Terrible Experience with 2020 AMG GTR Pro and AMG GT R Roadster
04-20-2020, 06:04 PM
#51
Senior Member
They ended up replacing my muffler and it fixed the terrible exhaust rattle. It sounded like a can full of rocks! All better now but it took three trips to get it fixed. The CEL problem took three week and they ended up replacing 6 injectors. They wanted me to let their mechanic drive my car home, an eighty mile round trip, to diagnose the problem! I said not a chance, drive it during the day as you are being paid by MB to do it. They grumbled but they listened. I hope I have no more issues.
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mbsldallas (04-20-2020)
04-20-2020, 06:20 PM
#52
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AMG GTC Roadster, E63s Ed.1, M8 Comp. Coupe
Thanks Jerry. All consistent with what I was told. I did think it was insane that they had to replace the entire $10K exhaust but looking at it up on the lift I could see it was all welded together. I like the idea of getting a Black allocation - might be worth me asking the executive support person if they ever return my calls :-). That does sound like a creative way around this nightmare. I wish they would have tried ordering one more exhaust but they wouldn't approve it.
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JSwan724 (04-21-2020)
04-20-2020, 08:50 PM
#53
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That being said, I would be extremely hesitant to replace anything on his two cars without it being OEM until these issues are resolved.
Bish
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mbsldallas (04-20-2020)
04-20-2020, 10:30 PM
#54
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AMG GTC Roadster, E63s Ed.1, M8 Comp. Coupe
So you’re getting a Ti exhaust from the factory with the GTR, so I’m not really sure why you’d want to spend a large amount of money buying an aftermarket one.
That being said, I would be extremely hesitant to replace anything on his two cars without it being OEM until these issues are resolved.
Bish
That being said, I would be extremely hesitant to replace anything on his two cars without it being OEM until these issues are resolved.
Bish
Just because the factory exhaust is titanium, it doesn't mean there aren't better options.
If MB lemons the car for just an exhaust rattle, it doesn't matter anyway.
04-20-2020, 11:44 PM
#55
Junior Member
Thread Starter
So you’re getting a Ti exhaust from the factory with the GTR, so I’m not really sure why you’d want to spend a large amount of money buying an aftermarket one.
That being said, I would be extremely hesitant to replace anything on his two cars without it being OEM until these issues are resolved.
Bish
That being said, I would be extremely hesitant to replace anything on his two cars without it being OEM until these issues are resolved.
Bish
The real takeaway from me - if you are thinking about buying an AMG GTR Pro - demand that you get to drive it prior to buying it, put the exhaust in performance/loud mode and it should be very obvious at low speeds, reverse and any type of acceleration that there is a clanking loud rattle. If it has it, DON'T BUY IT UNLESS YOU PLAN TO REPLACE THE EXHAUST! :-)
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04-21-2020, 12:57 AM
#56
No, you shouldn't have to go outside MB to get something like this fixed, but dealer service departments are simply not trained, equipped, or allowed to "fix" things, rather they simply swap parts.
Otherwise, perhaps "GTR Pro and GT R Roadster, manufacturer buyback, coming to a Manheim auction near you!"
04-21-2020, 08:19 AM
#57
Super Member
To the OP...
I get your frustration. I’ve owned many AMG’s and currently have a 19 GTC. At one point I even worked locally in sales for MB. While I love my car, I am getting tired of the constant small/med fixes that these cars need. It saps the enjoyment from owning them. While I don’t have the exhaust rattle, I do have the engine oil smell issue and am currently waiting for parts from Germany. That being said, after 12 AMG’s I have decided if the motivation to own one disappears because of service issues I will be moving on to another brand. I really hope I don’t have to trade soul for reliability... fingers crossed 🤞
Last edited by DriveAMG; 04-21-2020 at 08:20 AM. Reason: Spelling
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mbsldallas (04-23-2020)
04-21-2020, 10:04 AM
#58
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'22 Alpina B7,'21 G63 Renntech obviously (wife), Wrangler(kids)
I doubt it happens though (unless he is already at the top of the list) as less then half of US dealers will get BS allocated to them and it will be 1 (one) car only regardless of how big the dealer is.
