kertong

perhaps i am making a big deal out of nothing - mods please delete.

ZephyrAMG

The power of the web and social media....

kertong

.

ZephyrAMG

You are looking out for the public. It is well appreciated and kind of you. Thanks for the heads up...

dlefty

Curious, why not just have them fix the issue?

kertong

.

MalibuScott

Your decision sounds reasonable to me. And this dealer is committing a fraud if it fails to disclose that this function has been disabled because it doesn't work. Very foolish dealer..

Alexfor8

Adding the VIN so it populates in a web search
WDDYJ7JA9GA001142

thebishman

I don’t blame you for walking away, but since it was a CPO vehicle I would have demanded that the deal be on hold until the issues were fixed to your satisfaction. I have no issue with giving them the opportunity to do so, especially if I really loved the car.

Bish

Wolfman

Pretty dramatic headline for what is a minor issue at best. I can sympathize with the emotional aspects of it; after all you want perfection on a big ticket purchase. The price of the car is a bit steep for what it is but I have seen worst thing fail on brand-new cars. This could be an unplugged sensor...

In general, I am with Bish on this one... Good luck on your next purchase

thecutter64

I’m not sure what the deal was and what exactly what was wrong with the car, but if it is a reputable dealer then the would fix it. Doubt it’s anything serious if it’s relisted.

Did you run a carfax on the vehicle prior to purchase?

Did you get a PPI ?

Did you talk to the dealer about the incident?

If not, I think you got cold feet. I’m not sure you will be happy if a small issue blossomed into a mountain.

Good luck. You’ll need it

kertong

Thanks. Yeah, I'm still debating on whether I made a sound decision or not; and for what it's worth, here's how the sensor failed:


Please note that in the last 5-6 seconds of that video I'm not actually pressing any buttons. It gets stuck permanently in a loop like that. ¯\_(ツ)_/¯

What's done is done though - the dealer made me sign a contract acknowledging that if I'm not completely satisfied with the vehicle, I am allowed to return it no questions asked; so I took them up on it. I'm thinking I'll spend a little more to get a lower mile one (this one had 26k miles).. one with both key fobs (this was missing one, etc).

Yhasinc

Yea it was minor issue but when you purchase a vehicle especially at that price you would expect dealer to make sure everything was checked and fixed in vehicle before listing who knows what else they skipped on but you definitely will find another one if u don’t mind on getting car shipped look out of state bought mines in co

paizesb

Hi Guys
Been a lurker on the forum for a while now and recently purchased a 2016 GT-S.
When I took delivery my vehicle did the exact same thing.
Dealer sorted it out, but it was a lengthy repair. Around a month.
They replaced a sensor in the mirror housing as well as the steering column along with a brand new steering wheel.
Not a big issue at all.
My only gripe as most of you are saying on car this price and prestige these things should have been checked before delivery to the customer.

Wolfman

Glad you had it taken care of but people need to stop bringing up the price of cars. Higher $ cars are typically lower volume and as such are more, not less prone to the odd issue/problem and potentially longer repair times (parts supply and labor skills).
It's worst on exotics.

kertong

Ah wow - that was my worry; from my initial forum research (super accurate, I know), it seemed like these things can take a few back and forths with the dealer. Glad they got it eventually sorted though - I've also heard that non-OEM windshield replacements can cause issue with this system as well.

I do agree with everyone saying it was a minor issue and that I could have given the dealer a chance to fix it; that's all very true. I think what tipped me over to the return though, was that the lane keep assist was deliberately turned off when I bought the car; and while I cannot prove this, I feel like the dealer was the one who turned it off, especially since the first thing they recommended to me when I brought up the issue was to just turn it off. I think it is also possible the previous owner turned it off to get rid of the message as well, but I figured the certification/CPO process would have (or should have) verified this to be operational? Either way, at that point, I wasn't sure what other issues they may have neglected to mention or take care of and I had lost some trust in the dealer.

other issue was that they only had one key fob; they said they'll find the second one as I filled out the paperwork, but only after I signed everything over and paid for the car, and I nagged them again for the 2nd keyfob, they admitted they didn't have it. I was ok with that, and they claimed they would get me a new one (but were reluctant to give me a due bill for it), but after the lane assist error and gut feeling that they knew about it... that prompted the return.

Eagerly hunting for another 2016 or 2017 GT-s at the moment, I will follow up when I get the next one!

kertong

True, and I do understand that; I've had a few NSX'es in my past, and while they're not outright *expensive* nor exotic, I had a taste of the expensive exotic car experience. Broken throttle cable was no longer produced so it took two weeks for a custom motorcycle shop to replicate and fabricate it. A switch in the driver's side window failed, and those parts were no longer produced so it took a little over a week to source the part from a junkyard and ship it over. The '96 had a crossthreaded spark plug thread in the head which gave out after a few months under my ownership, and the whole engine had to be dropped just to fit the tool over the head to re-tap the threads.

This was on a 1991 and a 1996 NSX though. I was hoping a 2016 ceritified AMG would be better, but perhaps I need to accept the fact that these are low volume cars and little errors will pop up here and there. Will recalibrate my expectations somewhat after this; perhaps I was unreasonable to expect perfection. But more than that it was the way the dealer handled it that got me feeling not-so-great about the whole deal.

ArabianOak

Hey buddy. Sorry to hear about this. I just bought a 16 GTS a few weeks ago and now mine is in the shop with purge line issues. From my understanding it's common on the 16/17 models and then they updated the lines. These lines control the turbos working properly. So as bad as your situation is imagine a GTS with no turbos! Ha.

Anyways, if you are willing to ship there are some really nice examples in my area for sale. I feel like I got mine for a great price (low 80k range, well optioned, only 17k on the odo). Here are the links.

https://www.ultimomotors.com/invento...yj7jaxga006463

https://www.chicagomotorcars.com/201...t-s-c-5893.htm

https://www.chicagomotorcars.com/201...upe-c-5913.htm

MalibuScott

A word of advice: People who live in California should buy in California -- so long as the original warranty is still in effect.

The broad California Lemon Law (most protective in the nation) will only protect those in California who buy from dealers in California, or from private parties who bought their cars originally in California.

FIDDY-SEVEN

Great Advice - thanks