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Help! Mercedes e550 steering wheel lock! Won't disengage!

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Old 11-29-2021, 10:33 PM
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2011 Mercedes E550 Cabriolet Sport
Help! Mercedes e550 steering wheel lock! Won't disengage!

Hey yall,

I have a 2011 E550 convertible and the steering wheel and locked and will not disengage! It happened to me before and after a day kinda fixed itself and started again....this time no luck...any tips? Or should I just tow it and get them to replace the steering column lock? I can't shift into neutral to tow either so idk what I'm going to do! Any help would be appreciated! Thank you! Also sorry if this is the wrong thread!
Old 11-30-2021, 01:19 AM
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2000 c230 kompressor special edition, 2004 E320 (sold), 2012 E550 coupe (sold), 2017 C63 sedan
Common issue, will probably have to get it towed and replaced. It may start working again on it's own, but eventually it will stop all together. There is a manual neutral switch below the shift boot similar to
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Skbrod (11-30-2021)
Old 11-30-2021, 02:32 AM
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2011 Mercedes E550 Cabriolet Sport
You're the best man, thanks for the quick reply!✌ hopefully it doesn't hurt the wallet too bad haha
Old 11-30-2021, 10:28 AM
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Mercedes dealership wants to ballpark $2400 for this repair? Is this common? My key turns in the ignition but the steering wheel is still locked and I get no crank...lights and everything work in the car though...
Old 11-30-2021, 11:18 AM
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Most likely steering lock needs replacement requiring disassembly. Current part # 204900591280 MSRP $456 + labor. Video explains problem.

Old 12-01-2021, 10:17 AM
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The ESL (electronic steering lock) motor is dead. You can replace it yourself if you have general automotive skills. It isn't hard to do, just time consuming. You can buy just the motor for $20.

When you put the key in the ignition, you can hear the motor unlock the column. If you don't hear it, it's dead. Try tapping/banging under the column near the dash, it might unlock the column when putting the key in the next time. Worth a try. The fix is much harder if the column is locked.

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