Burmester speakers not working?
MBWorld Fanatic!
Joined: Jan 2013
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From: Irvine, California
2022 AMG SL63
MBWorld Fanatic!
Joined: Jan 2013
Posts: 1,170
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From: Irvine, California
2022 AMG SL63
Junior Member
Joined: Apr 2019
Posts: 51
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From: Bradenton, FL
2018 AMG GTC Roadster, 1998 Panoz Roadster A.I.V.
I have the high end Burmester system as well. While I didn't experience no sound I did have a problem with the subwoofer in the trunk. It started to buzz on low notes. The dealer tried to adjust it and failed to eliminate the noise. They ended up replacing the subwoofer. If you are still on warranty I would take it to the dealer and let them figure it out.
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Joined: Jan 2020
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From: Santa Monica, CA
2016 AMG GTS
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Thread Starter
Member
Joined: Mar 2020
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AMG-GT
This follow up post is made slightly off-topic due to frustration with the MB dealer located in North Palm Beach, FL...
Dealer states the rear speaker is only engaged in "Surround" mode. So I put it in Surround mode and listened closely. Just getting a buzz from the speaker. Problem not fixed.
Asked them to address a display message to reduce oil level. The oil & filter was recently changed and apparently too much oil was added. Dealer informs me they can't drain off excess oil; that a fresh oil change was mandatory, per manufacturer. I scoffed and declined.
For the oil level issue and the speaker, both could have been diagnosed over the phone saving me a 45 mile drive to visit the dealer. Instead, they keep my car for two days and put me in a rental, only to return my car with none of the issues addressed.
Dealer states the rear speaker is only engaged in "Surround" mode. So I put it in Surround mode and listened closely. Just getting a buzz from the speaker. Problem not fixed.
Asked them to address a display message to reduce oil level. The oil & filter was recently changed and apparently too much oil was added. Dealer informs me they can't drain off excess oil; that a fresh oil change was mandatory, per manufacturer. I scoffed and declined.
For the oil level issue and the speaker, both could have been diagnosed over the phone saving me a 45 mile drive to visit the dealer. Instead, they keep my car for two days and put me in a rental, only to return my car with none of the issues addressed.
Newbie
Joined: Jun 2019
Posts: 6
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2017 AMG GTS
I had the same problem, except my sub came on at random times. Initially I thought it had something to do with the speed volume control but then I heard it happen while I was at a stop light. My GTS is currently at the dealer and I am in a rental, I will update status as soon as I get it back. I hope they fix it and not just say its some bs surround sound setting!
Newbie
Joined: Feb 2020
Posts: 4
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AMG GTS
This follow up post is made slightly off-topic due to frustration with the MB dealer located in North Palm Beach, FL...
Dealer states the rear speaker is only engaged in "Surround" mode. So I put it in Surround mode and listened closely. Just getting a buzz from the speaker. Problem not fixed.
Asked them to address a display message to reduce oil level. The oil & filter was recently changed and apparently too much oil was added. Dealer informs me they can't drain off excess oil; that a fresh oil change was mandatory, per manufacturer. I scoffed and declined.
For the oil level issue and the speaker, both could have been diagnosed over the phone saving me a 45 mile drive to visit the dealer. Instead, they keep my car for two days and put me in a rental, only to return my car with none of the issues addressed.
Dealer states the rear speaker is only engaged in "Surround" mode. So I put it in Surround mode and listened closely. Just getting a buzz from the speaker. Problem not fixed.
Asked them to address a display message to reduce oil level. The oil & filter was recently changed and apparently too much oil was added. Dealer informs me they can't drain off excess oil; that a fresh oil change was mandatory, per manufacturer. I scoffed and declined.
For the oil level issue and the speaker, both could have been diagnosed over the phone saving me a 45 mile drive to visit the dealer. Instead, they keep my car for two days and put me in a rental, only to return my car with none of the issues addressed.
Thread Starter
Member
Joined: Mar 2020
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AMG-GT
An update to this thread. Met a fellow MBWorld member at the track last week. He has a 2018 GTC and it appears his rear speaker isn't working either. Is this normal for the subwoofer? Can I get a couple of forum members to listen to their rear cargo subwoofer to see if any sound is coming out of it? I took the car to the dealer this morning and they say it's working. I don't hear anything! Maybe I attended too many rock concerts in the 80's! lol
Senior Member
Joined: Dec 2014
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2014 S550, 2019 GTC Coupe
I had a problem with the wiring to the sub being cut due to being routed improperly when it was built. It took them a week to figure find and fix it. If the sub is working you know it so don’t let them give you a bs story.
