2016 GTs software update fail

Thread Tools
 
Search this Thread
 
Rate Thread
 
Old Feb 10, 2020 | 10:49 AM
  #1  
Pickett's Avatar
Thread Starter
Junior Member
 
Joined: Apr 2019
Posts: 64
Likes: 11
From: Oregon
2016 AMG gts and 2017 AMG c43
2016 GTs software update fail

Anyone else have a recall for a software update and have issues? My car went in to get a software update and the computer crashed. They said it was a server problem in Germany. Anyone else hear anything about this?
Reply
Old Feb 11, 2020 | 03:08 AM
  #2  
Yhasinc's Avatar
Junior Member
 
Joined: May 2019
Posts: 52
Likes: 16
From: Sf Bay Area
2016 amg gts/ 2016 S63 coupe
Originally Posted by Pickett
Anyone else have a recall for a software update and have issues? My car went in to get a software update and the computer crashed. They said it was a server problem in Germany. Anyone else hear anything about this?
Just had mine done a few weeks ago haven’t had any issues
Reply
Old Feb 11, 2020 | 10:43 AM
  #3  
Pickett's Avatar
Thread Starter
Junior Member
 
Joined: Apr 2019
Posts: 64
Likes: 11
From: Oregon
2016 AMG gts and 2017 AMG c43
Originally Posted by Yhasinc
Just had mine done a few weeks ago haven’t had any issues
Glad you didn't have any problems with yours. My car has been in the shop more than a week now.
Reply
Old Feb 18, 2020 | 11:49 AM
  #4  
Pickett's Avatar
Thread Starter
Junior Member
 
Joined: Apr 2019
Posts: 64
Likes: 11
From: Oregon
2016 AMG gts and 2017 AMG c43
My car has been at the dealership broken for three weeks now. They are still saying they have Germany trying to troubleshoot the problem. But it is still broken. This is getting ridiculous. If this would have happened in the summer I would be loosing my mind by now.
Reply
Old Feb 18, 2020 | 12:30 PM
  #5  
benzbell's Avatar
MBWorld Fanatic!
10 Year Member
Shutterbug
Liked
Loved
 
Joined: Oct 2015
Posts: 1,513
Likes: 911
2023 Urus Performante 2018 Huracan Perf. - 2017 Ferrari 488 GTB
I've had it happen to me a few times. Seems like it's a pretty common thing with their update servers. Mine only took a few days for it to come back online. Most likely they are being truthful. They have no reason to lie and jerk you around. Nothing for them to gain by doing so. Hopefully it gets resolved sooner than later.
Reply
Old Feb 18, 2020 | 12:41 PM
  #6  
kumizi's Avatar
Super Member
 
Joined: Jan 2016
Posts: 616
Likes: 245
Designo White AMG GTS
Never had a software update since I’m tuned. Anything cool I’m missing out on?
Reply
Old Feb 18, 2020 | 01:15 PM
  #7  
UCIMBZ's Avatar
Super Member
 
Joined: Oct 2002
Posts: 634
Likes: 219
E55, 380SL, GLA 250 Sport, AMG GTS
Originally Posted by kumizi
Never had a software update since I’m tuned. Anything cool I’m missing out on?
You can't have an update if your car is "tuned" it'll flash your tune.
Reply
Old Feb 18, 2020 | 02:36 PM
  #8  
AMG 17GT's Avatar
MBWorld Fanatic!
20 Year Member
Liked
Loved
Community Favorite
 
Joined: Mar 2006
Posts: 4,005
Likes: 711
From: ATLANTA
R Nine T
Originally Posted by UCIMBZ
You can't have an update if your car is "tuned" it'll flash your tune.
he knows that lol.
Reply
MB World Stories

