CLS Coupe (C257) Discuss the CLS Coupe

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Old 10-20-2018, 06:04 AM
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Bulletins 257

MBUSA check recalls: https://www.mbusa.com/mercedes/recall

LI91.10-P-067712 FEB18 – 213 up to 1/9/18 (VIN A409095), 205 up to 12/19/17 (1F394735), 257 up to 1/8/18 (A000497) left side of seat creaking noise when cornering. A burr at the bottom of the backrest member may cause contact with the lower cross member. This produces a noise when the two components move.

LI46-P-068181 JUN18 – 213, 205, 238, 257 except 4matic rattling/knocking noise heard when driving on rough surface 10-25 mph, adjust play between thrust piece and rack.

LI54.65-P-068316 JUL18 – 257 with AMG styling package 772 warnings may appear without cause by front parking sensors, perform SCN coding in parking system control unit (N62).

Service Campaign 2018090002 SEPT18 – 2018 & 2019 213 & 257 wheel bolts may not meet production specifications, dealer will replace bolts. Approximately 648 vehicles affected.
Old 02-18-2019, 03:02 PM
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Service Campaign 2019010007 FEB19 – 2019 257 incorrect software could cause sailing mode to remain active should the driver attempt to use the DISTRONIC feature at vehicle speeds exceeding 50mph, dealer will update the transmission control unit software. Approximately 397 vehicle affected. Have dealer check VMI to see if your VIN is included.
Old 10-23-2019, 02:49 PM
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Recall Campaign 2019090019 OCT19 – 2019 257 w/256 engine electric power supply for the engine coolant pump might contact the engine fan and chafe, dealer will check for damage on the electric power supply to the coolant pump and repair. Routing of the electric line will be modified in order to prevent potential contact with the engine fan. Approximately 3,264 vehicles are involved.

Old 12-24-2019, 09:22 AM
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Service Campaign 2019110007 DEC19 – 2019 C-Class (205), E-Class (213), S-Class (217,222), CLS-Class (257), GT-Class (290), G-Class (463) powertrain control unit software might not meet current production specifications, dealer will update. Approximately 204 vehicle is affected.

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Old 02-18-2020, 03:33 PM
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Recall Campaign 2020020008 FEB20 – 2020 213, 238, 257, 205, 253, 290 eCall (emergency call) hardware not working, dealer will replace communication module. Approximately 239 vehicles affected.

LI54.30-P-070902 FEB20 – 2016-2019 213, 238, 257, 2018-2019 205, 2018 222, 217 intermittently, the mileage readings in the event memory of the instrument cluster may not exactly match the actual mileage becomes more apparent if long distances are traveled without an ignition cycle. The vehicle's odometer is not affected, memory mileage discrepancy does not exceed 10 miles. Cause: storage logic of the mileage readings in the event memory of the instrument cluster. There is no remedy for this complaint.

LI82.20-P-070189 FEB20 – 118, 167, 177, 217, 222, 238, 247, 257 retrofitted front door exit lamp(s) with logo projection may flicker or flash intermittently door control unit has a current limiting function. Check Vedoc to ensure the vehicle has the proper SA code: 118/167/177/247/257/238 = code o26 (Note: letter "o", not zero), 222/217 = code E72 code can be added via XENTRY diagnosis (special functions -> entry for retrofits and modifications).

LI82.85-P-070566 FEB20 – 118, 167, 177, 205, 213, 217, 222, 238, 247, 253, 257, 294 cracking/popping from speakers and/or heard during bluetooth call, and/or voice control (VCS) distortion. Update HERMES control unit.

