappy Problem with CL500 Body

I just picked up my April 2003 build CL500 Sport from my dealer. I just noticed today the plastic pillar is flush where it meets hood on the drivers side, but on the passenger side there is a noticable gap (not flush). When I press on the pillar, it makes a creaking sound, does anyone else have this? This is the outside pillar. Do I have a lemon?
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Old Aug 9, 2003 | 01:19 AM
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Here is the pillar that is flush

Here is the driver pillar, which is flush and makes no creaking sound when pressed upon.
Attached Thumbnails Problem with CL500 Body-cl500ok.jpg  
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Old Aug 9, 2003 | 01:19 AM
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This pillar is not flush

Here is the passenger pillar, which is not flush and makes a creaking sound when pressed upon. Is yours like this??
Attached Thumbnails Problem with CL500 Body-cl500gap.jpg  
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Old Aug 9, 2003 | 02:25 AM
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Both my pillars have about the same gap as one another. Both my pillars have a slight gap, definetly not as tight as your drivers side pillar. My passanger side gap at the front inner flange is a little tighter than the drivers side however.

No creaking sounds what so ever though.


How does the gap between the front quarter panels and the front bumper look on both sides ?
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Old Aug 9, 2003 | 02:30 AM
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Driver Side:
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Old Aug 9, 2003 | 02:30 AM
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Passenger Side:
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Old Aug 9, 2003 | 08:20 AM
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Thanks for the reply, here is the driver bumper. Am I being too picky or should I take this to my dealer?
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Old Aug 9, 2003 | 08:21 AM
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Here is the passenger side bumper.
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Old Aug 9, 2003 | 08:33 AM
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Drivers quarter panel.
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Old Aug 9, 2003 | 08:33 AM
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Passenger quarter panel.
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Old Aug 9, 2003 | 04:08 PM
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All the gaps/tolerances look good. I think the pillars are the only thing slightly out of whack and this may be totally normal. If it is not causing a problem (noises, binding, etc), DON'T worry about it. All the dealer could possibly do is make it worse.

By the way, that pillar is not plastic. It is steel.
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Old Aug 9, 2003 | 06:23 PM
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I went to the dealer today, they said the pillar was incorrectly installed at the factory. They will reinstall it correctly. Also the molding was underneath the pillar which should be outside it. When I go over bumps, or make turns I do hear a creaking sound from the pillar, the same noise I hear when I press against the pillar outside. Coming from a 745Li which was buyed back from BMW becasue of its numerous problems, I hope this is the last of my troubles. I appreciate your help.
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Old Aug 24, 2003 | 01:15 AM
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Any updates on the fix ?
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Old Aug 24, 2003 | 08:20 PM
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Update on fix

The fix went great, there are no creaking noises when pressed upon the pillar and it doesnt seem to be loose like before (good fit), they put on some sound dampening material on mounting holes. They reinstalled the pillar so now its slightly closer to the quarter panel. The rattling when going over bumps was from a loose window regulator which is fixed. Benzel Busch in North NJ was very helpful and they even waxed my car becasue they felt bad, great service.
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Old Aug 24, 2003 | 10:31 PM
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Good to hear. Glad its all fixed.
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