The Best of Mercedes & AMG

story-0

New Mercedes-AMG SUVs Arrive With NEW V8 Engine: 12 Things You Need to Know

 Verdad Gallardo
story-1

8 Oddball Mercedes Ideas That Actually Made it to Production

 Verdad Gallardo
story-2

Dubai Tuner Gives the Mercedes G-Class An Entirely New Look

 Verdad Gallardo
story-3

Six Gift Ideas Your AMG Loving Dad or Grad Will Cherish

 
story-4

7 Craziest Things AMG Gas Ever Built

 Verdad Gallardo
story-5

New Electric Mercedes-AMG GT 4-Door Coupe Unveiled: 10 Things You Need to Know

 Verdad Gallardo
story-6

6 Mercedes Models That Did NOT Age Well (But Are Somehow Still Cool)

 Verdad Gallardo
story-7

Manual Mercedes? 6 Times Sindelfingen Let Drivers Have All The Fun

 Verdad Gallardo
story-8

Mercedes SLR McLaren 722 S Is Extremely Rare Example Modified by McLaren

 Verdad Gallardo
story-9

8 Classic Boxy Mercedes Designs That Have Aged Like Fine Wine

 Verdad Gallardo
Old Feb 18, 2020 | 03:02 PM
  #9  
kumizi's Avatar
Super Member
 
Joined: Jan 2016
Posts: 616
Likes: 245
Designo White AMG GTS
Yea, I'm getting a new tune next month. So I won't mind my current tune being erased. That's why I was wondering if anything significant has been updated in the last four years.
Reply
Old Feb 18, 2020 | 03:16 PM
  #10  
UCIMBZ's Avatar
Super Member
 
Joined: Oct 2002
Posts: 634
Likes: 219
E55, 380SL, GLA 250 Sport, AMG GTS
Originally Posted by kumizi
Yea, I'm getting a new tune next month. So I won't mind my current tune being erased. That's why I was wondering if anything significant has been updated in the last four years.
You may need an update if you want to use the MB Me app.
Reply
Old Feb 18, 2020 | 07:01 PM
  #11  
Pickett's Avatar
Thread Starter
Junior Member
 
Joined: Apr 2019
Posts: 64
Likes: 11
From: Oregon
2016 AMG gts and 2017 AMG c43
Originally Posted by kumizi
Never had a software update since I’m tuned. Anything cool I’m missing out on?
Mercedes just said it was a mandatory recall software update. Not sure what issues if any that it was supposed to fix.
Reply
Old Feb 18, 2020 | 10:26 PM
  #12  
t3flondon's Avatar
Member
 
Joined: Mar 2009
Posts: 138
Likes: 40
From: LA California
2003 CL55 AMG 2019 C300 Coupe 2017 AMG GTS 2020 A 220
Mine just got done with no issues but it has happened to a friend, 3 days for a fix. You should ask for an AMG Gt or greater loaner.
Reply
Old Feb 18, 2020 | 10:48 PM
  #13  
Pickett's Avatar
Thread Starter
Junior Member
 
Joined: Apr 2019
Posts: 64
Likes: 11
From: Oregon
2016 AMG gts and 2017 AMG c43
Originally Posted by t3flondon
Mine just got done with no issues but it has happened to a friend, 3 days for a fix. You should ask for an AMG Gt or greater loaner.
They gave me a SUV as a loaner. I would love it if they loaned me any amg anything. At least something comparable.
Reply
Old Feb 20, 2020 | 09:40 AM
  #14  
Exotic-metal55's Avatar
PLATINUM SPONSOR
15 Year Member
 
Joined: Jun 2008
Posts: 3,834
Likes: 65
From: Texas
2003 CL55
Originally Posted by kumizi
Yea, I'm getting a new tune next month. So I won't mind my current tune being erased. That's why I was wondering if anything significant has been updated in the last four years.
If you use the My Genius programmer with your tune, you can keep your stock file and just switch back and forth as needed. Thats how we supply our tunes. lot more flexible than a bench tune

back and forth as needed.
__________________



E63 Biturbo, UPD Cold Air induction kit, UPD performance crank pulley and UPD adjustable rear suspension with ride height adjustment.

