GoodBeach

I am getting miffed by delays for parts. My vehicle is at dealer and they examined it on Tuesday and I assume ordered a new relay and trunk latch that were supposed to be there Thursday. Friday I call and parts still not in and my car is still gone. Earlier, last month it took 4 days to get plugs.

Is this reasonable or is the dealer or regional supplier below par?

eaks

I have encountered issues with mercedes parts as well. I ordered parts and was told they would be a week. 2 weeks later I get a call saying they cant get the parts. I also have found a bit of a delay on some other parts I have ordered of around a week (these parts needed to come from Germany)..

V12TTenthusiast

If it's a part at one of the 3 warehouses then about a week, but if its Germany it can be from 2 weeks to months depending on the part. Now you may ask why months? I was talking to the parts guy a few months ago about some parts I ordered that needed 2 weeks from Germany to ship, but one owner bought a brand new 2013 S Class W222 when they first came out. A month later a rock went right through his windshield. He had to wait 4 months for a replacement windshield cause MB didn't have any spares as they were fitting all of them on the assembly line. As a result they had to give him a loaner car for that period cause you wouldn't want to **** off an S Class customer who paid for full options just to wait 4 months for a part.

Dr Matt

Ok guys, I'm in Alaske so parts should make it ANYWHERE else quicker than here. Yea I have a hook up at the dealership, but still..... Everything I order gets here in 48-72 hours. The only exception is parts not in the USA that have to come from Germany. Those can take 2 weeks or more. If your dealer is treating you right, parts in the us are never more than 2 days away.

biker349

if they order the parts before 10a.m. they usually get them the next day if in the fl. warehouse. if they have to get it from n.j. about 1 week, if from germany 2 weeks. i'm in fl.