ABC Failure
Junior Member
Joined: Sep 2014
Posts: 58
Likes: 1
2013 S63, 2018 S63 with Carbon Ceramic brakes
Car was repaired under CPO warranty but not without a fight. The SA wanted to charge me $490 to replace the drive belt and steam clean the engine as it was contaminated with ABC fluid. I said that said contamination was a direct result of the failure which was covered under warranty. He said belts are not covered under warranty.
Contacted MBUSA again and got the issue resolved. Unf^&*ing real.
Contacted MBUSA again and got the issue resolved. Unf^&*ing real.
Senior Member
Joined: Oct 2006
Posts: 261
Likes: 8
From: NorCal / Latin America
'72 Fleedwoot
What was burning? ABC fluid?
Your SA sucks. I would let him know the next time he makes a dumb ruling that you have to escalate, you plan to take it up with his GM and expect compensation for your time.
Your SA sucks. I would let him know the next time he makes a dumb ruling that you have to escalate, you plan to take it up with his GM and expect compensation for your time.
Thread Starter
MBWorld Fanatic!
Joined: Mar 2005
Posts: 1,032
Likes: 77
From: Wash. D.C.
'20 S63
Mercedes-Benz USA,LLC
One Mercedes Drive
Montvale,NJ 07645
Phone
800)367-6372
Last edited by xabo; Sep 7, 2015 at 10:38 AM.
Thread Starter
MBWorld Fanatic!
Joined: Mar 2005
Posts: 1,032
Likes: 77
From: Wash. D.C.
'20 S63
Newbie
Joined: Jun 2015
Posts: 4
Likes: 1
From: Maryland
CL55 AMG
Which dealership did you go to? I have a ABC issue now on my 2002 cl55 and I want to take it to someone like the shop foreman you referred to that knows his stuff. My only thing is I KNOW the dealer will try to rape me with the price to fix
Junior Member
Joined: Jul 2012
Posts: 66
Likes: 0
From: Cape Canaveral, Fl
1999 S500 Grand Edition
If you are not covered by a warranty, check out these guys for struts vice Mercedes OEM............
https://www.arnottindustries.com/par...ENZ_yid18.html
Good Luck,
Mark
https://www.arnottindustries.com/par...ENZ_yid18.html
Good Luck,
Mark
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