Newbie
Joined: Feb 2021
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Amg gtc roadster 2020
I have the high end Burmester system as well. While I didn't experience no sound I did have a problem with the subwoofer in the trunk. It started to buzz on low notes. The dealer tried to adjust it and failed to eliminate the noise. They ended up replacing the subwoofer. If you are still on warranty I would take it to the dealer and let them figure it out.
Junior Member
Joined: Apr 2019
Posts: 51
Likes: 15
From: Bradenton, FL
2018 AMG GTC Roadster, 1998 Panoz Roadster A.I.V.
Yes, replacing the subwoofer solved the problem for me. It was a quick service item. They removed the defective subwoofer and installed the new one in about 90 minutes. Sorry you are going through this, but on the bright side this fix has nothing to do with the car's performance.
Newbie
Joined: Feb 2021
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Amg gtc roadster 2020
Yes, replacing the subwoofer solved the problem for me. It was a quick service item. They removed the defective subwoofer and installed the new one in about 90 minutes. Sorry you are going through this, but on the bright side this fix has nothing to do with the car's performance.
I wonder if I should just tell them to flat out replace it or wait for diagnostics
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From: California
2020 McLaren 720s Spider
I have a roadster with the upgraded Burmester....where is the 11th speaker - I count 3 in the dash, two in the doors, two in the kicks, two in the rear behind the driver/passenger and a sub in the trunk. Burmester says its 1000 watts and 11 speakers. My sub is dead...going in this week for a fix.
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From: 🇨🇦
W463 G550 / C190 GTC //prev: W204 C63 507 / R170
I have a roadster with the upgraded Burmester....where is the 11th speaker - I count 3 in the dash, two in the doors, two in the kicks, two in the rear behind the driver/passenger and a sub in the trunk. Burmester says its 1000 watts and 11 speakers. My sub is dead...going in this week for a fix.
https://www.burmester.de/en/Automoti...s-Benz/AMG-GT/
It’s 4 in the dash: 3 tweeters and 1 mid. The center console has 2 speakers with the upgraded Burmester.
I will check my sub - but it may be hard to tell if it’s working - the sub uses a lot of the car’s body as a cavity, so you’re not going to feel it vibrating.
The footwell speakers are the same... If you put your hand on them you likely won’t feel any vibration. That’s normal for low end drivers. Remember that vibration = distortion!
And the High End has special enclosures for the woofers: “To create optimum conditions for the woofers in the extremely rigid aluminum frame structure of the vehicle body, the frames are specifically sealed.”
Overall, the High End sounds incredible!
Last edited by Surge; Mar 17, 2021 at 06:40 PM.
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From: 🇨🇦
W463 G550 / C190 GTC //prev: W204 C63 507 / R170
I played this track and checked my woofers and sub:
The sub is actually easy to tell if it’s working.
The woofers in the doors are harder to tell. But with your hand on the grills, especially the front lower part, you can feel a bit of pressure in time with the low notes.
You wouldn’t expect to feel much - again, vibration in the grill is bad, and it seems like Burmeister made steps to better isolate these woofers in the High End system. Plus, the sub and mid range are there, so these woofers are best called upper bass, which is not going to make a loud rumble.
The sub is actually easy to tell if it’s working.
The woofers in the doors are harder to tell. But with your hand on the grills, especially the front lower part, you can feel a bit of pressure in time with the low notes.
You wouldn’t expect to feel much - again, vibration in the grill is bad, and it seems like Burmeister made steps to better isolate these woofers in the High End system. Plus, the sub and mid range are there, so these woofers are best called upper bass, which is not going to make a loud rumble.
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Joined: Mar 2020
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AMG-GT
Just off the phone with the local MB dealer to order a replacement Burmester sub-woofer. Mine has never worked, although the speaker is getting power. The price is around $800. Is there an aftermarket alternative that might be more cost effective?
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From: 🇨🇦
W463 G550 / C190 GTC //prev: W204 C63 507 / R170
is this the High End sub or the regular Burmeister sub?
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From: 🇨🇦
W463 G550 / C190 GTC //prev: W204 C63 507 / R170
https://www.burmester.de/en/Automotive/AMG-GT/
"High End 3D" System
"Surround" System
