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PROBLEMS WITH MB ONLINE PARTS

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Old Jun 3, 2011 | 06:07 AM
  #1  
jmvpmd's Avatar
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Joined: Oct 2010
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From: Mendoza, Argentina
CLK 320 2005
PROBLEMS WITH MB ONLINE PARTS

Few days ago I bought online two Xenon Control Modules from MB Online parts for my CLK. My Bank has confirmed that the operation was done and that the cost of the parts was charged to my account. However the parts have not been received and my e-mails to MB Online get no reply.
Have any of you people have had any similar problem ?
Would you please recommend a course of action?
Thank you very much
Mike
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Old Jun 3, 2011 | 06:10 AM
  #2  
dynomite05's Avatar
Out Of Control!!
 
Joined: Apr 2008
Posts: 10,275
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From: Jerzy
04 CLK 320 > CLK32K
Try contacting them by phone. I have never ordered from them.

Just noticed you're in Argentina and they are based in NJ. It should take more than a couple days to ship.

Last edited by dynomite05; Jun 3, 2011 at 07:52 AM.
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Old Jun 5, 2011 | 05:33 PM
  #3  
jmvpmd's Avatar
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Joined: Oct 2010
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From: Mendoza, Argentina
CLK 320 2005
Quite misteriously (?) MB Online Parts decided that they could not ship the parts to Miami or to a good friend who resides there. And that after the parts where bought online and charged to my credit card !. Why is that? I really don´t know. They say now that will refund the money, which of course is fair. But I can not understand what happened nor their business ethics.

Do any of you chaps know of any good and reliable site online where I could buy the xenon control modules I need for my CLK?

I will be grateful for the details.

Mike

Last edited by jmvpmd; Jun 5, 2011 at 05:37 PM.
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Old Jun 5, 2011 | 06:09 PM
  #4  
mikata's Avatar
MBWorld Fanatic!
 
Joined: Jul 2010
Posts: 1,595
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From: Sweden
Mercedes CLK 320 W209
Try parts.com
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Old Jan 7, 2013 | 07:23 PM
  #5  
SeattleMB's Avatar
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Joined: Jan 2013
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GL450
MBONLINEPARTS

Should have read your post first. Received incompatible roof crossbars and ski carriers. Absolutely no reply to my e-mails.
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Old Apr 30, 2013 | 11:59 AM
  #6  
casaleo's Avatar
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2011 E3504-MATIC
Sorry to hear, but I have been using MB OnLine Parts on many occasions and had a good experience.
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