Reset M-brace for New Owner

Old Nov 22, 2015 | 12:01 PM
  #1  
Tenman's Avatar
Thread Starter
Newbie
 
Joined: Feb 2010
Posts: 9
Likes: 0
None
Question Reset M-brace for New Owner

I purchased a used 2014 Mercedes CLS AMG. I would like to be able to use the Mercedes Apps and the M-brace system. Whenever I push the "i" button in the car, it says "Verizon Wireless, we will try to connect a collect call", then pauses a while, then repeat. No call is placed.

I tried calling the 1-800 number and they said I would need to use the "i" button.

I live 2+hrs from Mercedes Dealer and was wondering if I could reset the system so I could activate now as 2nd owner.

Thanks.
Reply
Old Nov 22, 2015 | 12:18 PM
  #2  
konigstiger's Avatar
Out Of Control!!
 
Joined: Jul 2003
Posts: 15,901
Likes: 4,632
From: North Scottsdale, AZ
'71 Pinto
This may help.
Attached Files
File Type: pdf
mbrace_FAQs.pdf (200.0 KB, 2550 views)

Last edited by konigstiger; Nov 22, 2015 at 12:38 PM.
Reply
Old Dec 3, 2015 | 09:31 PM
  #3  
Tenman's Avatar
Thread Starter
Newbie
 
Joined: Feb 2010
Posts: 9
Likes: 0
None
Just in case anyone looks at this later, I had to take the car to Mercedes for an update to get things working. They could not do it over the phone, the "I" button kept trying to make a collect call, and there were no other options. Software updated and now working without issue.
Reply
Old Dec 30, 2015 | 02:26 PM
  #4  
JHouse's Avatar
Super Member
 
Joined: Feb 2010
Posts: 603
Likes: 2
From: Houston Exburb-Richmond TX
2014 CLS 550 & 2004 CL55
Thanks for the update. I was going through the same thing. Dealer told my to try to hit all three buttons at once to reset and if that didn't work it needed a software update. So off to the dealer. Thanks again.
Reply
Old Mar 13, 2016 | 11:00 AM
  #5  
JHouse's Avatar
Super Member
 
Joined: Feb 2010
Posts: 603
Likes: 2
From: Houston Exburb-Richmond TX
2014 CLS 550 & 2004 CL55
So I got to the dealer, and then got back on the phone, and it took forever, and got it hooked up. I get 3 months free and then 33 months at a costs of over $600. And it doesn't do much at all in the convenience area. So I cancelled, and of course they had to read another 20 minutes of bull**** to me telling me how dangerous what I was doing was and guilt tripping me.
Reply
Old Mar 13, 2016 | 01:06 PM
  #6  
RacingFish's Avatar
Member
10 Year Member
 
Joined: Dec 2015
Posts: 95
Likes: 5
From: USA
CLS550, 57’ Chevy Nomad, Subaru LGT wagon
They are salesmen.. i remember the conversation. The guy was a good salesman, but I'm a better one.
Reply
Old Apr 11, 2016 | 01:01 AM
  #7  
JHouse's Avatar
Super Member
 
Joined: Feb 2010
Posts: 603
Likes: 2
From: Houston Exburb-Richmond TX
2014 CLS 550 & 2004 CL55
I fell for it. Then reconsidered and cancelled once I figured out how little I was getting for the price. The lady was pissed.
Reply

Currently Active Users Viewing This Thread: 1 (0 members and 1 guests)
 

Thread Tools
Search this Thread
Rate This Thread
Rate This Thread:
You have already rated this thread Rating: Thread Rating: 0 votes,  average.


All times are GMT -4. The time now is 04:44 PM.

story-0
6 Mercedes Models That Did NOT Age Well (But Are Somehow Still Cool)

Slideshow: Not every Mercedes design becomes timeless, some feel stuck in the era they came from.

By Verdad Gallardo | 2026-05-12 18:09:07


VIEW MORE
story-1
Manual Mercedes? 6 Times Sindelfingen Let Drivers Have All The Fun

Slideshow: Yes, Mercedes built manual cars, and some of them are far more interesting than you'd expect.

By Verdad Gallardo | 2026-05-02 12:36:58


VIEW MORE
story-2
Mercedes SLR McLaren 722 S Is Extremely Rare Example Modified by McLaren

Slideshow: A one-of-one U.S.-spec Mercedes-Benz SLR McLaren Roadster became even rarer after a factory-backed transformation at McLaren's headquarters.

By Verdad Gallardo | 2026-04-29 11:19:28


VIEW MORE
story-3
8 Classic Boxy Mercedes Designs That Have Aged Like Fine Wine

Slideshow: Before curves took over, Mercedes mastered the art of the straight line, and some of those shapes still look right today.

By Verdad Gallardo | 2026-04-25 12:05:49


VIEW MORE
story-4
Flawlessly Restored Mercedes 190E Evo II Heads to Auction

Slideshow: The 190E Evolution II shows how a homologation necessity became a six-figure collector icon.

By Verdad Gallardo | 2026-04-22 17:53:47


VIEW MORE
story-5
Electric Mercedes C-Class Unveiled: 11 Things You Need to Know

Slideshow: Mercedes is turning one of its core nameplates electric, and the details show just how serious this shift is.

By Verdad Gallardo | 2026-04-21 13:58:06


VIEW MORE
story-6
Mercedes EQS Gets A Major Update: Everything You Need to Know

Slideshow: Faster charging, longer range, and a controversial steer-by-wire system define the latest evolution of Mercedes-Benz EQS.

By Verdad Gallardo | 2026-04-15 10:35:34


VIEW MORE
story-7
5 Underrated Mercedes-Benz Models That Don't Get the Love They Deserve

Slideshow: These overlooked Mercedes-Benz models never got the spotlight, but they quietly delivered more than most remember.

By Verdad Gallardo | 2026-04-13 19:35:45


VIEW MORE
story-8
Mercedes 300D Has Pushed Well Past 1 Million Miles and It Ain't Stopping

Slideshow: A well-used 1991 Mercedes-Benz 300D with more than one million miles is now looking for a new owner, and it still appears ready for more.

By Verdad Gallardo | 2026-04-10 10:05:15


VIEW MORE
story-9
10 Most Reliable Mercedes-Benz Models You Can Buy Used

Slideshow: From bulletproof sedans to surprisingly tough SUVs, these Mercedes models proved that the three-pointed star can go the distance.

By Verdad Gallardo | 2026-04-08 09:55:49


VIEW MORE