Renntech HHT Failed - Help Needed (>_<)

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Old Jan 21, 2020 | 01:07 AM
  #1  
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Renntech HHT Failed - Help Needed (>_<)

hello everyone

sorry for my poor english

thanks everyone

i learned a lot from this forum

i'm a owner of a 2020 amg gt in shanghai china

i change the air filter to KN high flow one

i deleted the second cat of my car

and finally i bought a Renntech HHT from their online store

as an owner in shanghai it both expensive and difficult for me to get the device

i choose the most expensive one among so many solutions just to avoid trouble

but it failed (>_<)

the red light always "2 blinks" when pluged to my car

it should be the "no firmware match found" problem according to the troubleshooting

i fill the form on their website and i write e-mail to them

but no one answer me

is there any other method to reach renntech ?

is there any one can help me (>_<)


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Old Jan 21, 2020 | 05:29 AM
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Originally Posted by JOHN9527
hello everyone

sorry for my poor english

thanks everyone

i learned a lot from this forum

i'm a owner of a 2020 amg gt in shanghai china

i change the air filter to KN high flow one

i deleted the second cat of my car

and finally i bought a Renntech HHT from their online store

as an owner in shanghai it both expensive and difficult for me to get the device

i choose the most expensive one among so many solutions just to avoid trouble

but it failed (>_<

the red light always "2 blinks" when pluged to my car

it should be the "no firmware match found" problem according to the troubleshooting

i fill the form on their website and i write e-mail to them

but no one answer me

is there any other method to reach renntech ?

is there any one can help me (>_<

Is it possible for you to identify the exact product number you bought and the error lights and error codes you are experiencing.

Then we can contact Renntech for you and have them read your email here and post a solution.

Regards
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Old Jan 21, 2020 | 07:30 AM
  #3  
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Wait doesn’t he have to download his cars file onto the HHT first and then reload the renntech file?
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Old Jan 21, 2020 | 08:05 AM
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thank you sir

i will post the picture to describe the problem i've met

my order number should be "ORDER #473"

and the product number should be "ME07501"


the "2 blinks" and the "solution 3" also take the picture





i guess maybe my car was too new to the device ?

but it should fit the car from "2018-present" according to their website

and i bought the device with my VIN number so i think they should know the informantion about my car

anyway thank you for your help

i'm very grateful Orz
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Old Jan 21, 2020 | 08:15 AM
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Originally Posted by AMG 17GT
Wait doesn’t he have to download his cars file onto the HHT first and then reload the renntech file?
this device don't need to read the ecu file in your car then send to remap

it's not like that "DIM sport" way

it's kinda like a OTS map for your car

i think it's not the best way to tune my car

but it should be the most easy way for an owner in shanghai china

if i live in USA or europe or japan or anywhere else

i won't choose this way to remap the ecu

anyway thank you

i've read lots of your posts in this forum

helped me a lot
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Old Jan 21, 2020 | 08:20 AM
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Shanghai? Lets have some pictures please!
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Old Jan 21, 2020 | 08:42 AM
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Originally Posted by hyperion667
Shanghai? Lets have some pictures please!
i think my photo skill is just like my english

so i'm rarely take pictures for my car

now i just pick out all the pictures about my car in my iphone

then post them for you (>_<

but if you are interested in anything about shanghai

it's my pleasure to take some pictures with my poor skill and share with you







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Old Jan 21, 2020 | 09:29 AM
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2024 AMG G63 2025 Ferrari SF90 AF Spider
John:

I just talked with Renntech technical support. They want you to contact them via email and request a return for your product.They will give you a return authorization number and then you can send everything back to them for updating or replacement.

Good Luck!!

ALSO, FOR YOUR PRIVACY AND SECURITY, COVER YOUR TAG NUMBERS IN YOUR PICTURES


Best Regards

Jerry

Last edited by JSwan724; Jan 21, 2020 at 09:41 AM.
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Old Jan 21, 2020 | 10:15 AM
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Originally Posted by JSwan724
John:

I just talked with Renntech technical support. They want you to contact them via email and request a return for your product.They will give you a return authorization number and then you can send everything back to them for updating or replacement.

Good Luck!!

ALSO, FOR YOUR PRIVACY AND SECURITY, COVER YOUR TAG NUMBERS IN YOUR PICTURES


Best Regards

Jerry
Why ? The car is driven on the street in full public view ?
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Old Jan 21, 2020 | 10:19 AM
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I wonder if those exhaust tips would fit on a 16/17.....
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Old Jan 21, 2020 | 11:37 AM
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Originally Posted by JOHN9527
i think my photo skill is just like my english

so i'm rarely take pictures for my car

now i just pick out all the pictures about my car in my iphone

then post them for you (>_<

but if you are interested in anything about shanghai

it's my pleasure to take some pictures with my poor skill and share with you






Thank you kindly! Any pics of Shanghai in the background are great! Your car looks fantastic!

很好的车!祝你好运
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