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Remote Window operation issue need help please!!

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Old Aug 15, 2011 | 02:07 PM
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ludwig14's Avatar
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2016 C63s
Cool Remote Window operation issue need help please!!

Guys,

My key is no longer able to take the windows up or down. I took it to the shop and they said it might be the RF receiver on the door. The only reason I'm doubting it is because the key it self isn't able to either... Should I check anything else? We tried to reset but it didn't work.

THANKS IN ADVANCED!!
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Old Aug 15, 2011 | 03:40 PM
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2004 clk 320
The sensors in the doors do not control the window ability in the key. Does your key still unlock your car from a distance?
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Old Aug 17, 2011 | 05:09 PM
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2016 C63s
The key locks and unlocks the doors and truck. However the windows are the issue
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Old Aug 17, 2011 | 07:44 PM
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2011 E550 Sedan
I had the same issue and I changed the IR receiver on the door and it worked
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Old Aug 18, 2011 | 10:59 AM
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Thanks Ahmad!
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Old Aug 19, 2011 | 08:56 PM
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The convenience open feature for the windows uses IR signaling, not RF, so being able to unlock the doors with the SmartKey only means that the RF transmitter is working. You must have line-of-sight between the IR transmitter on the SmartKey and the IR sensor on the door handle and it only works from about 5 feet away. Dirty IR sensors can cause problems, as can a weak batter in the SmartKey. Also, the sensors in the sensors in the door handles do sometimes go bad. Try using the passenger side door handle sensor. if that works, then it could be a problem with the driver's door sensor. If not, try replacing the batteries in the SmartKey.
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