AMG BRED

My rear left wheel's clearcoat was peeling, so i decided to ship the wheels out back to Brabus today to get 'em fixed. I have a good hook up at the MB dealer here so he told me to bring the car in for lunch today and he will switch out the Brabus wheels for the stocks.. ok so here it goes..

The CLK sitting in the cut, looking good.



What was supposed to take only 20 mins, took longer then i thought, so i decided to go to lunch, came back after two hours, the car still isn't done.. no big deal.. 30 mins later, they bring the car around on stocks...





Feels weird seeing the car on stock wheels..

Then to my horror, my friend ( A.K.A. vimzin on this board) points out a scrape on the bumper..

AMG BRED

upon further inspection, there are stress markers on my lower front lip!! It seems like they hit something with it when lowering the car off the lift



and they scraped the bumper so hard, it got misalligned!! WTF???





And the headlights were scraped as well... what in the world?!

AMG BRED

anyways, after spending 1.5 hours dealing with MB about the situation, they agreed to repair the car and fix everything.. 'cause the Service advisor did say that the car came in scratchless.

I drove around back to pick up my Brabus wheel, I couldn't believe the state the rear left tire was in



what gives? why only the rear left wheel? that wheel that whose clear coat was peeling?

I looked at the back of the wheel.. and i noticed a consistant scraping of the wheel..



not a clear pic, but you get the idea..

anyways, two of the wheels are now being shipped to brabus for repair tomorrow.

this is what happens when you don't take care of your wheels guys.. lesson learned...

clear coat peeling:




for ****s and giggles.. the size of the wheel compared to my 9 month old niece..

Harris

And you are going to leave the story at that????????????? I am more interested in your confrontation with the dealer than your damage! Your headlight lens is scratched too, you know that, do you?

And I find it amazing that you will take a picture PRIOR to taking the wheels off! Hahahaha.

Well, the stock AMGs arent that bad, only kind of small.

Harris

Ooops, sorry. By the time I finished posting, I noticed that you have made a second post.

Well, its good that the dealer is claiming the responsibility. And it will also shorten the time that you have to drive the car with those 17's as your car will be in the shop for some time repairing the bumper.

Shall I prepare a PO for you for a set of T1-S? :p

JamE55

Next time pls put a "Warning Extremely Graphic pic" on pic # 10! That is just total hideous!

AMG BRED

hahaha.. you read my mind... i was thinking the same thing, but it gets a lil complicated 'cause i can't find anyone here who would install multi-piece wheels without damaging them.. i will e-mail the details.

as far as the damage to the tire and rim, what's your assessment? i feel like my suspension assembly is scraping the wheel/tire which caused it to be in the state it is? am i right? but then i don't hear rubbing at all.. the car rides fine.. allignment is a good as it gets.. what gives?

AMG BRED

agreed the world me

Chappy

Yikes!

Hope everything works out okay.....

(Blessing in disguise?) Just be glad you weren't at high speed, if that damaged tire decided to let go!

saildoc

This makes me think.....we should always take a digi pic of our cars from 4 sides prior to bringing them into the dealers for service. What a nightmare. I had something like this happen when I had new tires place on pristine wheels without any scrapes. The shop scraped the paint off each one when running the bead and wouldn't take responsibility for it claiming it was there before.
Nobody takes pride anymore.

Frisco

Wow that really bites - good luck getting everything fixed!!

moa4r

that's some ghetttooo shiat w/your dealer, at least they're making it right;

AMG BRED

what really pissed me off is that the service dept. told me my car was all clean and ready.. they tried to pass it off like nothing had happened to the car.. i figured if they thought i drove out of the service area with the car, they wouldn't be responsible even if i came back.. that's F**king shady!!!

On a side note, what a difference the wheels make, going from 19s to 17s, is like moving from a Civic to Maybach

moa4r

should've changed the wheels out yourself!! I avoid taking any car to any mechanic (especially the dealer) at all costs; I only take my car in if its absolutely neccessary (I did learn the hard way, though )

AMG BRED

yeah but when you have a work schedule like mine.. you have no option but to take it to dealer and have someone else work on it.

BrabusClK04

oh my dear, I feel really bad for you. I really do hope all goes well with your car. Thats really sucks. This just makes me not want to bring my car in for check up when the time comes. I think im gonna have to take pictures of all my car just incase my car dosent look the same after the check up. Good luck with your car

King///AMG

Wow! My car is at the dealer right now, and I am not feeling too good about it being there. You are right, they prolly wanted you to drive off the premises so that they wouldnt be responsible. Cheaters... I never feel safe leaving my car at the M.B. dealer for service, I wait until they drive my car to the "waiting lot", and they always drive it hard... But, there is nothing we AMG'ers can do 'bout it...

Good luck with the repair, I would watch them very closely thru the repair process...

And to the rest of the AMG owners, TAKE DIGITAL PHOTOS OF YOUR CAR AT THE SERVICE AREA... They can never get out of that one...

King///AMG

Wow! My car is at the dealer right now, and I am not feeling too good about it being there. You are right, they prolly wanted you to drive off the premises so that they wouldnt be responsible. Cheaters... I never feel safe leaving my car at the M.B. dealer for service, I wait until they drive my car to the "waiting lot", and they always drive it hard... But, there is nothing we AMG'ers can do 'bout it...

Good luck with the repair, I would watch them very closely thru the repair process...

And to the rest of the AMG owners, TAKE DIGITAL PHOTOS OF YOUR CAR AT THE SERVICE AREA... They can never get out of that one...

Chappy

Despite how bad dealers may be, valets are worse IMO.

JamE55

Never use valet unless you want problems!

moa4r

valets @ the dealerships are possibly the worst combination

seriously, though, one time they offered to give me a ride home in MY car since they were short on loaners, i took one look at the valet, and was like no thank you, i'd rather wait... when picking my car up, I caught the sob speeding through the service bay with it like a maniac

Chappy

I'm sure 99% of the time they are fine. It's just that 1% that concerns me

mark4

wow - I thought I had it bad because my dealer forgot to give me my navi cd's and I made my 500th call today within the last 2 weeks! anyway if you owe them any money at the end of it, tell them to bill you. or pay them in quarters, or mail them $5.00 a month until its paid off. I did something like that to some contractors that broke an antique lamp and didn't say anything until we discovered it ourselves. took 2 years to finish paying them. I'm in on the photos before any visit to the dealer. you might of saved one of us $$$ via your situation. best of luck!!!

mark

King///AMG

Well, I pickup my car from the dealer and there was one thing that they ruined. While doing the "B" Service, I guess they are supposed to remove the spare tire and check it out. They broke the plastic wheel thing that screws into the bolt to hold the tire in. Unfortunately I noticed only after I brought the car back. Very small compared to your deal. Good luck!

G Unit

What size are the stocks? And thats pretty bad service Over here they seem to be ok though, they know their *** is on the line should something go wrong.