my first warranty work and I GOT DENIED!!
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Originally posted by AMG BRED
well i went back to the dealer, but this time i want to my salesperson and the general manager there and pretty much raised hell saying i bought x amount of cars from you guys and dropped x amount of cash here.. and i can't even get good service.. i told 'em to get mbusa on the phone for me.. the general manager went and talked to the service dept. and told me to take my car back there and they will work on it right away.. he also told me that if i have any further problems with them, i should report to the manager directly and sort things out. so i got a new changer and a free oil change out of it
well i went back to the dealer, but this time i want to my salesperson and the general manager there and pretty much raised hell saying i bought x amount of cars from you guys and dropped x amount of cash here.. and i can't even get good service.. i told 'em to get mbusa on the phone for me.. the general manager went and talked to the service dept. and told me to take my car back there and they will work on it right away.. he also told me that if i have any further problems with them, i should report to the manager directly and sort things out. so i got a new changer and a free oil change out of it
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Joined: Jan 2002
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You should grab a case of Heineken and send it to the General Manager. I bet he would be extremely embarrased and guilty. If he dares to give you a hard time next time, he is asking for big trouble. I have very nice relationship with my dealership, almost everyone in there has got some kind of "treats" from me. Sometimes you need that in order to make your life smoother.
Btw, your springs will arrive any minute on Thurs/Fri.
Speaking of exhaust, I ordered a quad exhaust for my 32 today because I am extremely unhappy and I want to spend some money. Probably I'll order the CF trim tomorrow.
Btw, your springs will arrive any minute on Thurs/Fri.
Speaking of exhaust, I ordered a quad exhaust for my 32 today because I am extremely unhappy and I want to spend some money. Probably I'll order the CF trim tomorrow.
Senior Member
Joined: Mar 2003
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From: virginia beach
clk 500 (wifey's); 350Z roadster (daily driver); 350Z coupe (track car)
AMG BRED, yes I ordered the Carlsson quad exhaust from Harris - it should be here in the next couple of weeks. (I'll email you when it gets here if you want to take a look)
European Autowerks are going to do the install; it sounds like it should be very simple.
Glad to hear everything worked out OK with the warranty work
European Autowerks are going to do the install; it sounds like it should be very simple.
Glad to hear everything worked out OK with the warranty work
Thread Starter
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Joined: Mar 2003
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From: Tampa, Fl
CLK63 Black Series
Originally posted by reserved
AMG BRED, yes I ordered the Carlsson quad exhaust from Harris - it should be here in the next couple of weeks. (I'll email you when it gets here if you want to take a look)
European Autowerks are going to do the install; it sounds like it should be very simple.
Glad to hear everything worked out OK with the warranty work
AMG BRED, yes I ordered the Carlsson quad exhaust from Harris - it should be here in the next couple of weeks. (I'll email you when it gets here if you want to take a look)
European Autowerks are going to do the install; it sounds like it should be very simple.
Glad to hear everything worked out OK with the warranty work
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Joined: Oct 2002
Posts: 828
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From: Atlanta, GA
SLK32
Originally posted by Harris
I dont think the GM deserves anything better than Heineken.
I dont think the GM deserves anything better than Heineken.
It is a fine line to walk you don't want him to realize you are insulting him.
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From: WOT somewhere in the Bay Area
1951 Caterpiller D6
Originally posted by 430
So you think he rates higher than US beers but not so high as actually sending him a good beer
It is a fine line to walk you don't want him to realize you are insulting him.
So you think he rates higher than US beers but not so high as actually sending him a good beer
It is a fine line to walk you don't want him to realize you are insulting him.
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Joined: Feb 2002
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From: 2000 ft over the FL coast in a B-17
Various
Re: my first warranty work and I GOT DENIED!!
Originally posted by AMG BRED
so my CD-Changer was acting up lately, sometimes it wouldn't read the magazine, sometimes it wouldn't read all the discs.. so when i took my car in for service I brought it to their attention, after a few mins. the general manager comes and says he can't cover it under warranty 'cause my warranty has been void.. WTF.. i looked at him in disbelief and he looks at me and goes "obviously your car is not stock.. your wheels is not what i am worried about.. you changed out your suspension" what in the world??
so my CD-Changer was acting up lately, sometimes it wouldn't read the magazine, sometimes it wouldn't read all the discs.. so when i took my car in for service I brought it to their attention, after a few mins. the general manager comes and says he can't cover it under warranty 'cause my warranty has been void.. WTF.. i looked at him in disbelief and he looks at me and goes "obviously your car is not stock.. your wheels is not what i am worried about.. you changed out your suspension" what in the world??