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Old 03-17-2020, 05:31 PM
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Recall Campaign 2020020017 MAR20 – 2018 & 2019 205, 253, 213, 257, 290, 463 front seat belt buckles might correctly latched could be erroneously detected as not latched. As a result, neither the electric PRE-SAFE function nor the pre-tensioner would be activated in the event of a crash. Dealer will check and replace. Approximately 29,720 vehicles affected.
Old 04-14-2020, 03:54 PM
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Recall Campaign 2020030016 APR20 – 2020 205, 213, 238, 253, 257, 290 an electrical circuit in the communication module for the emergency call system (eCall) may be damaged, dealer will replace the communication module on the affected vehicles. Approximately 239 vehicles affected.
Old 05-18-2020, 06:44 PM
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LI82.10-P-071235 APR20 – 213, 238, 257, 177, 205, 253, 167, 231 code 641, 642 high beam assist nonfunctional and/or low beam sometimes stays illuminated on one side, SCN code E1n11 & E2n11 headlamp control units.
Old 08-25-2020, 11:22 AM
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LI46.35-P-071461 JUL20 - All models w/electric steering knocking noises when driving or steering, check wear of tie rod outer joint.

LI46.35-P-071462 JUL20 – All models w/electric steering knocking noises when driving or steering, check wear of tie rod inner joint.
Old 10-26-2020, 05:26 PM
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LI35.30-P-058566 SEPT20 – 171,172,203,204,205,207,209,211,212,213,215,216,21 7,218,219,220,221,222,223,230,231,238,253,257,164, 166,167,292,293 single throttle lift-off clunking noise from the side shaft when moving off (audible at the outboard end) noise is heard once in each instance when changing direction of travel. If the complaint is eliminated by experimentally loosening the outboard collar nut (by 1 turn), the problem is due to cracking of the micro weld between the wheel bearing inner race and the joint housing of the side shaft. The collar nut must always be replaced after being loosened. Coat contact surface of side shaft with wheel bearing with Molykote paint (MB part # 0009890152).

LI33.30-P-056665 SEPT20 – All Mercedes-Benz cars with front-wheel drive and 4x4 vehicles single throttle lift-off clunking noise from the side shaft when moving off (audible at the outboard end). The clunk is heard once when changing from forward to reverse (and vice versa). If the complaint is eliminated by experimentally loosening the outboard collar nut (by 1 turn), the problem is due to micro movement in the connection between the wheel bearing inner race and the joint housing of the side shaft. The collar nut must always be replaced after being loosened and must be tightened to the specified torque. Coat contact surface of side shaft with wheel bearing with Molykote paint (MB part # 0009890152).






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Old 12-01-2020, 04:07 PM
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LI72.40-P-071889 NOV20 – 238, 257, 118, facelift 217, 205.3, 205.4 When closing the door, the side window may remain slightly open (short stroke position), automatic window raising function of side window inoperative but window is fully operational while holding the switch - update software in the affected door control unit.
Old 12-29-2020, 03:49 PM
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Service Campaign 2020110017 DEC20 - 2019-2020 167, 213, 238, and 257 software for the on-board electrical system battery control unit does not correspond to the current series production configuration, dealer will update software. Approximately 388 vehicles affected.

LI54.30-P-072145 DEC20 - 257, 213, 238, 463, 222, 217, 290, and 205 with NTG5.5 incorrect time may be shown in the instrument cluster, COMAND Display, and analog clock. The clock may read 0:00. Ensure that the latest software is installed for instrument cluster (A1), the Audio 20/COMAND (A26/17), and the HERMES control unit (N112/9). If this does not remedy the complaint, perform initial start-up of the instrument cluster control unit (A1).
Old 02-24-2021, 05:06 PM
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LI82.85-P-072218 JAN21 – 118,177,247,253,213,238,257,290 w/code 548/549 MBUX multimedia system (A26/17) starts route guidance without user input and does not provide any audio notification; does not give any spoken or visual driving instructions only the destination information and the current route are shown, "Commuter route" option is activated in the settings operating as designed feature can be activated or deactivated in the MBUX navigation settings.

LI82.85-P-071394 FEB21 – 213,238,257,118,167,177,253,247,253,290 w/code 548/549 diagnosis "MBUX multimedia system control unit is defective (hard drive, internal fault)", replace internal hard drive.

LI54.10-P-069698 FEB21 – 257, 213, 238, 167, 290 w/B01 48V no start; yellow or red instrument cluster message for 48 V on-board electrical system battery (G1/3); limp home mode, overheating, A/C not blowing cold, or loss of acceleration. Multiple remedies inclusive of inspecting cables, G1/3 replacement/check software version, and updating DC/DC converter N83/1.