04-21-2020, 10:14 AM
#59
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Yeah my thought exactly. I went to a couple of aftermarket exhaust shops. But I never do that on any of my cars. I just prefer them the way they come. Plus it would likely lose the OEM exhaust button control on the steering wheel which I like. So I am just hung up on the fact that one reason I buy AMGs is for for the exhaust and this one is terrible. I did reach out to another dealer today just to ask them their opinion. They were going to look up my VIN, look at the history and see if it is worth doing something else. They ended up saying there wasn't anything they could do. I realize this is just so silly, but these cars are like fine timepieces to me and to have it be defective from the outset just doesn't cut it. The selling dealer didn't catch it probably because they were afraid to drive the car because of its limited production. I got it off the truck, put on the sport exhaust on the way home and noticed it immediately. By then it had been two+ weeks because it was first in the shop getting full XPEL, tint, etc. I'm actually tired even talking about it. I appreciate people's concern and thoughts. I mainly was just trying to give people the heads up if they were considering getting one.
The real takeaway from me - if you are thinking about buying an AMG GTR Pro - demand that you get to drive it prior to buying it, put the exhaust in performance/loud mode and it should be very obvious at low speeds, reverse and any type of acceleration that there is a clanking loud rattle. If it has it, DON'T BUY IT UNLESS YOU PLAN TO REPLACE THE EXHAUST! :-)
The real takeaway from me - if you are thinking about buying an AMG GTR Pro - demand that you get to drive it prior to buying it, put the exhaust in performance/loud mode and it should be very obvious at low speeds, reverse and any type of acceleration that there is a clanking loud rattle. If it has it, DON'T BUY IT UNLESS YOU PLAN TO REPLACE THE EXHAUST! :-)
In your position it’s time to turn everything over to an attorney. MB can not Avoid working on the car just to stop breaching the LL criteria.
Good luck!
Bish
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04-21-2020, 06:30 PM
#60
I wonder if a really competent independent shop (race oriented) could fix the problem fairly quickly and easily...
No, you shouldn't have to go outside MB to get something like this fixed, but dealer service departments are simply not trained, equipped, or allowed to "fix" things, rather they simply swap parts.
Otherwise, perhaps "GTR Pro and GT R Roadster, manufacturer buyback, coming to a Manheim auction near you!"
No, you shouldn't have to go outside MB to get something like this fixed, but dealer service departments are simply not trained, equipped, or allowed to "fix" things, rather they simply swap parts.
Otherwise, perhaps "GTR Pro and GT R Roadster, manufacturer buyback, coming to a Manheim auction near you!"
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Orcbolg (04-21-2020)
04-23-2020, 10:06 AM
#61
Junior Member
Thread Starter
Just to check under every rock, and since several of you thought my issue was the dealer I had used, I called another dealer in my area. I gave them my VIN, explained the situation and let them review the situation. I told them I would be happy to bring the car in if they thought there was something more they could do. After reviewing everything they said there was no point in me bringing in the Pro. There was nothing they could do and no resolution. I will also tell you, whether you choose to believe me or not, that others with the EXACT SAME ISSUE have PM'd me. Some have received buyback offers already, some are awaiting word. So I will leave it at this - if you happen to be using this forum for research prior to buying an AMG GTR (Pro) or Roadster, please make sure you inspect the exhaust prior to purchase! If you hear a rattle in "loud" exhaust mode at various RPMs, choose wisely!
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04-24-2020, 07:02 AM
#62
MBWorld Fanatic!
Actually you can ask the service dept to check and see if there is a resolution on a open issue and/or any open issues on the model you are looking at.
For those who aren’t familiar with the source of the problem it’s essentially a electrically operated box with a flap and springs made by a outside manufacturer.
In my opinion, the spring looses it’s strength/tension over time due to the exhaust heat and voila the rattle starts as the flap is moved by exhaust fumes.
THE FIX - A new box made better BUT in MB’s case the box is welded to the muffler. So, a whole new muffler is in order IF a better designed box has been found or made.
It’s essentially a plug and play item except for being welded to the muffler.
I am told the same vendor makes the same part for Porshe and others who have had their fair share of issues with it as well.
The more I think about it if I were you I would take the PRO to Renntech and let them put their exhaust flap box on it and be done with it.
Best Regards
Jerry
For those who aren’t familiar with the source of the problem it’s essentially a electrically operated box with a flap and springs made by a outside manufacturer.
In my opinion, the spring looses it’s strength/tension over time due to the exhaust heat and voila the rattle starts as the flap is moved by exhaust fumes.
THE FIX - A new box made better BUT in MB’s case the box is welded to the muffler. So, a whole new muffler is in order IF a better designed box has been found or made.
It’s essentially a plug and play item except for being welded to the muffler.
I am told the same vendor makes the same part for Porshe and others who have had their fair share of issues with it as well.
The more I think about it if I were you I would take the PRO to Renntech and let them put their exhaust flap box on it and be done with it.
Best Regards
Jerry
Last edited by JSwan724; 04-24-2020 at 07:04 AM.
