CLE Class Coupe (C236) & Cabrio (A236) 2023-

Garage Door Opener Problem

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Old Dec 18, 2024 | 11:33 AM
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Garage Door Opener Problem

So I programmed one of the mirror buttons to open my garage door. I have an old single-code garage door opener and programming the car couldn't have been easier. I've used it dozens of times and it works fine, however, when I have a passenger in the car it does not work. It's the weirdest thing. When it happened the first time, I just thought it was a fluke, but it's happened three times now. I come home, hit the button, and nothing happens. I had my wife get out of the car and tried it again, still nothing. Does anybody have any idea why it's doing this and how I make it work correctly?
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Old Dec 18, 2024 | 11:40 AM
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Is it always the same passenger? Anything they carry that could interfere with the signal?
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Old Dec 18, 2024 | 11:46 AM
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Originally Posted by superswiss
Is it always the same passenger? Anything they carry that could interfere with the signal?
It was my wife all three times, but I can't imagine what she could have on/with her that would interfere with the signal. I'm not even sure she had her purse with her, but even if she did, it wouldn't have anything in it that would block the signal. A cell phone, a wallet, and some other random junk in there. She does have an AirTag in her purse, maybe it's that, but I can't imagine that block the garage door signal, which is what, RF ?
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Old Dec 18, 2024 | 12:12 PM
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Originally Posted by DV8Cellars
It was my wife all three times, but I can't imagine what she could have on/with her that would interfere with the signal. I'm not even sure she had her purse with her, but even if she did, it wouldn't have anything in it that would block the signal. A cell phone, a wallet, and some other random junk in there. She does have an AirTag in her purse, maybe it's that, but I can't imagine that block the garage door signal, which is what, RF ?
An AirTag shouldn't technically interfere. AirTags operate at 2.4 Ghz for their Bluetooth signal and between 3.1-10.6 GHz for the UWB signal for precision finding. Similarly, cell phones operate at 2.4 GHz for Wi-Fi and Bluetooth and between ~800 Mhz and ~2.2 Ghz depending on the carrier for LTE. Homelink operates between 288 and 433 Mhz, so those bands are far apart technically, but I wouldn't rule out that such a very old GDO could potentially have issues. Any unusual metal parts on or in her?

Best approach finding the culprit is process of elimination. No, I'm not suggesting to have your wife whacked . Have her leave her purse etc. in the house or have somebody else ride with you to see if it's the presence of a passenger in the seat triggering an odd bug, or indeed something or someone interfering with the signal. The human body itself also interferes. The Homelink frequency range is right in the sweet spot of where the human body is most efficient at absorbing radio signals. You may have experienced in the past with transistor radios receiving static if you touch the antenna or even got near to it. Potentially a static charge from a piece of clothing could also interfere.

Last edited by superswiss; Dec 18, 2024 at 12:14 PM.
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Old Dec 18, 2024 | 12:51 PM
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One more thought. It might likely come down to getting a new modern GDO with rolling codes. It's possible that the antenna and receiver circuit in yours has degraded to the point that it doesn't take much for the signal not to be strong enough anymore to reach it. Something as simple as another human body absorbing some of the signal could be enough for it to fail.
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Old Dec 18, 2024 | 01:26 PM
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I guess that or go old school and bring the clicker to the vehicle and open it in a traditional way. Which in a way stinks after all homelink isn't standard and something you pay for, not getting money's worth then.
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Old Dec 18, 2024 | 01:32 PM
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Or a smart garage opener that can be retrofitted and allows opening/closing the garage from one's smartphone or with Hey Mercedes if it's a myQ.




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Old Dec 18, 2024 | 02:53 PM
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Originally Posted by superswiss
Or a smart garage opener that can be retrofitted and allows opening/closing the garage from one's smartphone or with Hey Mercedes if it's a myQ.

https://cimg7.ibsrv.net/gimg/www.mbw...e010bc060d.jpg

https://cimg8.ibsrv.net/gimg/www.mbw...ff57c698f3.jpg
That's better.
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Old Dec 18, 2024 | 04:59 PM
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Did she have her car key with her in the car? I know with a lot of these modern cars that many functions are specific to the current driver and switch when there is another driver. If my wife gets to the door of our X5 first, everything from the seat and mirror positions to the audio system and interior lighting colors change to her settings.
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Old Dec 18, 2024 | 05:04 PM
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Originally Posted by superswiss
Or a smart garage opener that can be retrofitted and allows opening/closing the garage from one's smartphone or with Hey Mercedes if it's a myQ.
My garage door opener is older than cavemen apparently and so the MyQ won't work with it but the Meross one should work.

