No more nav map updates for W216?
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MBWorld Fanatic!
Joined: Dec 2004
Posts: 3,063
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From: Tampa, FL
2005 S500 4-Matic, 1978 450SL
No more nav map updates for W216?
I had been informed by my dealership and also by one response from Mercedes Customer Assistance that there would be no map updates for the MY '10-1'13 W221 and the W216 NTG 3.5 systems.
After a month of trying for clarification, I did receive an updated response from Mercedes Customer Assistance today:
"I have confirmed with our product specialists that there is not a new update out for the NTG 3.5 systems, and we do not have knowledge of when an update will be released.
"Should you need to contact us via email in the future, please visit the www.MBUSA.com Contact Us page."
While that is a disappointing outcome, it does not seem to foreclose the possibility that another release could occur in the future. I suggest that MY 2010-2013 W221 (S-Class) and 2009-2014 W216 (CL Class) owners make such contact, and let them know of your interest in an update.
After a month of trying for clarification, I did receive an updated response from Mercedes Customer Assistance today:
"I have confirmed with our product specialists that there is not a new update out for the NTG 3.5 systems, and we do not have knowledge of when an update will be released.
"Should you need to contact us via email in the future, please visit the www.MBUSA.com Contact Us page."
While that is a disappointing outcome, it does not seem to foreclose the possibility that another release could occur in the future. I suggest that MY 2010-2013 W221 (S-Class) and 2009-2014 W216 (CL Class) owners make such contact, and let them know of your interest in an update.
Last edited by Skylaw; Sep 28, 2018 at 06:07 PM.