04-24-2020, 07:07 AM
#63
Super Member
Jerry...
Actually you can ask the service dept to check and see if there is a resolution on a open issue and/or any open issues on the model you are looking at.
For those who aren’t familiar with the source of the problem it’s essentially a electrically operated box with a flap and springs made by a outside manufacturer.
In my opinion, the spring looses it’s strength/tension over time due to the exhaust heat and voila the rattle starts as the flap is moved by exhaust fumes.
THE FIX - A new box made better BUT in MB’s case the box is welded to the muffler. So, a whole new muffler is in order IF a better designed box has been found or made.
It’s essentially a plug and play item except for being welded to the muffler.
I am told the same vendor makes the same part for Porshe and others who have had their fair share of issues with it as well.
The more I think about it if I were you I would take the PRO to Renntech and let them put their exhaust flap box on it and be done with it.
Best Regards
Jerry
For those who aren’t familiar with the source of the problem it’s essentially a electrically operated box with a flap and springs made by a outside manufacturer.
In my opinion, the spring looses it’s strength/tension over time due to the exhaust heat and voila the rattle starts as the flap is moved by exhaust fumes.
THE FIX - A new box made better BUT in MB’s case the box is welded to the muffler. So, a whole new muffler is in order IF a better designed box has been found or made.
It’s essentially a plug and play item except for being welded to the muffler.
I am told the same vendor makes the same part for Porshe and others who have had their fair share of issues with it as well.
The more I think about it if I were you I would take the PRO to Renntech and let them put their exhaust flap box on it and be done with it.
Best Regards
Jerry
04-24-2020, 08:47 AM
#64
Junior Member
Thread Starter
Actually you can ask the service dept to check and see if there is a resolution on a open issue and/or any open issues on the model you are looking at.
For those who aren’t familiar with the source of the problem it’s essentially a electrically operated box with a flap and springs made by a outside manufacturer.
In my opinion, the spring looses it’s strength/tension over time due to the exhaust heat and voila the rattle starts as the flap is moved by exhaust fumes.
THE FIX - A new box made better BUT in MB’s case the box is welded to the muffler. So, a whole new muffler is in order IF a better designed box has been found or made.
It’s essentially a plug and play item except for being welded to the muffler.
I am told the same vendor makes the same part for Porshe and others who have had their fair share of issues with it as well.
The more I think about it if I were you I would take the PRO to Renntech and let them put their exhaust flap box on it and be done with it.
Best Regards
Jerry
For those who aren’t familiar with the source of the problem it’s essentially a electrically operated box with a flap and springs made by a outside manufacturer.
In my opinion, the spring looses it’s strength/tension over time due to the exhaust heat and voila the rattle starts as the flap is moved by exhaust fumes.
THE FIX - A new box made better BUT in MB’s case the box is welded to the muffler. So, a whole new muffler is in order IF a better designed box has been found or made.
It’s essentially a plug and play item except for being welded to the muffler.
I am told the same vendor makes the same part for Porshe and others who have had their fair share of issues with it as well.
The more I think about it if I were you I would take the PRO to Renntech and let them put their exhaust flap box on it and be done with it.
Best Regards
Jerry
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NewportSLS (04-24-2020)
04-24-2020, 11:35 AM
#65
MBWorld Fanatic!
Jeez, you find fault over every aspect of this CAR. Oh btw, it’s just a car.
if you had researched the car thoroughly before buying you would not have spent $500k on essentially two identical cars. Personally , I would have gotten two different cars.
you expect perfection . It doesn’t exist. Is my $200k perfect? No. There are many cheap components in it but they are better than in my 40k Ford Edge ST. The Ford is reliable and does it job. The GT lets me go from point A to point B in style. At the end of the day it’s a machine with moving parts. Some rattle , hum or vibrate.
I don’t think you have ever owned a sports car let alone two GTs . I don’t buy it.
if you do have them , they are not the car for you. Mass transit or an Uber may be more fitting .
if you had researched the car thoroughly before buying you would not have spent $500k on essentially two identical cars. Personally , I would have gotten two different cars.
you expect perfection . It doesn’t exist. Is my $200k perfect? No. There are many cheap components in it but they are better than in my 40k Ford Edge ST. The Ford is reliable and does it job. The GT lets me go from point A to point B in style. At the end of the day it’s a machine with moving parts. Some rattle , hum or vibrate.
I don’t think you have ever owned a sports car let alone two GTs . I don’t buy it.
if you do have them , they are not the car for you. Mass transit or an Uber may be more fitting .
