E-Class Coupe (C207) & Cabrio (A207) 2010-: E250CDI Coupe, E350 Coupe, E350CDI Coupe, E500 Coupe, E550 Coupe [Coupes & Cabriolets]

2012 E250 Cab - Drivers window not closing

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Old Apr 20, 2025 | 12:12 PM
  #1  
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2012 E250 CDi Cabriolet
Unhappy 2012 E250 Cab - Drivers window not closing

Hi all,

I have what seems like a pretty common issue with my drivers window not dropping when I open the door, also when I close the door the rear window doesn't go up the last 5 or 10mm like its supposed to.
Passenger side is fine and works as expected. I've read many many threads on resetting the windows but none of the answers or videos works for me.

Things I've tried..

1) opening the window using the first manual setting and holding for 30 seconds, then closing the window on the first manual setting and holding for 30 seconds.
during the holding when the window is closed, after 15 or so seconds it sometimes drops itself about 2 inches. Whenever it does this I release and immediately close and hold again.
sometimes I have to do this 3 or 4 times until it no longer drops itself the 2 inches anymore and stays up.

2) opening the window using the first manual setting and releasing then immediately holding for 30 seconds, then closing the window on the first manual setting and releasing and immediately holding for 30 seconds.
again I might have to do this 3 or 4 times before the window will stay closed without dropping the 2 inches.

3) As 1 & 2 but for different durations of 1 second, and 5 seconds. Also using the second auto setting on the switch for 1 or 5 seconds.

4) Charging both batteries fully overnight then trying 1, 2, and 3 again.
5) Disconnecting both batteries and leaving the car for 30 mins, then trying 1, 2, and 3 again.

If I close the window on the auto up switch, it raises to the top then drops half way down. The strange thing is that I left the car last night after giving up, when I went to it this morning the window had closed itself fully.

However the issue still remains. Any advice on how to proceed? I'm thinking of replacing the drivers door control module next, if that doesn't fix it I guess I'll have to take it to a garage that has STAR.

Thanks,
Mark.
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Old Apr 20, 2025 | 11:49 PM
  #2  
Chevota's Avatar
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E550 Coupe 2wd (2016)
Not sure if it'll help, but my issue was always the left rear window. I'd disconnect the batt with the door open so both windows were partially open. Then either the rear or both would not close... The driver window usually reset by holding the button up for 5 sec, but the rear was often a MFer to set again. I'd usually have to do it many times, often many tries over days before it was stay closed.
What works for me is only disconnect the battery if the windows are all normally closed, and so far I haven't an issue since.

So I suppose I'd try that? Get everything closed normally, then disconnect the batt for xx time, reconnect and see what happens?
To get them closed when uncooperative, while I'm outside the car, I use the key to close them. Worth a shot...
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Old Apr 21, 2025 | 03:32 AM
  #3  
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2012 E250 CDi Cabriolet
The problem is that the drivers side rear window won't fully close even from outside using the key, it stays 5 to 10mm open leaving a small gap between it and the drivers door window. Something I've noticed is that after 15 mins of messing around with the windows, the starter motor becomes very slow and the car only just starts. I've bought a proper mechanics battery tester so I'll check both batteries and replace as necessary. The door modules are really cheap secondhand on eBay and seem easy to replace, so I've bought one to swap and see if it helps. Will update the thread in a few days if either of these things makes a difference.
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Old Apr 23, 2025 | 03:45 PM
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2012 E250 CDi Cabriolet
UPDATE:
Just replaced the door control module and its fixed the window.
The access panel made it a 2 minute job and the part was £12 delivered on eBay for a used module
No coding required... Result
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