CL55 UPD Cold Air Boost kit, UPD 3000 stall converter, UPD 77mm SC clutched pulley and beltwrap kit, Custom long tubes, UPD crank pulley , UPD suspension kit, UPD SC pulley, Aux. HE, Trunk tank w/rule 2000 pump, Mezeire pump, UPD 5pc idler set, Aluminum rotor hats.

www.ultimatepd.com
instagram @ultimate_pd
facebook.com/ultimatepd
Reply
Old Feb 20, 2020 | 05:15 PM
  #15  
Pickett's Avatar
Thread Starter
Junior Member
 
Joined: Apr 2019
Posts: 64
Likes: 11
From: Oregon
2016 AMG gts and 2017 AMG c43
Finally got my car back. It took Germany techs way to long to figure out what happened....but it's fixed and I have her back. What a beast! Love this car. Oh and if you live near Salem Oregon you should use salem mercedes. They were very nice in dealing with this and I am very happy with them.
Reply
Old Apr 13, 2020 | 02:30 PM
  #16  
Wdeertz's Avatar
Newbie
 
Joined: Aug 2019
Posts: 10
Likes: 9
2014 ML350
Manual map update

I’m trying to manually update my maps on 2020 GLE450. I have fup2 update. I downloaded all the map updates on a thumb drive (18gb) and inserted in the car and then tried to update via the systems menu. It says it’s updAting but the status counter stays at 0%. I’ve let it run for over an hour and it stayed at 0%. I thought maybe doing all the map updates at once was causing it to choke so tried a single map update (1gb) but it did the same thing.

anyone else have trouble updating the maps? Not really sure if it’s updating in the background but just not counting down but I figured an hour should be enough time for the update to complete. AppreciTr any input.
Reply
Old Apr 13, 2020 | 03:57 PM
  #17  
realien's Avatar
Super Member
 
Joined: Feb 2007
Posts: 530
Likes: 109
From: Atlanta
2016 AMG GTS
Originally Posted by kumizi
Never had a software update since I’m tuned. Anything cool I’m missing out on?
There appear to be a few ECU reflash updates from MB, some for the electronic differential errors, some for the overly sensitive oil sensor level (when you get a warning), there were some updates for command as there we glitch. If you don't have any issues it may not be necessary and as you probably already know you can re-flash your tune after.

I'm supposed to go in and get mine done as its picky about the oil level and the electronic differential occasionally becomes unavailable. I have the tune from Eurocharged and the backup of the factory file.
Reply
Old Apr 13, 2020 | 04:30 PM
  #18  
Orcbolg's Avatar
MBWorld Fanatic!
 
Joined: Feb 2019
Posts: 1,432
Likes: 705
AMG
Originally Posted by realien
There appear to be a few ECU reflash updates from MB, some for the electronic differential errors, some for the overly sensitive oil sensor level (when you get a warning), there were some updates for command as there we glitch. If you don't have any issues it may not be necessary and as you probably already know you can re-flash your tune after.

I'm supposed to go in and get mine done as its picky about the oil level and the electronic differential occasionally becomes unavailable. I have the tune from Eurocharged and the backup of the factory file.
I'm a bit ignorant on this aspect of box tunes, but wouldn't reflashing your tune, afterward, just overwrite the new software updates?
Reply
Old Apr 14, 2020 | 06:43 AM
  #19  
Theweezersdad's Avatar
Junior Member
 
Joined: Dec 2019
Posts: 60
Likes: 17
From: Kentucky
GT350 AMGGTS
Cool

Originally Posted by Orcbolg
I'm a bit ignorant on this aspect of box tunes, but wouldn't reflashing your tune, afterward, just overwrite the new software updates?
I'd like more info on this as well. I've owned mine only a few months and am considering a Eurocharged tune and exhaust. (I love everything about this car except its too quiet.)
Reply
Old Apr 14, 2020 | 07:47 AM
  #20  
dlefty's Avatar
Super Member
10 Year Member
Photogenic
Photoriffic
Liked
 
Joined: Dec 2014
Posts: 738
Likes: 213
/////PRO
Originally Posted by Orcbolg
I'm a bit ignorant on this aspect of box tunes, but wouldn't reflashing your tune, afterward, just overwrite the new software updates?
No.
When MB updates software, more often than not the update over writes all parameters.

When any tuner performs a tune, they are only modifying specific items (timing, boost, throttle opening, octane specific, top speed limiter removals, etc, etc.)
Reply
Old Apr 14, 2020 | 01:16 PM
  #21  
Orcbolg's Avatar
MBWorld Fanatic!
 
Joined: Feb 2019
Posts: 1,432
Likes: 705
AMG
Originally Posted by dlefty
No.
When MB updates software, more often than not the update over writes all parameters.

