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how, exactly, do you turn off Tele Aid via MB Star DAS ?

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how, exactly, do you turn off Tele Aid via MB Star DAS ?

 
Old 11-24-2013, 01:43 PM
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2007 clk 550
how, exactly, do you turn off Tele Aid via MB Star DAS ?

Hi. on my 2007 CLK 550. I saw a DTB showing how to do it, but the menus it says to go into, don't exactly match what i see in DAS on my car. Also, half way into the instrument cluster control module menus, it asks me if I have code K12? I have no idea what this is, so i don't know if i have it.

Also, If i want to change something (like the cell phone/ipod) from 'Present' to 'not present' Do I change it then click that button labled 'Writing code'?

Any help is appreciated.
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Old 11-24-2013, 06:04 PM
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I guess my first question is why do you want to turn it off? DO you have an error message? If not, I'd just leave it alone. If you do want to turn it off, you deactivate it in the telematics sections. And yes, when you change an adaptation or setting, you must write the coding to the module. Once it is disabled, you will likely see some error son the MFD, which just need to be cleared once in SDS, and that should fix it.
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Old 11-24-2013, 06:15 PM
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2007 clk 550
Thx. i want to turn it off to get rid of that "Tele Aid inoperative message".
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Old 11-24-2013, 07:58 PM
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If you are getting that message, it means something is not functioning properly. A common failure is the secondary antenna in the rear bumper (easily damaged in a read-end bump). Have you tried just clearing the error (both in the Teleaid system and the ICM?)
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Old 11-24-2013, 08:09 PM
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2007 clk 550
I don't think anything is damaged. I just don't pay the fee to subscribe to Tele Aid. I'm trying to implement DTB P-B-82.95/636, listed here:

http://www.justanswer.com/mercedes/2...-2004-car.html

But the menus don't match up with my car (a 2007 CLK 550). For example, I don't have:

Messages from the emergency call system are displayed in instrument cluster

listed under:

Troubleshooting by means of complaints or symptoms
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Old 11-25-2013, 09:45 PM
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Yes, that is for the pre-facelift system and analog TeleAid. The digital system is different. And you should get no messages like this unless something. I am not subccribed on my 2007 CLK550 and have no messages. I would start by checking for any stored error codes in the TeleAid system - that may give you a clue as to what is wrong and causing the fault.
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Old 11-28-2013, 11:09 AM
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2007 clk 550
Ok Thx. i checked the Instrument cluster event logs and I got current/stored code:

B1116 Fault in CAN communications with Telematics unit

Any suggestions appreciated.

That saud, I would be fine with telling the instrument cluster that Telematics is 'Not Present', but I couldn't see the option Telematics in the instrument cluster control unit adaptions. i looked elsewhere as well. So that's another odd thing. The only other thing I noticed was that the National coding for the instrument cluster was not set. I'm in the USA and that was one of the choices, but I didn't set it.
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Old 11-29-2013, 12:58 PM
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If you go double-click on the error in SDS, it will guide you through some diagnostic steps. I took a look at this in simulation mode and the first thing it says to do is check and erase all codes on all CAN bus devices, then see if the error recurs. I'd start there.
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Old 11-30-2013, 01:56 PM
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2007 clk 550
Thanks. Did the quick test and found and fixed a couple of minor faults/events: SR not initialized (pull SR switch up, hold for a couple of secs). Alarm (H3/1) cable problem (remove front right fendor, clean alarm siren contacts, now it chirps, where it didn't before). After all that: still got the CAN bus error (after clearing it multiple times) for Telematics unit. i also removed the Telematics control module and checked to connectors there.
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Old 11-30-2013, 10:10 PM
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Well, it sounds like wither a bad telematics control unit or bad wiring to it. In that case, I guess I'd disable it, but, if the unit is defective, you might not even be ale to do that.
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Old 12-07-2013, 02:00 PM
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2007 clk 550
So trying to disable it and no luck. I found three different places to do that: Instrument cluster, Radio Parameters, and Air bag control unit. If i disable it in the first two, I still get the error. if I also disable it in the air bag, I then also get get an error in the airbag control module that says that the crash coding for the telephone N123 module is incorrect.
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Old 12-07-2013, 03:02 PM
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My understanding is that the two places you need to disable it are int he MOST (radio) settings and the instrument cluster. If you are still getting the error, then I think you have a defective telematics control unit and you aren't going to be able to get rid of the error until you fix it. Maybe you can find a used one?
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Old 12-08-2013, 04:42 PM
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2007 clk 550
still trying to disable it, as i believe (who knows if I'm right) i should be able to, even if the unit(s) is defective, since it's the other control modules that look for it. I was able to get around the airbag error by completely/physically disconnecting the telematics units (N123/1 and N123/4). i even rerouted the fiber MOST cables around the telephone unit. If they are hardwired in, the air bag control module seems to detect them and complain, even if i code it as "not present". But, i still get the error on the instrument cluster. So, current situation is: both N123/1 and N123/4 are completely/physically removed from the car (MOST doesn't even see it and doesn't complain). Set as "not present" in instrument cluster, radio parameters, and airbag control unit (those are the only places I could find the telematics/telephone option). no other control unit has faults, but I still get the SOS Tele aid inoperative message on the IC display. Quick test of all faults/events shows only two in the whole car: the informational event (not fault) under IC, of unable to communicate via CAN to telematics platform (who knows why it's trying), and one informational message from the Upper Control Panel (UCP). but when i go in there, there's no option for events, jsut faults, and there are no faults there.
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Old 12-08-2013, 10:59 PM
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The UCP talks via CAN, so I wonder if that is the culprit - maybe the SOS button in the UCP is the point of failure? The MOST fiber connection to the telematics control unit is basically so it can display messages on the radio screen and control the audio. Everything else (knowing airbags are delpoyed, call buttons, etc.) are via CAN.
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Old 02-28-2017, 06:31 PM
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Pardon me for bringing up an old thread, but the original question was never answered.

