Dealer will not acknowledge noisy seals
#1
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Join Date: Mar 2005
Location: Los Angeles, CA
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'05 CLK500 & '05 C230
Dealer will not acknowledge noisy seals
So, I finally got fed up with the noisy window seals and decided to take the car in to have it fixed (TSB P-00-45-77). The dealer simply will not acknowledge the problem, claiming they cannot reproduce it. Has anyone else run into this? I would imagine those of you who have had this problem can attest to it being extremely noticeable and annoying. I find it hard to believe they cannot hear it. The creaking in this car is the worst I've heard in any car, short of a convertible.
What is my recourse here?
What is my recourse here?
#4
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Drive with a shop foreman or give them permission to perform an extended test drive to allow more time to duplicate noise, but the best thing would be to drive with them to demostrate it to them.