Originally Posted by at t 2d
Did she have her car key with her in the car? I know with a lot of these modern cars that many functions are specific to the current driver and switch when there is another driver. If my wife gets to the door of our X5 first, everything from the seat and mirror positions to the audio system and interior lighting colors change to her settings.
She has never driven my car, yet anyway, so she did not have the Mercedes key on her, but I know what you are talking about, I think her Q5 is like that with the different keys.

On another note, I tried opening the garage with the buttons I set on her Q5, with both of us in the car, and it works... Next I'm gonna try a couple scenarios in the Mercedes.
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Old Dec 18, 2024 | 05:36 PM
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[QUOTE=DV8Cellars;9082640]My garage door opener is older than cavemen apparently and so the MyQ won't work with it but the Meross one should work.

I have the Meross unit. It was an inexpensive (Amazon) simple install and it works flawlessly with my 25 year old garage door opener. 95% of the time I am in my car I use the button on the rearview mirror. My main use case for the Meross is for when I am not in my car and I'm outside and want to open or close the garage door. For example, if I go for a walk or a friend picks me up as it is easier for us to enter the house through the garage door. I just tell my iPhone or Apple Watch, "Hey Siri, open/close the garage door." And it works with CarPlay, too.

Last edited by beechcamp; Dec 18, 2024 at 05:39 PM.
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Old Dec 18, 2024 | 07:51 PM
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Originally Posted by beechcamp
I have the Meross unit. It was an inexpensive (Amazon) simple install and it works flawlessly with my 25 year old garage door opener. 95% of the time I am in my car I use the button on the rearview mirror. My main use case for the Meross is for when I am not in my car and I'm outside and want to open or close the garage door. For example, if I go for a walk or a friend picks me up as it is easier for us to enter the house through the garage door. I just tell my iPhone or Apple Watch, "Hey Siri, open/close the garage door." And it works with CarPlay, too.
Yes, that and for automations. I have both the Meross, different unit than the one I posted, they have two. The one I have supports up to three garage doors, and the myQ. I have a more comprehensive smart home controlled via Apple Homekit, so the Meross handles the Homekit side. MyQ doesn't natively support Homekit and the open source platform I used to use no longer works, because Chamberlain is actively blocking all unsanctioned third-party systems from accessing their API, but I kept myQ as a backup, for Amazon In-Garage delivery and it integrates with my Ring Home Security system. I also have smart locks on all doors, so when I leave the house I only need to tap one button on my phone to automatically close the garage, lock all the doors and arm the security system. Then when I come home, again I tap a button to automatically open the garage, unlock the door to the house and disarm the security system. I also have NFC tags outside the garage and doors, so alternatively I can just tap my phone and as a backup in case power or the Internet goes out, the locks are battery operated and have a keypad, and the security system has a backup battery and cellular connection. I don't carry keys anymore other than the car fob if I leave by car. It's so nice. Just went to the gym, which is within walking distance and all I have to carry is my phone to get in and out of my house and get access to the gym.

Last edited by superswiss; Dec 18, 2024 at 07:52 PM.
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Old Dec 19, 2024 | 08:27 AM
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Upon further review, it appears that even the Meross unit requires the garage door opener to have a "Learn button" and it appears that my opener is so old, it doesn't have a learn button. So that's not going to work for me, I will probably just get a new garage door opener sometime soon.

HOWEVER...... The problem doesn't appear to be with my garage door opener, it appears to be some sort of weird thing with the car. Because, I went out last night, with the wife in the car, pulled the car out of the garage, wife got in, and it worked, the garage closed. BUT, when I returned home, I pulled into the driveway, where it works every time when it's just me in the car, and IT DID NOT WORK. The button on the rear view mirror didn't work, AND, I brought the actual garage door opener with me, that did not work either. My wife got out of the car and went into the house to open the garage for me and even with her not only not in the car but nowhere near the car, nothing opened the garage except the hard wired button inside the garage. And like I said in my last post, the button in my wifes Q5 works fine with both of us in the Q5...

So what could be happening?

I'm going to play around with this today and see if I can figuere something out, this is really frustrating.
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Old Dec 19, 2024 | 10:46 AM
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Originally Posted by DV8Cellars
Upon further review, it appears that even the Meross unit requires the garage door opener to have a "Learn button" and it appears that my opener is so old, it doesn't have a learn button. So that's not going to work for me, I will probably just get a new garage door opener sometime soon.