Last edited by konigstiger; 02-24-2021 at 05:21 PM.
Old 03-23-2021, 11:08 AM
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Recall Campaign 2021020025 FEB21 – 2016 thru 2021 117, 118, 156, 166, 167, 172, 177, 190, 205, 207, 213, 217, 218, 222, 231, 238, 242, 247, 253, 257, 290, 292, and 463 software design of the communication module may fail to communicate the correct vehicle location for the “eCall” in the event of a crash, other functions of the automatic and manual emergency call function are not affected dealer will update the software of the communication module. Recall will be launched in waves. Approximately 1,292,258 vehicles affected.

LI46.15-P-063353 FEB21 – 166, 205, 213, 217, 222, 238, 253, 257, 292, 253 height adjustment of electric steering column adjustment jams in upper / lower adjustment position or it generates a cracking noise when exiting the upper /lower adjustment position (e.g. for Easy Entry function), move fore/aft adjustment to the end position; release jamming of height adjustment by knocking with palm of hand onto top of steering wheel at the same time push adjusting switch downwards; commission driver's seat control unit - control unit software is updated, limit stops are cleared and normalized any renewed jamming is prevented.

LI80.57-P-072708 MAR21 – 205, 213, 217, 222, 238, 253, 257, 290, 463 engine switches off again when re-attempting Remote Start via Mercedes me, update SW in EZS.

Recall Campaigns 2021020015, 2021030017, 2021020036 MAR21 – 2016–2021 117, 118, 156, 166, 167, 172, 177, 190, 205, 207, 213, 217, 218, 222, 231, 238, 242, 247, 253, 257, 290, 292, 463 over-the-air update (“OTA”) will update the software of the communication module for the automatic eCall system on the affected vehicles parts are not required. OTA updates are performed remotely and do not require a dealer visit. Customers can continue to drive their vehicles. If the vehicle has not been driven in four or more weeks – we suggest that the ignition be cycled once to initialize the process, sufficient battery voltage may be required for the software update to be initialized. Dealer can check for successful update via VMI, once successful the vehicle will be closed on a weekly basis starting 3/26.

Last edited by konigstiger; 03-25-2021 at 05:10 PM.
Old 04-19-2021, 06:30 PM
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Recall Campaign 2021030005 MAR21 – 2017-2020 117, 118, 156, 166, 167, 190, 205, 213, 222, 253, 257, 290 communication module might have been inadvertently deactivated, dealer will check the configuration and activate. Approximately 58 vehicles affected. LI54.70-P-072678 MAR21 – 290, facelift 213/238/257 "Active Brake Assist - limited function" DTC C10C762, update ABA CU (b92/20) software.

Recall Campaign 2021040006 APR21 – 2021 213, 238, 253, 257, 290, 463 electrical contact inside the seat position switch of front seats might not meet current production specifications, dealer will replace seat switches. Approximately 12,327 vehicles affected.

LI82.85-P-072730 APR21 – 118, 167, 177, 213, 236, 247, 253, 257, 290 w/codes 548/549 & 365 new map data cannot be downloaded from Mercedes me Portal, ensure customer has waited at least 7 days from the date of MMC activation.
Old 05-18-2021, 06:20 PM
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Recall Campaign 2021040016 MAY21 – 2021 205, 213 coupe/cabriolet, 238, 253, 257, 290, and 463 electrical contact inside the seat position switch of the front seats might not meet current production specifications, dealer will replace the seat position switches. Approximately 8,634 vehicles are involved.

LI46.35-P-072961 MAY21 – 167, 205, 213, 217, 222, 238, 257 all except 4matic, 463 as of 2019 vehicle drifts to the left or right steering system learned values are determined based on the road surface and road conditions, reset steering system learned values via the XENTRY Diagnosis menu "Adaptations - Teach-in processes – Reset coding".