When any tuner performs a tune, they are only modifying specific items (timing, boost, throttle opening, octane specific, top speed limiter removals, etc, etc.)
Interesting, and thanks for the clarification. In my mind I was envisioning the tune as something similar to a snapshot backup of your PC, that you restore after a dealer update, instead of just specific documents that are backed up.
Reply
Old Apr 15, 2020 | 02:41 PM
  #22  
realien's Avatar
Super Member
 
Joined: Feb 2007
Posts: 530
Likes: 109
From: Atlanta
2016 AMG GTS
Originally Posted by dlefty
No.
When MB updates software, more often than not the update over writes all parameters.

When any tuner performs a tune, they are only modifying specific items (timing, boost, throttle opening, octane specific, top speed limiter removals, etc, etc.)
what dlefty;8029802 is correct, the tune only changes some parameters. Also if you use someone like eurocharged or one of the other vendors that use the mygenuis programmer, you can download you current ECU file, send it to your tuner and they'll modify that specific file, I don't think that's necessary after your first tune, but its something you can do if you're worried.
Reply

Currently Active Users Viewing This Thread: 1 (0 members and 1 guests)
 


You have already rated this thread Rating: Thread Rating: 0 votes,  average.


All times are GMT -4. The time now is 01:29 PM.

story-0
New Mercedes-AMG SUVs Arrive With NEW V8 Engine: 12 Things You Need to Know

Slideshow: Mercedes-AMG's updated GLE 63 S and GLS 63 bring a new-generation V8, subtle design revisions, and familiar supercar-rivaling performance figures.

By Verdad Gallardo | 2026-06-17 12:52:51


VIEW MORE
story-1
8 Oddball Mercedes Ideas That Actually Made it to Production

Slideshow: Mercedes has never been afraid to experiment, and some of its strangest ideas turned out to be surprisingly successful.

By Verdad Gallardo | 2026-06-10 17:43:40


VIEW MORE
story-2
Dubai Tuner Gives the Mercedes G-Class An Entirely New Look

Sideshow: A Middle Eastern tuner has transformed the Mercedes-AMG G 63 into an open-top special, replacing nearly every exterior panel in the process.

By Verdad Gallardo | 2026-06-10 15:29:50


VIEW MORE
story-3
Six Gift Ideas Your AMG Loving Dad or Grad Will Cherish

Slideshow: Six gift ideas your AMG loving dad or grad will cherish.

By | 2026-06-03 17:26:18


VIEW MORE
story-4
7 Craziest Things AMG Gas Ever Built

Slideshow: Sometimes AMG builds fast sedans. Other times, it builds twin-turbo V12 land missiles and six-wheeled off-road monsters.

By Verdad Gallardo | 2026-05-26 17:59:58


VIEW MORE
story-5
New Electric Mercedes-AMG GT 4-Door Coupe Unveiled: 10 Things You Need to Know

Slideshow: Mercedes-AMG's new electric GT 4-Door Coupe trades combustion for software, synthetic noise, and more than 1,100 horsepower.

By Verdad Gallardo | 2026-05-20 20:08:15


VIEW MORE
story-6
6 Mercedes Models That Did NOT Age Well (But Are Somehow Still Cool)

Slideshow: Not every Mercedes design becomes timeless, some feel stuck in the era they came from.

By Verdad Gallardo | 2026-05-12 18:09:07


VIEW MORE
story-7
Manual Mercedes? 6 Times Sindelfingen Let Drivers Have All The Fun

Slideshow: Yes, Mercedes built manual cars, and some of them are far more interesting than you'd expect.

By Verdad Gallardo | 2026-05-02 12:36:58


VIEW MORE
story-8
Mercedes SLR McLaren 722 S Is Extremely Rare Example Modified by McLaren

Slideshow: A one-of-one U.S.-spec Mercedes-Benz SLR McLaren Roadster became even rarer after a factory-backed transformation at McLaren's headquarters.

By Verdad Gallardo | 2026-04-29 11:19:28


VIEW MORE
story-9
8 Classic Boxy Mercedes Designs That Have Aged Like Fine Wine

Slideshow: Before curves took over, Mercedes mastered the art of the straight line, and some of those shapes still look right today.

By Verdad Gallardo | 2026-04-25 12:05:49


VIEW MORE