HOWEVER...... The problem doesn't appear to be with my garage door opener, it appears to be some sort of weird thing with the car. Because, I went out last night, with the wife in the car, pulled the car out of the garage, wife got in, and it worked, the garage closed. BUT, when I returned home, I pulled into the driveway, where it works every time when it's just me in the car, and IT DID NOT WORK. The button on the rear view mirror didn't work, AND, I brought the actual garage door opener with me, that did not work either. My wife got out of the car and went into the house to open the garage for me and even with her not only not in the car but nowhere near the car, nothing opened the garage except the hard wired button inside the garage. And like I said in my last post, the button in my wifes Q5 works fine with both of us in the Q5...

So what could be happening?

I'm going to play around with this today and see if I can figuere something out, this is really frustrating.
Try relearning it try learning other 2 buttons.
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Old Dec 19, 2024 | 11:47 AM
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Originally Posted by W205C43PFL
Try relearning it try learning other 2 buttons.
I did that already. I programmed the 2nd button, so button 1 and 2 both open the garage door, when it's just me in the car. But still, the physical remote didn't open the door when my wife was in the car, and like I said, it still didn't work after she was out of the car and nowhere near the car or the door. It's just weird.
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Old Dec 19, 2024 | 01:22 PM
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Originally Posted by DV8Cellars
Upon further review, it appears that even the Meross unit requires the garage door opener to have a "Learn button" and it appears that my opener is so old, it doesn't have a learn button. So that's not going to work for me, I will probably just get a new garage door opener sometime soon.

HOWEVER...... The problem doesn't appear to be with my garage door opener, it appears to be some sort of weird thing with the car. Because, I went out last night, with the wife in the car, pulled the car out of the garage, wife got in, and it worked, the garage closed. BUT, when I returned home, I pulled into the driveway, where it works every time when it's just me in the car, and IT DID NOT WORK. The button on the rear view mirror didn't work, AND, I brought the actual garage door opener with me, that did not work either. My wife got out of the car and went into the house to open the garage for me and even with her not only not in the car but nowhere near the car, nothing opened the garage except the hard wired button inside the garage. And like I said in my last post, the button in my wifes Q5 works fine with both of us in the Q5...

So what could be happening?

I'm going to play around with this today and see if I can figuere something out, this is really frustrating.
The Meross does not need a learn button. It hardwires to the dry contacts of the GDO. Their website is a bit confusing on that part. Newer GDOs that use the new Security+ 2.0 Homelink protocol need an adapter to work with Meross and that adapter is what has to be programmed via the learn button. The Meross actually works best with older GDOs. It wires to the same contacts as the button on your garage wall.

Your observed behavior is definitely strange. Now that you are saying your clicker didn't work, either, I have another thought. When was the last time you put in a fresh battery? I ran into this in the past. If the battery is too weak in the clicker, then it either doesn't program or doesn't program correctly. Repeat everything with a fresh battery.
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Old Dec 19, 2024 | 01:28 PM
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Originally Posted by superswiss
The Meross does not need a learn button. It hardwires to the dry contacts of the GDO. Their website is a bit confusing on that part. Newer GDOs that use the new Security+ 2.0 Homelink protocol need an adapter to work with Meross and that adapter is what has to be programmed via the learn button. The Meross actually works best with older GDOs. It wires to the same contacts as the button on your garage wall.

Your observed behavior is definitely strange. Now that you are saying your clicker didn't work, either, I have another thought. When was the last time you put in a fresh battery? I ran into this in the past. If the battery is too weak in the clicker, then it either doesn't program or doesn't program correctly. Repeat everything with a fresh battery.
Oh, that is good to know about the Meross, thank you! I will probably buy one. I am considering just getting a new opener with all the bells and whistles, not sure.

As far as the remote, it's got a fresh battery, so that's not it.
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Old Dec 19, 2024 | 01:50 PM
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Originally Posted by DV8Cellars
Oh, that is good to know about the Meross, thank you! I will probably buy one. I am considering just getting a new opener with all the bells and whistles, not sure.