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Surge (04-25-2020)
04-24-2020, 11:40 AM
#66
Junior Member
Thread Starter
Jeez, you find fault over every aspect of this CAR. Oh btw, it’s just a car.
if you had researched the car thoroughly before buying you would not have spent $500k on essentially two identical cars. Personally , I would have gotten two different cars.
you expect perfection . It doesn’t exist. Is my $200k perfect? No. There are many cheap components in it but they are better than in my 40k Ford Edge ST. The Ford is reliable and does it job. The GT lets me go from point A to point B in style. At the end of the day it’s a machine with moving parts. Some rattle , hum or vibrate.
I don’t think you have ever owned a sports car let alone two GTs . I don’t buy it.
if you do have them , they are not the car for you. Mass transit or an Uber may be more fitting .
if you had researched the car thoroughly before buying you would not have spent $500k on essentially two identical cars. Personally , I would have gotten two different cars.
you expect perfection . It doesn’t exist. Is my $200k perfect? No. There are many cheap components in it but they are better than in my 40k Ford Edge ST. The Ford is reliable and does it job. The GT lets me go from point A to point B in style. At the end of the day it’s a machine with moving parts. Some rattle , hum or vibrate.
I don’t think you have ever owned a sports car let alone two GTs . I don’t buy it.
if you do have them , they are not the car for you. Mass transit or an Uber may be more fitting .
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AMGBEASTMODE (04-24-2020)
04-24-2020, 12:13 PM
#68
Junior Member
Thread Starter
I love how you think because you have posted for years that makes you special. Your post added zero value. There was absolutely no point to it except to be an ***. So congrats on that. You know what you sound like? Jealous. I’m sorry for whatever is wrong with you such that you feel the need to make your negative comments.
04-24-2020, 03:27 PM
#70
Junior Member
Thread Starter
No worries. I have now unsubscribed this thread so I won't have to see. Always the victim - whatever. I just call out jerks when I see them. Now you guys can say whatever crap you want and maybe it will make you all feel better!
04-24-2020, 03:42 PM
#71
Newbie
I own a 2020 AMG GT R (not PRO) and also have this terrible rattle from the exhaust valves since new. It is there at any rpm in ‘loud mode’ below 3200 rpms and is very noticeable. This seems to be the same problem that mbsldallas and canucklehead has. It is not the dealership’s fault as they are following proper protocol and waiting for the resolution from AMG Germany. I have to say that it is very disappointing that it is taking AMG Germany this long to release the fix for this problem. mbsldallas or canucklehead have you guys tried to reach out to your service department for an update?
Last edited by GTaddict; 04-24-2020 at 03:52 PM.
04-24-2020, 05:11 PM
#72
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AMG GTC Roadster, E63s Ed.1, M8 Comp. Coupe
No Trolls, just members with different opinions. That said, I can understand the frustration of the OP dealing with an unresolved issue on a new car. Hope that AMG & MB steps up to the plate!
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Surge (04-25-2020)
04-24-2020, 05:15 PM
#73
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2020 Audi R8 V10, 2016 AMG GTS, 2018 E63S Edition 1, 2018 Porsche GTS Cab, 2012 C63 BS
Jeez, you find fault over every aspect of this CAR. Oh btw, it’s just a car.
if you had researched the car thoroughly before buying you would not have spent $500k on essentially two identical cars. Personally , I would have gotten two different cars.
you expect perfection . It doesn’t exist. Is my $200k perfect? No. There are many cheap components in it but they are better than in my 40k Ford Edge ST. The Ford is reliable and does it job. The GT lets me go from point A to point B in style. At the end of the day it’s a machine with moving parts. Some rattle , hum or vibrate.
I don’t think you have ever owned a sports car let alone two GTs . I don’t buy it.
if you do have them , they are not the car for you. Mass transit or an Uber may be more fitting .
if you had researched the car thoroughly before buying you would not have spent $500k on essentially two identical cars. Personally , I would have gotten two different cars.
you expect perfection . It doesn’t exist. Is my $200k perfect? No. There are many cheap components in it but they are better than in my 40k Ford Edge ST. The Ford is reliable and does it job. The GT lets me go from point A to point B in style. At the end of the day it’s a machine with moving parts. Some rattle , hum or vibrate.
I don’t think you have ever owned a sports car let alone two GTs . I don’t buy it.
if you do have them , they are not the car for you. Mass transit or an Uber may be more fitting .
This isnt the first time Ive asked for you to show the softer side of your keyboard. Try it again especially when we are all subject to so much worse than just having car issues.
Last edited by Vic55; 04-24-2020 at 05:18 PM.
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