LI82.85-P-072960 MAY21 – 118, 167, 177, 213, 238, 247, 253, 257, 290 with codes 548/549, 365, 801 MBUX multimedia system (A26/17) has no GPS reception zero satellites are being tracked vehicle position icon in the navigation display does not match the vehicle's actual position, using XENTRY check HERMES module (N112/9) actual values to see if there is any GPS reception. If so, identify CRIN number: Ve-Doc - Theft-relevant data - COMAND device number. If CRIN matches attached list perform software update of MBUX multimedia system (A26/17) using XENTRY.
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Old 06-15-2021, 05:59 PM
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Recall Campaign 2021050012 MAY 21 – 2019-2021 118, 167, 177, 213, 238, 247, 253, 257, 290 MBUX multimedia software might not meet specifications might not start; display might remain black; reboot unintentionally after 50 seconds of initial startup; rearview camera image not displayed or interrupted, dealer will update the software. Approximately 38,833 vehicles affected.

LI46.35-P-064639 JUN21 – 205, 213, 238 except 4matic up to manufacture date 5/30/21 knocking noise can heard at the left front when steering to the left (wheel turned approx. 270° to 360° not full lock) and simultaneously driving over a threshold, replace thrust piece on rack-and-pinion steering.

LI82.85-P-071453 JUN21 – 117, 118, 156, 176, 177, 242, 246, 247, 172, 190, 231, 205, 253, 166, 167, 292, 213, 218, 238, 222, 217, 257, X290, 293, 463 with HERMES communication module (code 360, 362, 364) and Mercedes me connect incorrect time/date in instrument cluster and/or head unit; SOS Service Not Activated message; Mercedes me connect services nonfunctional; Live Traffic nonfunctional, reset HERMES system time using XENTRY lock the vehicle for 5 minutes (allow CAN Bus Sleep) and then take a test drive in a region with good GPS reception for 5-10 minutes.

LI82.85-P-069961 JUN21 – 118, 167, 177, 213, 238, 247, 253, 257, 290 with code 548/549 and 365 upon selecting navigation, the central display may show the following message: "Map data does not match with your system. Please insert a medium containing the corresponding map data", ensure the MBUX software is up-to-date; perform a user data reset ("Settings" > "System" > "Reset" in display; perform SCN coding of MBUX.

Vehicles with code 2U0 car2go Map data update cannot be carried out, before the map data can be updated via USB code 2U0 must be removed from vehicle's data card in Vedoc then re-SCN code MBUX and carry out procedure described above.

LI46.35-P-073051 JUN21 – 253, 293, 213 (with code M005), 238 (M005), 257 (M005), 205 (M005) from manufacturing date 3/1/20 noticeable vibrations at the steering wheel speeds between 40 and 75mph; straight stretches of road and in long corners; with driver assistance systems switched on, perform software update of electric power steering (N68).

LI82.20-P-073063 JUN21 – touchpad dimming function does not work and search lighting is either at maximum brightness or off (dependent on dimming signal) dimming functions of the instrument cluster and head unit display are not affected, replace touchpad if serial # in VeDoc (Vedoc > control units > TPAD > serial number) or part # matches # in attachment.
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File Type: pdf
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Last edited by konigstiger; 06-16-2021 at 02:59 PM.
Old 08-10-2021, 04:53 PM
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Recall Campaign 2021070017 JUL21 – 2020-2021 213, 222, 253, 257, 290, 463 locking mechanism for the electrical connector on the side-impact crash sensors might not meet current production specifications dealer will replace sensors. Approximately 542 vehicles affected.

LI82.70-P-073025 AUG/21 – 223, 213, 238, 257, 206, 118,167, 177, 205, 247, 253, 290 with code 897 and/or 899 insufficient charging or no wireless charging with iPhone 12, perform software update of phone cradle for driver's side (N123/8) and if equipped, rear (N123/11).

LI82.85-P-073387 AUG21 – 213, 238, 118, 167, 177, 247, 253, 257, 290 MBUX dashcam temporarily inoperable icon may not be present and/or camera unavailable, update MBUX multimedia system software.

