Brake squeal
10-10-2007, 02:53 PM
#1
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'71 Pinto
Brake squeal
All 219 - CLS vehicles
P-B-42.10/79 SEPT07 Front / rear brakes squeal when braking - Dealer will apply brake paste if squeal persists; they will change the pads with latest part number at no cost while under warranty.
P-B-42.10/79 SEPT07 Front / rear brakes squeal when braking - Dealer will apply brake paste if squeal persists; they will change the pads with latest part number at no cost while under warranty.
Last edited by konigstiger; 10-10-2007 at 09:50 PM.
10-25-2007, 03:58 PM
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Dealership doesn't agree...
I've been having the break squeal issue with my CLS500 since something like9,000 miles. This post couldn't be more timely as my car is at the dealer right now. I brought this to the attention to my SA and they spoke with their warranty administrator and told me they won't do anything because I'm over 12,000 miles. I protested and said that the DTB should also should cover me because I'm still under the 48K/5YR warranty. In short, they told me it doesn't. They referenced a master warranty book of rules or something of that sort. If this is really the case, is there a number I can call at MBUSA?
They did, however, offer to change the pads/rotors and put in some dampeners for over $700.
They did, however, offer to change the pads/rotors and put in some dampeners for over $700.
10-25-2007, 04:06 PM
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I've been having the break squeal issue with my CLS500 since something like9,000 miles. This post couldn't be more timely as my car is at the dealer right now. I brought this to the attention to my SA and they spoke with their warranty administrator and told me they won't do anything because I'm over 12,000 miles. I protested and said that the DTB should also should cover me because I'm still under the 48K/5YR warranty. In short, they told me it doesn't. They referenced a master warranty book of rules or something of that sort. If this is really the case, is there a number I can call at MBUSA?
They did, however, offer to change the pads/rotors and put in some dampeners for over $700.
They did, however, offer to change the pads/rotors and put in some dampeners for over $700.
10-28-2007, 06:06 PM
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'71 Pinto
Brake squeal inclusive of replacing pads and rotors if need be are covered at no cost by MBUSA for the first 12 months/12000 miles whichever comes first without this DTB. If they suggest brake paste remedy request they specifically adhere to the procedure stipulated in DTB P-B-42.10/79. If you still want a copy, PM your email address.
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12-10-2007, 10:17 AM
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2006 CLS 500
same squeal
What if I reported this issue before the 12k mile warrenty limit? My car currently has 17k miles on it and is in the shop today.
Brake squeal inclusive of replacing pads and rotors if need be are covered at no cost by MBUSA for the first 12 months/12000 miles whichever comes first without this DTB. If they suggest brake paste remedy request they specifically adhere to the procedure stipulated in DTB P-B-42.10/79. If you still want a copy, PM your email address.
12-10-2007, 10:31 AM
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'71 Pinto
To date, unless unaware of a revision, this DTB makes no mention of time or mileage limitations therefore it should apply. Furthermore, in your particular situation before 12 months/12,000 they should have changed out the pads and/or rotors to resolve the squeal. If they did not, and brake squeal documentation exists on a previous invoice with less than 12,000 miles you are entitled to have this repair revisited. If the service manager refuses, contact the CAC @ 800-367-6372 and explain in detail.