The title of this thread is "how, exactly, do you turn off Tele Aid via MB Star DAS ?"

My wife has been driving a 2004 SL55 AMG since 2005. She has put up with this same nuisance for 12 years because she loves the car so much. Alas, it has 90K miles on it and I finally talked her into buying a new replacement car.

While trying to sell this SL55, only asking $16K, people are completely turned off by the SOS Telematics displayed in front of them on the display. Long story short, the telephone had been ripped out of the center console before we bought the car in 2005. We cannot get rid of the red light near the rear view mirror or the SOS on the display. The dealership wants $thousands$ to repair the telephone module, which is of no use anyway because it is an outdated system.

I have become convinced there is nobody with enough knowledge about use of the Star DAS to help us disable this antequated system. The only thing most people are interested in is how to lower their car to look cool.

Last edited by grizfish; 02-28-2017 at 06:38 PM.
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Old 02-28-2017, 10:44 PM
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I recall someone once posting specific instructions in a forum for a specific car. It was not that difficult, but it involves adaptations of various modules. SOS messages can be disables on the cluster, so at least that would go away.
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Old 03-27-2017, 09:20 PM
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the only answer i found was to pay the stealership blood money to disable tele aid
ergo i do not feel bad getting lots of car washes....
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Old 03-27-2017, 09:46 PM
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Yes, it's definitely going to require SDS (Star Diagnosis) to do this, but anyone with it should be able to do this. Many indys and even a few of us "enthusiasts" have SDS.
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Old 11-04-2017, 07:45 PM
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found here... http://www.mercedesmedic.com/teleaid...s-bnez-solved/

Using Star Diagnostic you will need to change TeleAid coding from PRESENT to NOT PRESENT. By using these instructions you understand that TeleAid will not be available in case of an emergency.
  • Model 203, 209, 210 C CLK E Class: In Star Diagnosis:Control Units –> Information and communication –> ICM – Instrument cluster with maintenance interval display –> Troubleshooting by means of complaints or symptoms –> Messages from the emergency call system are displayed in the instrument cluster.
  • Model 211 E Class: In Star Diagnosis: Control Units –> Body –> CGW (Central Gateway) –> Control Unit Adaptations –> Read Coding and Change if Necessary –> Telecommunications –> Telematics Service “Tele Aid” in combination with MOST technology.
  • Model 220 S Class: In Star Diagnosis, please navigate through the following menus: Control Units –> Information and communication –> ICM – Instrument cluster with maintenance interval display –> Control unit adaptations –> Variant Coding –> Special Equipment –> TELE AID or E-Call
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Old 05-31-2019, 04:39 AM
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This is an old post but I want to add that after you do the steps above you need to go into the air bag module, delete the codes and change the tele-aid status to not installed. I believe it was under Adaptations to show it not installed.
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Old 05-31-2019, 12:53 PM
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Originally Posted by BMWDR View Post
This is an old post but I want to add that after you do the steps above you need to go into the air bag module, delete the codes and change the tele-aid status to not installed. I believe it was under Adaptations to show it not installed.
I think that this will work only if you remove Tele-Aid module completely, otherwise you'll see something like "wrong coding" error.
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