Renntech HHT Failed - Help Needed (>_<)
sorry for my poor english
thanks everyone
i learned a lot from this forum
i'm a owner of a 2020 amg gt in shanghai china
i change the air filter to KN high flow one
i deleted the second cat of my car
and finally i bought a Renntech HHT from their online store
as an owner in shanghai it both expensive and difficult for me to get the device
i choose the most expensive one among so many solutions just to avoid trouble
but it failed (>_<)
the red light always "2 blinks" when pluged to my car
it should be the "no firmware match found" problem according to the troubleshooting
i fill the form on their website and i write e-mail to them
but no one answer me
is there any other method to reach renntech ?
is there any one can help me (>_<)
sorry for my poor english
thanks everyone
i learned a lot from this forum
i'm a owner of a 2020 amg gt in shanghai china
i change the air filter to KN high flow one
i deleted the second cat of my car
and finally i bought a Renntech HHT from their online store
as an owner in shanghai it both expensive and difficult for me to get the device
i choose the most expensive one among so many solutions just to avoid trouble
but it failed (>_<

the red light always "2 blinks" when pluged to my car
it should be the "no firmware match found" problem according to the troubleshooting
i fill the form on their website and i write e-mail to them
but no one answer me
is there any other method to reach renntech ?
is there any one can help me (>_<

Then we can contact Renntech for you and have them read your email here and post a solution.
Regards
i will post the picture to describe the problem i've met
my order number should be "ORDER #473"
and the product number should be "ME07501"
the "2 blinks" and the "solution 3" also take the picture
i guess maybe my car was too new to the device ?
but it should fit the car from "2018-present" according to their website
and i bought the device with my VIN number so i think they should know the informantion about my car
anyway thank you for your help
i'm very grateful Orz
it's not like that "DIM sport" way
it's kinda like a OTS map for your car
i think it's not the best way to tune my car
but it should be the most easy way for an owner in shanghai china
if i live in USA or europe or japan or anywhere else
i won't choose this way to remap the ecu
anyway thank you
i've read lots of your posts in this forum
helped me a lot
so i'm rarely take pictures for my car
now i just pick out all the pictures about my car in my iphone
then post them for you (>_<

but if you are interested in anything about shanghai
it's my pleasure to take some pictures with my poor skill and share with you

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I just talked with Renntech technical support. They want you to contact them via email and request a return for your product.They will give you a return authorization number and then you can send everything back to them for updating or replacement.
Good Luck!!
ALSO, FOR YOUR PRIVACY AND SECURITY, COVER YOUR TAG NUMBERS IN YOUR PICTURES
Best Regards
Jerry
Last edited by JSwan724; Jan 21, 2020 at 09:41 AM.
The Best of Mercedes & AMG
I just talked with Renntech technical support. They want you to contact them via email and request a return for your product.They will give you a return authorization number and then you can send everything back to them for updating or replacement.
Good Luck!!
ALSO, FOR YOUR PRIVACY AND SECURITY, COVER YOUR TAG NUMBERS IN YOUR PICTURES
Best Regards
Jerry
so i'm rarely take pictures for my car
now i just pick out all the pictures about my car in my iphone
then post them for you (>_<

but if you are interested in anything about shanghai
it's my pleasure to take some pictures with my poor skill and share with you

很好的车!祝你好运