LI18.00-P-073137 AUG21 – M256 engine oil pressure message in instrument cluster, Install new directional control valve.

LI82.85-P-073418 AUG21 – 213, 238, 257, 118, 177, 247, 253, 362 with code 077 (HERMES dummy module) Mercedes me connect services including emergency call system (eCall) restricted or unavailable or unavailable due to supply shortages for semiconductor components as soon as the required parts become available module will be retrofitted as part of a service campaign.
Old 09-07-2021, 06:22 PM
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LI82.00-P-073331 AUG21 - 213, 238, and 257 prior to facelift & 205 as of facelift intermittently after bus sleep the lower control panel (LCP) & upper control panel (UCP) may be inoperable codes U104587/U115587/U11A787 may be stored, update Audio/COMAND Operating Unit (A40/9).

Service Campaign 2021050013 AUG21 – 2019 213, 238, 257 Emission Control Information label does not correspond with valid vehicle specifications may encounter issues during the vehicle registration or inspection process, dealer will replace emission label. Approximately 73 vehicles affected.

Recall Campaign 2021070032 AUG21 – 2020-2021 213, 222, 253, 257, 290 463 locking mechanism for the electrical connector on the side-impact crash sensors might not meet current production specifications, dealer will replace sensors. Approximately 138 vehicles are affected.
Old 10-07-2021, 02:07 PM
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Service Campaign 2021090004 SEPT21 – 2021 205, 213, 238, 257, 290 right mounting support for the cross strut on the under body might not correspond to current specifications, dealer will treat with cavity protection wax. Approximately 1,163 vehicles affected.

Recall Campaign 2021080021 SEPT21 – 2021-2022 CLS, G, E, GT AMG automatic locking retractor function for the rear seat belts might not meet current production specifications, dealer will replace rear seat belts. Approximately 4,917 vehicles affected.

LI68.10-P-064592 SEPT21 – 213, 238, 257 noise on upper instrument panel, apply felt to center fill grille.
Old 01-03-2022, 04:03 PM
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NHTSA ID 21V961 (MB # TBD) 2016-2020 118, 156, 167, 177, 205, 213, 222, 231, 238, 247, 253, 257, 290, 463 a leak may develop between the fuel rail and fuel injector due to trapped debris from the production process, dealer will replace the fuel rail and fuel injectors. Approximately 139 vehicles affected.
Old 03-02-2022, 05:43 PM
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Service Campaign 2022010008 2/22 - 2021-2022 177, 118, 257, 213, 238, 247, 253, 167, 290 software for the MBUX control unit does not correspond with the latest series production configuration, dealer will update. Approximately 38,293 vehicles affected.
Old 03-29-2022, 03:53 PM
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Service Campaign 2022010001 2/22 – 2021/22 118, 167, 177, 213, 238, 243, 247, 253, 257, 290, 293 vehicles without the augmented reality camera (ARC), as disclosed at the time of sale functions are currently not enabled, dealer will retrofit and enable. Approximately 1,147 vehicles are affected.
Old 04-26-2022, 04:48 PM
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Recall Campaign 2022040010 APR22 – 2021-2022 206, 213, 223, 232, 238, 257, 290, 297 vehicles that have a leather steering wheel with steering wheel heating, hands-off detection might not detect driver's hands are away from steering wheel when using the Active Distance Assist DISTRONIC system, dealer will update the hand detection control unit software for the Active Distance Assist DISTRONIC. Approximately 8,396 vehicles affected.


Old 07-20-2022, 04:36 PM
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Recall Campaign 2022060007 JUL22 – 2018-2021 118, 167, 177, 205, 213, 238, 247, 253, 257, 293 rearview image might not be displayed after engaging the reverse gear. Instead, the central display would continue to display the existing image or black screen with a message indicating the inoperability of the rearview camera, update the rearview camera software. Approximately 126,179 vehicles affected.

LI82.85-P-075044 JUL22 – 118,167,177,213,238,243,247,257,290 w/code 548/549 Apple Carplay cannot be operated by touchpad, on the affected iPhone: Settings > Accessibility > Touch > turn BackTap option off.


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