As far as the remote, it's got a fresh battery, so that's not it.
Yeah, probably time to get a new opener. Rolling codes replaced fixed code openers in the mid nineties, so yours must be over 30 years old.
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Old Dec 19, 2024 | 04:14 PM
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Originally Posted by DV8Cellars
I did that already. I programmed the 2nd button, so button 1 and 2 both open the garage door, when it's just me in the car. But still, the physical remote didn't open the door when my wife was in the car, and like I said, it still didn't work after she was out of the car and nowhere near the car or the door. It's just weird.
I see, never mind.
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Old Dec 19, 2024 | 06:38 PM
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Get the Tailwind device over the meross. You can get a sensor for your car and it auto opens and closes when you enter/exit.
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Old Dec 20, 2024 | 07:36 AM
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Originally Posted by Cherk947
Get the Tailwind device over the meross. You can get a sensor for your car and it auto opens and closes when you enter/exit.
Interesting. Seems pretty cool, but what if you don't want the garage door to open when you get home? And how long does it take for it to close the door when you leave?
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Old Dec 20, 2024 | 09:27 AM
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I guess you would have to turn off the fob if you have an iPhone. Android it works by the phone. For closing you set a distance away from your home in the app and if you car is beyond that it shuts. It is really for if you forgot to shut the door when you leave but you can use it as automation if you want. I had the Meross and I found I had to reboot it more than I wanted to plus it does not have the automation part. Ratego is another one people like if you have Home Assistant. Tailwind is Apple HomeKit out of the box.

Originally Posted by DV8Cellars
Interesting. Seems pretty cool, but what if you don't want the garage door to open when you get home? And how long does it take for it to close the door when you leave?
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Old Dec 20, 2024 | 10:48 AM
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Originally Posted by DV8Cellars
Interesting. Seems pretty cool, but what if you don't want the garage door to open when you get home? And how long does it take for it to close the door when you leave?
Originally Posted by Cherk947
I guess you would have to turn off the fob if you have an iPhone. Android it works by the phone. For closing you set a distance away from your home in the app and if you car is beyond that it shuts. It is really for if you forgot to shut the door when you leave but you can use it as automation if you want. I had the Meross and I found I had to reboot it more than I wanted to plus it does not have the automation part. Ratego is another one people like if you have Home Assistant. Tailwind is Apple HomeKit out of the box.
Yeah, I found that most of the time I don't want my garage to open automatically as I pull up and as for forgetting to close it, the Meross has an automatic close feature. I have mine set to 10 minutes, and automations can all be done via Homekit. As for stability, Meross had issues in the past with their firmware. That was before I bought mine. This is all fixed now. Never have to reboot it. Stable as a rock.

Last edited by superswiss; Dec 20, 2024 at 10:49 AM.
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Old Dec 27, 2024 | 09:40 AM
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I ended up getting the Meross, I installed it and added it to HomeKit and right after that it worked. Then later that day I tried asking Siri to open the garage door, No Response. So now, throughout the day, I look on HomeKit and sometimes it says No Rsponse, sometimes it says the garage door is closed. I also have an Ecobee Thermostat and it also frequently shows No Response. The garage door opener works on the Meross app and the thermostat works on the Ecobee app. I don't see any issues with the Wi-Fi either...

I'm still having the same issues with the regular garage remote and the car buttons when there's another person in the car, but the Meross app works when another person is in the car because it's triggering the door via wifi and not the radio signal, but again, the HomeKit app seems un-reliable.
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Old Dec 27, 2024 | 09:46 AM
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Originally Posted by DV8Cellars
I ended up getting the Meross, I installed it and added it to HomeKit and right after that it worked. Then later that day I tried asking Siri to open the garage door, No Response. So now, throughout the day, I look on HomeKit and sometimes it says No Rsponse, sometimes it says the garage door is closed. I also have an Ecobee Thermostat and it also frequently shows No Response. The garage door opener works on the Meross app and the thermostat works on the Ecobee app. I don't see any issues with the Wi-Fi either...

I'm still having the same issues with the regular garage remote and the car buttons when there's another person in the car, but the Meross app works when another person is in the car because it's triggering the door via wifi and not the radio signal, but again, the HomeKit app seems un-reliable.
Unless you have at least one HomeKit hub on your network (Apple TV or Home Pod) and upgrade to the new HomeKit architecture, then HomeKit can be flaky. For example w/o a hub, you can't control your HomeKit devices from your phone, unless your phone is connected to your home's Wi-Fi network. A hub is required for the remote control and automation features.

https://support.apple.com/en-us/102557

https://support.apple.com/en-us/102287

Last edited by superswiss; Dec 27, 2024 at 09:55 AM.
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