bigben320e

Okay, here goes:

I went over to a MB dealer close by me Mercedes South, they sent coupons for services, etc. I was able to use the coupon for my Service A ($169) and Brake Flush ($224, SBC). Okay, cool those services were done. I asked about getting the transmission service done, and I am quoted $550. Red flag, I called two other dealers, Buckhead Mercedes and RBM Sandy Springs: $291. Same service exactly, but over $200 difference. Mercedes South refused to come down, tells me they have $300 tied up in parts on the transmission service. HUGE red flag:

Tran filter: $35
Seal: $15
MB 722 Fluid: $120-$130

So, we have approx. $160-170 in parts. $300 in parts? So labor is $380? Right...

I say no to the SA, head over to other dealer and the transmission service is being wrapped up now, $291. Moral of the day, and how I live, do the research and shop around. I kind of felt bad for all the folks being screwed at that dealership. Apparently, after talking with a few people they realize the overcharge as well..

Art-by-Art

You also got hosed on the brake flush. My Newport Beach, CA Mercedes Dealer (Fletcher Jones) only charges $116 for a brake flush with SBC. You paid almost double.

I hope you got a car wash, cup of coffee, bottle of water and shuttle ride at least.

bigben320e

I know about the brake flush, learned that also when I stopped by RBM. Yeah, I got the wash, loaner, bottled water, and used the internet, but I am still pissed about it. I was called about the ordeal from Mercedes South. I told them about the overcharge, on the service, and the transmission price difference. Now, she said she would mention it to the service manager, but I doubt if anything will happen about that.

The only thing I would those jerk-offs at Mercedes South do is the service A/B when they send coupons. Outside of that, RBM, and Buckhead Mercedes are they only two places I would recommend anyone in Atlanta to go to. Oh, and two good indy shops.

BTW- I am putting Mercedes South on blast by the way. Facebook, twitter, etc.

boschk

When it's out of warranty: reputable independent MB specialist. Those big, beautiful dealerships with complimentary shuttle service, free wifi, refreshments, leather chairs, marble floors and lots of staff aren't free.

bigben320e

Oh, and two good indy shops.